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The smart way to transition to direct care

Dana Y. Lujan, MBA
Policy
October 6, 2025
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Physicians tell me they want out of the insurance grind, but they’re terrified to actually do it. That fear is costing them years of autonomy they could already have.

As someone who supports both DPC and concierge physicians, I believe in the purity of the DPC model, but I also believe in practical pathways to get there. Hybrid models aren’t the compromise position; they’re the strategic bridge that makes the transition possible.

When I wrote “Why doctors are leaving insurance-based care,” I made one clear point: Direct care and concierge models are no longer niche; they’re becoming the future of medicine. What I didn’t anticipate was how much more there was to say about making the transition.

This is the beginning of The Physician’s Canvas, a series exploring what’s working in direct care and concierge medicine. Through this series, I’ll examine hybrid models as a practical transition strategy, why compliance is the foundation of innovation (not a barrier to it), how employers are becoming the next major catalyst, and ultimately, how physicians can design practices that truly fit their lives.

This piece tackles where most physicians need to start: why the path to autonomy doesn’t have to mean financial free fall.

The all-or-nothing trap

The direct primary care community has created a false binary: either you’re “all in” on DPC (no insurance, pure membership fees, complete independence) or you’re still trapped in the traditional system.

This ignores what concierge medicine has known for decades: There are multiple viable paths.

Many concierge practices operate as hybrids, charging retainer fees ($2,000-$10,000+ annually) for enhanced access while still billing insurance for covered services. They’ve done this successfully since the 1990s, maintaining panels of 300-600 patients instead of 2,500+. Some concierge practices operate purely on membership fees with no insurance at all.

The concierge world has always embraced model flexibility. There’s no single “right” way.

If hybrid models were really just “compromising your values,” successful concierge practices would have abandoned the approach years ago. They haven’t. Because hybrid isn’t weakness; it’s strategic transition planning.

Why hybrid isn’t half-in, it’s strategic

I’ve worked with over 40 physicians exploring concierge and DPC models. The transition doesn’t fail because physicians lack commitment. It fails because they lack a financial runway.

Cutting insurance contracts overnight means losing 70-90 percent of existing revenue immediately, hoping you can recruit enough members fast enough to cover overhead, and forcing all patients to make an immediate decision: join the membership model or find a new physician.

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Hybrid models eliminate that risk. They allow physicians to test membership tiers while insurance revenue covers fixed costs, pilot cash-based services that insurance doesn’t cover anyway and reduce panel size strategically by selecting which insurance contracts to maintain.

One family medicine physician I advised transitioned to a hybrid concierge model, adding 150 members at $95 per month while continuing to bill insurance for clinical services. Her panel size decreased from over 2,000 patients to approximately 465 total. The membership revenue provided stable, predictable income while insurance billing covered the cost of care delivery. Her visit times increased, same-day access improved dramatically, and she regained control of her schedule. She’s not “half in.” She’s building the bridge to full autonomy.

Hybrid models: a spectrum of successful paths

Transitioning to direct care doesn’t mean choosing just one model; physicians have options along a spectrum of hybrid approaches that fit their unique practice needs and financial realities. Three common and proven hybrid frameworks exist. The first is the concierge plus insurance model, where physicians charge higher retainer fees ($2,000-$10,000+ annually) for enhanced access while still billing insurance for covered services, allowing for smaller panels of 300-600 patients. This is ideal for those seeking a gradual transition with steady revenue. Second is the DPC plus limited insurance model, which uses flat monthly membership fees for primary care but maintains select insurance contracts for supplemental or specialist services, balancing new memberships with financial stability. Finally, the fee-for-service plus membership add-ons model is the lowest-risk approach, where a traditional practice offers optional membership tiers for additional services, allowing physicians to test the concept gradually.

Physicians thriving in these hybrid models share one trait: clarity around their economics. They know that reaching full autonomy isn’t about taking a reckless leap; it’s about constructing a strategic, well-built bridge that supports their financial health and patient care goals.

I’ve watched seasoned physicians use hybrid models to transition successfully into full concierge or DPC practices. They didn’t need to burn down the old structure overnight. They needed time and revenue stability to build something new.

The real question

The question isn’t whether you should transition; if you’re reading this, you already know the current system isn’t sustainable.

The question is: Which transition path fits your financial reality?

Do you have 12-18 months of operating reserves to go pure DPC immediately? Can your market support full concierge fees from day one? Or do you need insurance revenue to cover overhead while you build your membership base?

These aren’t signs of weakness. They’re the questions that separate successful transitions from failed experiments.

Closing thought

The physicians redesigning their practices aren’t waiting for permission from insurance companies or validation from DPC purists. They’re not apologizing for taking a strategic, phased approach. They’re not pretending the transition is easy or risk-free.

They’re building practices that restore autonomy, improve patient care, and generate predictable income without betting everything on day one.

Hybrid models aren’t the endpoint. But they’re often the smartest starting point. They give you time to build the systems, test the economics, and transition patients without destroying what you’ve already built.

The bridge gets you where you want to go. You just have to be willing to start building.

Dana Y. Lujan is a health care strategist and operator with more than twenty years of experience across payers, providers, and health systems. She is the founder of Wellthlinks, a consulting firm that helps employers and providers redesign care models through concierge and direct primary care. Lujan has led multi-state network development, payer contracting, financial modeling, and compliance initiatives that strengthen provider sustainability and employer value. She previously served as president of the Nevada chapter of HFMA and is pursuing a JD to expand her expertise in health care law and compliance. An active author on Medium, where she writes on health care innovation, direct primary care, concierge medicine, employer contracting, and compliance, she also has forthcoming publications in KevinMD, MedCity News, and BenefitsPRO. Additional professional updates can be found on LinkedIn and Instagram.

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