How doctors can turn criticism into collaboration

You’re in the OR. A colleague, maybe a resident, suggests a different approach. You’ve already considered it. Or maybe it’s not a great suggestion. Either way, it’s hard to hear. You feel your muscles tense and lean away from your colleague, avoiding eye contact. Defensiveness is a common and understandable dynamic.

A common dynamic

In the era of shared decision-making, physicians get all kinds of suggestions—not only from peers, but also from …

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