You are entering orders, rounding, or thinking through a patient problem in the hospital when a team member interrupts. Then comes another interruption. And another. You lose your train of thought, and you feel your jaw clench. Does this sound familiar? Physicians are expected to be efficient, accurate, and approachable, yet these three goals are nearly unattainable due to constant interruptions. Studies show that physicians are interrupted, during critical tasks, …
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As a physician, you’re trained to spot problems. You scan for risks, anticipate complications, and stay alert for what could go wrong. That mindset helps keep patients safe. However, over time, it can become automatic, even outside of work.
When your attention is always tuned to what’s missing or what might fail, it’s easy to lose sight of what’s going well. One physician I coached was deeply committed to his patients …
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You’re in the OR. A colleague, maybe a resident, suggests a different approach. You’ve already considered it. Or maybe it’s not a great suggestion. Either way, it’s hard to hear. You feel your muscles tense and lean away from your colleague, avoiding eye contact. Defensiveness is a common and understandable dynamic.
A common dynamic
In the era of shared decision-making, physicians get all kinds of suggestions—not only from peers, but also from …
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