Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
  • About KevinMD | Kevin Pho, MD
  • Be heard on social media’s leading physician voice
  • Contact Kevin
  • Discounted enhanced author page
  • DMCA Policy
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • Group vs. individual disability insurance for doctors: pros and cons
  • KevinMD influencer opportunities
  • Opinion and commentary by KevinMD
  • Physician burnout speakers to keynote your conference
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Primary care physician in Nashua, NH | Doctor accepting new patients
  • Privacy Policy
  • Recommended services by KevinMD
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The biggest mistake doctors make when purchasing disability insurance
  • The doctor’s guide to disability insurance: short-term vs. long-term
  • The KevinMD ToolKit
  • Upgrade to the KevinMD enhanced author page
  • Why own-occupation disability insurance is a must for doctors

A patient predicted her tragic future

Marcia Glass, MD
Physician
September 16, 2019
Share
Tweet
Share

I’d been told in my hospital sign-out that Melanie was transgender, but I stumbled on the first day and referred to her as “he” in front of my medical team. “She!” she said immediately. “Oh, man,” I thought to myself. I was a hospitalist teaching medical students at one of the most liberal medical schools in the country — University of California, San Francisco. I should have known better.

When I took over her care from another hospitalist, Melanie had exhausted her options. After falling out of the window of her dialysis unit while trying to smoke during a dialysis session, she was banned from our county hospital. And, after multiple failed attempts to secure another dialysis center due to ongoing drug use and other behavioral issues, she was on the way to getting banned from our private hospital, too.

I steeled myself for a protracted battle. But when I started chatting with Melanie that first day, I was shocked to learn we had lived a few blocks apart in the French Quarter of New Orleans a decade ago. She had dressed as a man then, and I wondered if I’d seen her at the bar she worked at near my house. I was struck by the similarities between our trajectories — we had both lived in New Orleans until Katrina, then the Bay Area — and the sharp differences.

I was also struck by how funny and engaging she was. Reading her medical chart, I’d expected her to be withdrawn and argumentative. Instead, she was charming and easy to talk to. She asked me about my background and shared stories from hers. I’d ducked into her room for a five-minute assessment and somehow ended up talking for close to an hour. “Thanks for hanging out with me, doc,” she said as I walked out.

I talked to Melanie more over the next few days and started to realize how unstable her situation in San Francisco was. “If you discharge me from this hospital, I’m not going to make it,” she told me. “I’ll go out on the street and sell myself the first night, and then someone will kill me.” “San Francisco isn’t a safe place for me. I’m going to die if I stay here.”

That day in the case management meeting, I argued for getting Melanie back to Alabama. “She’s recently reconciled with her sister, and her sister’s calling the hospital room all the time. Melanie doesn’t have anyone in SF. Why are we trying so hard to keep her here? She doesn’t even have a dialysis chair!” “It’s a great idea,” one of the case managers answered, “But who on earth is going to accept this patient when we can’t even get her dialysis at our own hospital?!”

A week passed until our social worker triumphantly told me Melanie had a flight out the next day, December 23rd, from SFO. Not only that, but the city had heard about this case and decided to send a social worker on the plane with Melanie to escort her to Alabama. As excited as we were to reunite Melanie with her family, the city was even more excited to get her off its health care payroll.

I thought of Melanie many times over the next few months, especially since I was spending January through March in New Orleans with my family. I wondered how she was adjusting to life with her Alabama family and how they were handling her new gender identity. I hoped she was staying clean from drugs, as she’d promised me she would, and I hoped her new nephrologist was still OK with the arrangement.

I dialed Melanie’s sister’s number in June with some trepidation. “This is Dr. Glass,” I told her when she picked up, “I’m calling to check on Melanie Crawford.” “Oh, Dr. Glass, I’m sorry to tell you. My sister passed away about a month ago.” “What? Oh, my God. What happened?!” I asked in disbelief. Melanie’s sister went on to tell me that Melanie had thrived for many months. She had stayed drug-free, had been compliant with her dialysis schedule, had started to eat well and gain back weight, and she had even registered for classes at the local college. Our most optimistic plan, in other words, had magically materialized. “Well, what happened then?” I pressed on anxiously.

It turned out that after three or four months of marked recovery, Melanie had received a summons in Alabama for a court appearance in San Francisco.

Her family had protested since they didn’t have the money for transport and also feared that such a long trip back to a faraway place would be dangerous for Melanie’s health. The judicial system prevailed, however, and demanded Melanie return in whatever way possible.

Against her sister’s better judgment, Melanie borrowed money for a Greyhound ticket and set off for San Francisco. There was no way for her to get dialysis on the weeklong trip. Soon after arriving in San Francisco, she was found dead. “We don’t really know what happened,” said her sister, “but I swear they killed her by making her go back to San Francisco.”

My mind spun as I heard these details. I thought about Melanie headed home in the cab with tears in her eyes. I thought about her arriving in Alabama to be reunited with her old friends and family. I thought about her registering for classes and gaining weight, maybe even exercising and starting to have fun on the weekends.

ADVERTISEMENT

And then, finally, I thought of this: “San Francisco isn’t a safe place for me. I’m going to die if I stay here.” In the end, it wasn’t the social worker, or the case manager, or a team of doctors who decided what would happen. It was exactly as Melanie had told us all along.

Marcia Glass is an internal medicine physician and author of Opiana.

Image credit: Shutterstock.com

Prev

Do physicians betray patient confidentiality by signing insurance contracts?

September 16, 2019 Kevin 1
…
Next

Virtual scribes are game-changers for physicians

September 16, 2019 Kevin 4
…

Tagged as: Emergency Medicine, Pain Management

< Previous Post
Do physicians betray patient confidentiality by signing insurance contracts?
Next Post >
Virtual scribes are game-changers for physicians

ADVERTISEMENT

More by Marcia Glass, MD

  • A tragic Fentanyl story without redemption

    Marcia Glass, MD

Related Posts

  • Patient bias may endanger both physicians of today and the future

    Olamide Omidele
  • Building a bond of trust between patient and physician

    Michele Luckenbaugh
  • More physician responsibility for patient care

    Michael R. McGuire
  • Prescribing medication from a patient’s and physician’s perspective

    Michael Kirsch, MD
  • The triad of health care: patient, nurse, physician

    Michele Luckenbaugh
  • Start with the students: Addressing the future of physician suicide

    Anonymous

More in Physician

  • Moral injury in medicine: When silence becomes a survival strategy

    Timothy Lesaca, MD
  • Medical misinformation: Navigating vaccine hesitancy with empathy

    Christine J. Ko, MD
  • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

    Brian Hudes, MD
  • Physician weight loss strategy: Why willpower isn’t enough in 2026

    Archana Reddy Shrestha, MD
  • Demedicalize dying: Why end-of-life care needs a spiritual reset

    Kevin Haselhorst, MD
  • Physician due process: Surviving the court of public opinion

    Muhamad Aly Rifai, MD
  • Most Popular

  • Past Week

    • Why Medicare must cover atrial fibrillation screening to prevent strokes

      Radhesh K. Gupta | Conditions
    • Why medical school DEI mission statements matter for future physicians

      Aditi Mahajan, MEd, Laura Malmut, MD, MEd, Jared Stowers, MD, and Khaleel Atkinson | Education
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Teaching joy transforms the future of medical practice [PODCAST]

      The Podcast by KevinMD | Podcast
    • Celiac disease psychiatric symptoms: When anxiety is autoimmune

      Carrie Friedman, NP | Conditions
    • When diagnosis becomes closure: the harm of stopping too soon

      Ann Lebeck, MD | Physician
  • Past 6 Months

    • Will AI replace primary care physicians?

      P. Dileep Kumar, MD, MBA | Tech
    • What is the minority tax in medicine?

      Tharini Nagarkar and Maranda C. Ward, EdD, MPH | Education
    • Why the U.S. health care system is failing patients and physicians

      John C. Hagan III, MD | Policy
    • Alex Pretti: a physician’s open letter defending his legacy

      Mousson Berrouet, DO | Physician
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
  • Recent Posts

    • Business literacy empowers physicians to lead sustainable health systems [PODCAST]

      The Podcast by KevinMD | Podcast
    • The necessity of getting lost to find yourself

      Michele Luckenbaugh | Conditions
    • Physician resilience: Why systems matter more than heroism

      Harvey Castro, MD, MBA | Tech
    • Medical bankruptcy: the hidden cost of U.S. health care

      Richard A. Lawhern, PhD | Conditions
    • Tobacco treatment neglect: Why 25 million smokers are left behind

      Edward Anselm, MD | Conditions
    • Music and brain plasticity: How sound rewires your mind

      Marc Arginteanu, MD | Conditions

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 1 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Why Medicare must cover atrial fibrillation screening to prevent strokes

      Radhesh K. Gupta | Conditions
    • Why medical school DEI mission statements matter for future physicians

      Aditi Mahajan, MEd, Laura Malmut, MD, MEd, Jared Stowers, MD, and Khaleel Atkinson | Education
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Teaching joy transforms the future of medical practice [PODCAST]

      The Podcast by KevinMD | Podcast
    • Celiac disease psychiatric symptoms: When anxiety is autoimmune

      Carrie Friedman, NP | Conditions
    • When diagnosis becomes closure: the harm of stopping too soon

      Ann Lebeck, MD | Physician
  • Past 6 Months

    • Will AI replace primary care physicians?

      P. Dileep Kumar, MD, MBA | Tech
    • What is the minority tax in medicine?

      Tharini Nagarkar and Maranda C. Ward, EdD, MPH | Education
    • Why the U.S. health care system is failing patients and physicians

      John C. Hagan III, MD | Policy
    • Alex Pretti: a physician’s open letter defending his legacy

      Mousson Berrouet, DO | Physician
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
  • Recent Posts

    • Business literacy empowers physicians to lead sustainable health systems [PODCAST]

      The Podcast by KevinMD | Podcast
    • The necessity of getting lost to find yourself

      Michele Luckenbaugh | Conditions
    • Physician resilience: Why systems matter more than heroism

      Harvey Castro, MD, MBA | Tech
    • Medical bankruptcy: the hidden cost of U.S. health care

      Richard A. Lawhern, PhD | Conditions
    • Tobacco treatment neglect: Why 25 million smokers are left behind

      Edward Anselm, MD | Conditions
    • Music and brain plasticity: How sound rewires your mind

      Marc Arginteanu, MD | Conditions

MedPage Today Professional

An Everyday Health Property Medpage Today

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

A patient predicted her tragic future
1 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...