Quality metrics in medicine vs. patient trust
The woman sits across from me, hands folded around a list of her medications.
We review the cholesterol guidelines. I explain the evidence. She listens carefully, then says, almost apologetically, “Doctor, I know what the data says. I just don’t want to take another pill.”
There is no anger in her voice, only fatigue, the quiet exhaustion of someone who has lived long enough to know her own limits.
I pause, because this …
Quality metrics in medicine vs. patient trust

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