Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
  • About KevinMD | Kevin Pho, MD
  • Be heard on social media’s leading physician voice
  • Contact Kevin
  • Discounted enhanced author page
  • DMCA Policy
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • Group vs. individual disability insurance for doctors: pros and cons
  • KevinMD influencer opportunities
  • Opinion and commentary by KevinMD
  • Physician burnout speakers to keynote your conference
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Primary care physician in Nashua, NH | Doctor accepting new patients
  • Privacy Policy
  • Recommended services by KevinMD
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The biggest mistake doctors make when purchasing disability insurance
  • The doctor’s guide to disability insurance: short-term vs. long-term
  • The KevinMD ToolKit
  • Upgrade to the KevinMD enhanced author page
  • Why own-occupation disability insurance is a must for doctors

Breaking bad news to patients when they are alone

Azam J. Farooqui, MD
Conditions
March 27, 2020
Share
Tweet
Share

Today, we got called on a patient in the ICU who recently had a new brain mass removed surgically. The specimen came back positive for an aggressive brain tumor known as glioblastoma multiforme. We discussed his diagnosis and prognosis with him at bedside alone, with his wife and daughter on speakerphone given visitor restrictions due to the current coronavirus pandemic.

Unfortunately, this type of situation is rather familiar to us. We are used to breaking bad news, comforting patients during their times of need, and then shifting to our usual survival tactic of orchestrating a treatment plan. While many aspects of this exchange were similar, there were unique variables that grabbed my attention, given our current circumstances.

Our patient was a charismatic yet stoic gentleman, who superficially did not appear phased by our news. He seemed to be fully digesting every word we said, repeating them back to us to demonstrate comprehension – all the textbook rules of proper patient understanding. The panic that others would feel when faced by this news was present in his daughter instead, who was audibly exasperated and concerned via speakerphone.

There are many patients who are alone in the hospital when they receive bad news. We often will speak to absent family members in a similar manner, forging through the poor connection, call waiting, and all. Today, there was a certain fear during this encounter that felt so much more palpable to me. While the daughter was only a few miles away, it felt as though she was across the country. After a series of repeated questions, back and forth processing between father and daughter, we were able to cover a great deal of ground. Even through discussing daily radiation therapy, chemotherapy side effects, and risk of cancer recurrence, our patient endured.

The patient’s wife was silently listening through the entire conversation. As we neared the conclusion of our treatment planning discussion, she began to speak. At first, he confused her with his daughter, given some static on our phone connection. She repeated a “hello” – and at that moment, we witnessed a complete transformation. We could see the color and fear rushing back into him. His wall of armor melted into worry. Not being able to see his family for the past seven days. The pain he had in his head at his surgical site. Lying in a hospital in a city that had more viral cases than his hometown. The uncertainty of our treatment plan and the fear of having to register this information with no one by his side. The feeling of being trapped. He told his wife he wished he had her hand to hold.

This isn’t a unique situation during this time. This isn’t even the worst-case scenario. Our patient was awake, comprehending our information, and still able to communicate to his loved ones. He was fortunately not hooked up to a ventilator or sedated, as so many currently are. But the fear there was real, and fear is always relative. The fear of a loved one with a serious diagnosis, compounded by the terror that has been brought on by this pandemic. I wish I knew exactly how to comfort him, but I am not exactly sure that anything I said could have. Every day, and every hour, we are collectively learning how to function within this new world that has been created. We aren’t perfect – but I know there are so many incredible minds putting their heads and hearts together to find a path through this and a path for our patients to get home.

Azam J. Farooqui is a hematology-oncology fellow.

Image credit: Shutterstock.com

Prev

In the midst of COVID-19, triage is a four-letter word

March 27, 2020 Kevin 0
…
Next

Relax documentation requirements during the COVID-19 pandemic

March 27, 2020 Kevin 3
…

Tagged as: COVID, Infectious Disease, Oncology/Hematology

< Previous Post
In the midst of COVID-19, triage is a four-letter word
Next Post >
Relax documentation requirements during the COVID-19 pandemic

ADVERTISEMENT

Related Posts

  • Are negative news cycles and social media injurious to our health?

    Rabia Jalal, MD
  • Are patients using social media to attack physicians?

    David R. Stukus, MD
  • You are abandoning your patients if you are not active on social media

    Pat Rich
  • A love letter to patients

    Marcie Costello
  • Patients are not passengers

    Christopher Noll, RN, MSN
  • Expensive Medicare patients aren’t who you think

    Peter Ubel, MD

More in Conditions

  • Outsourcing patient contact: a solution for multilingual health care

    Deepak Gupta, MD
  • Opt-in vs. opt-out: How defaults shape organ donation rates

    Anvit Divekar
  • Post-holiday heart health: How to reset your cardiovascular habits

    Steven Lamm, MD
  • Informed refusal vs. denied care: a dental case study

    Aaron S. Rosenberg
  • Insulin resistance is not a disease: a metabolic reframe

    Kevin Whitt
  • Understanding Moore’s Law and the exponential growth of technology

    Richard A. Lawhern, PhD
  • Most Popular

  • Past Week

    • Opt-in vs. opt-out: How defaults shape organ donation rates

      Anvit Divekar | Conditions
    • From Singapore to Canada: a blueprint for primary care transformation

      Ivy Oandasan, MD | Policy
    • Orthorexia nervosa turns healthy habits into a harmful obsession [PODCAST]

      The Podcast by KevinMD | Podcast
    • Bureaucracy now consumes most of your health care spending [PODCAST]

      The Podcast by KevinMD | Podcast
    • The misuse of hormone therapy in menopause care

      Kay Corpus, MD | Conditions
    • Rural health care crisis: Can telemedicine close the gap?

      Griffin Popp | Policy
  • Past 6 Months

    • Missed diagnosis visceral leishmaniasis: a tragedy of note bloat

      Arthur Lazarus, MD, MBA | Conditions
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
    • U.S. opioid policy history: How politics replaced science in pain care

      Richard A. Lawhern, PhD & Stephen E. Nadeau, MD | Meds
    • The hidden costs of the physician non-clinical career transition

      Carlos N. Hernandez-Torres, MD | Physician
  • Recent Posts

    • Orthorexia nervosa turns healthy habits into a harmful obsession [PODCAST]

      The Podcast by KevinMD | Podcast
    • Outsourcing patient contact: a solution for multilingual health care

      Deepak Gupta, MD | Conditions
    • Physician mental health and suicide prevention: stories of survival

      Michael F. Myers, MD | Physician
    • The enduring value of the physical exam in modern medicine

      Francisco M. Torres, MD | Physician
    • From Singapore to Canada: a blueprint for primary care transformation

      Ivy Oandasan, MD | Policy
    • Health care price transparency: Why patients are bypassing insurance

      Sally Daganzo, MD | Physician

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

Leave a Comment

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Opt-in vs. opt-out: How defaults shape organ donation rates

      Anvit Divekar | Conditions
    • From Singapore to Canada: a blueprint for primary care transformation

      Ivy Oandasan, MD | Policy
    • Orthorexia nervosa turns healthy habits into a harmful obsession [PODCAST]

      The Podcast by KevinMD | Podcast
    • Bureaucracy now consumes most of your health care spending [PODCAST]

      The Podcast by KevinMD | Podcast
    • The misuse of hormone therapy in menopause care

      Kay Corpus, MD | Conditions
    • Rural health care crisis: Can telemedicine close the gap?

      Griffin Popp | Policy
  • Past 6 Months

    • Missed diagnosis visceral leishmaniasis: a tragedy of note bloat

      Arthur Lazarus, MD, MBA | Conditions
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
    • U.S. opioid policy history: How politics replaced science in pain care

      Richard A. Lawhern, PhD & Stephen E. Nadeau, MD | Meds
    • The hidden costs of the physician non-clinical career transition

      Carlos N. Hernandez-Torres, MD | Physician
  • Recent Posts

    • Orthorexia nervosa turns healthy habits into a harmful obsession [PODCAST]

      The Podcast by KevinMD | Podcast
    • Outsourcing patient contact: a solution for multilingual health care

      Deepak Gupta, MD | Conditions
    • Physician mental health and suicide prevention: stories of survival

      Michael F. Myers, MD | Physician
    • The enduring value of the physical exam in modern medicine

      Francisco M. Torres, MD | Physician
    • From Singapore to Canada: a blueprint for primary care transformation

      Ivy Oandasan, MD | Policy
    • Health care price transparency: Why patients are bypassing insurance

      Sally Daganzo, MD | Physician

MedPage Today Professional

An Everyday Health Property Medpage Today

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Leave a Comment

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...