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It’s time to operationalize physician wellness

Muhamad Aly Rifai, MD
Conditions
September 23, 2025
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As a physician provider in my State Physicians Health Program, I have watched brilliant colleagues flicker out. Not because they lacked skill or grit, but because the system treated their humanity like an optional feature. We train physicians to master physiology, not how to metabolize grief. We celebrate heroics, not healing. Then September arrives, Suicide Prevention Month, and we draft statements. The statements are sincere. They are not sufficient. It is time to operationalize physician wellness as a core business function, not a poster on the breakroom wall. Wellness is not a spa day or a fruit platter. Wellness is a strategic capability that protects patients, stabilizes the workforce, and anchors quality. If we do not invest here with rigor equal to revenue cycle or surgical throughput, we will keep mourning in corridors.

Here is the hard reality. Physicians experience elevated rates of depression, anxiety, and post-traumatic stress. Many will never seek help. Stigma and fear of professional consequences still keep too many of us silent. Confidentiality remains a primary barrier. Licensing and credentialing history in multiple states has not always been kind to physicians who sought care. The consequences have been fatal and these are not abstract talking points. They are our peers, our mentors, our residents, and our medical students. There is good news, evidence-informed solutions exist, and the playbook is not hypothetical. It is actionable, measurable, and ready to deploy. The organizations that move first will retain clinicians, reduce errors, and build reputations as places where excellence and humanity are both non-negotiable. The organizations that wait will bleed talent and trust.

First, leadership must set the tone. Senior physicians and executives need to model vulnerability and normalize help-seeking. When leaders tell the truth about their own struggles, stigma drops and utilization rises. This is culture renovation, not culture theater. It must be visible, repeatable, and tied to incentives. Grand rounds, town halls, onboarding, and performance reviews should all carry the same message; caring for the healer is part of patient safety.

Second, confidentiality is sacred. Clinicians need protected, private access to care that lives outside employer record systems. That means contracts with external mental health providers, administrative firewalls, and explicit guarantees about data handling. It means frictionless, 24-7 pathways to therapy and medication management. It means asynchronous options for people who cannot step away during clinic hours. It means telling staff, clearly and often, that using these services will not trigger surveillance. The evidence is clear that privacy concerns are a top driver of avoidance. Solve privacy, and you unlock help-seeking.

Third, remove structural deterrents as every application that touches a physician’s career must focus on current impairment, not historic diagnosis or treatment. If a form still asks intrusive mental health questions unrelated to present practice, update it. Audit hospital credentialing applications and revise medical staff bylaws. Audit malpractice and disability forms. When physicians believe the system will punish them for getting help, they will not get help. Progress here is accelerating in multiple states and systems. Keep going until it is universal and unambiguous.

Fourth, build peer support that is real, trained, and resourced. Informal hallway debriefs help, but programmatic peer support does more. After adverse outcomes, litigation, or code events, proactive outreach should be the default. Peer supporters need training in listening, boundary setting, and referral pathways. They require dedicated time and a charter that protects confidentiality and clarifies scope. Done well, peer support reduces isolation, lowers shame, and opens the door to formal care when needed.

Fifth, flip the default with opt-out touchpoints. Do not wait for residents or attendings to raise their hand. Offer scheduled, confidential check-ins as a standard part of training and practice, especially after transitions and high-risk rotations. Small, preventive conversations avert big, catastrophic ones. Early trials show that proactive, skills-based interventions can reduce suicidal ideation in trainees. Scale the logic to the whole workforce.

Sixth, guard time like a clinical resource. Protected time for mental health care must be explicit, if a clinician can be excused to place a central line, they can be excused to see a therapist. Schedule blocks and arrange coverage pools. No guilt and No back-door penalties. The rule is simple, care for the caregiver is part of the work.

Seventh, make help obvious by putting crisis numbers on badges and embedding links in the EHR. Include QR codes in call rooms and teach brief suicide prevention skills to every clinician and leader, then repeat. For anyone in acute distress, the 988 Lifeline and Crisis Text Line are available right now. When people are suffering, seconds matter.

A word about burnout and mental illness

Burnout is real. It erodes performance and fuels errors. It has roots in workload, autonomy, and misaligned values. But burnout is not the same as major depression, anxiety disorders, or trauma-related conditions. The treatments are different. System redesign treats burnout. Evidence-based therapy and medications treat mental illness and reduce suicide risk. We must stop mislabeling everything as burnout. The label matters because the interventions differ. Getting these wrong delays care and costs lives.

September is our annual mirror. Suicide Prevention Month asks us to look, not glance. The vulnerable colleague is not imaginary. They are rounding next to you. They are finishing notes at midnight, and they are holding space for another family’s grief while carrying their own. Some will quietly self-medicate and others will collapse into silence. Some will not make it back. I practice psychiatry. I also carry the scars you cannot see but Medicine can sanctify self-neglect. We confuse endurance with virtue and we treat suffering as dues. We smile, because patients need us to smile. Then we break in private. That story is older than any of us. It is also solvable.

If you are a clinician, here is your micro-playbook for the rest of the year

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Name one colleague you trust and agree to check on each other. Put two appointments on your own calendar today. One for sleep. One for movement. Text 988 to your team chat with a simple note that it is there if anyone needs it. If your credentialing form still asks about past depression or therapy, send it up the chain. Ask the question others are afraid to ask. The moment you speak, you become permission for someone else to speak.

I believe in what medicine can be when we make room for the human at the center of the white coat. A physician who is cared for shows up clearer, listens deeper, and thinks more precisely. Patients feel it. Safety data reflects it. Retention curves confirm it. This is not soft. It is smart. It is the future. If you are struggling today, reach out and if you are a leader, operationalize change. If you are both, move first and your people will follow. Your patients will benefit and your culture will transform. We can build a profession where asking for help is an act of strength and giving help is built into the architecture. We can create systems where confidentiality is guaranteed, time is protected, and seeking care carries no career penalty. The blueprint is on the table. The work starts now.

Author’s note: If you or a colleague is in crisis, call or text 988 for 24-7 support. Keep going. You matter.

Muhamad Aly Rifai is a nationally recognized psychiatrist, internist, and addiction medicine specialist based in the Greater Lehigh Valley, Pennsylvania. He is the founder, CEO, and chief medical officer of Blue Mountain Psychiatry, a leading multidisciplinary practice known for innovative approaches to mental health, addiction treatment, and integrated care. Dr. Rifai currently holds the prestigious Lehigh Valley Endowed Chair of Addiction Medicine, reflecting his leadership in advancing evidence-based treatments for substance use disorders.

Board-certified in psychiatry, internal medicine, addiction medicine, and consultation-liaison (psychosomatic) psychiatry, Dr. Rifai is a fellow of the American College of Physicians (FACP), the American Psychiatric Association (FAPA), and the Academy of Consultation-Liaison Psychiatry (FACLP). He is also a former president of the Lehigh Valley Psychiatric Society, where he championed access to community-based psychiatric care and physician advocacy.

A thought leader in telepsychiatry, ketamine treatment, and the intersection of medicine and mental health, Dr. Rifai frequently writes and speaks on physician justice, federal health care policy, and the ethical use of digital psychiatry.

You can learn more about Dr. Rifai through his Wikipedia page, connect with him on LinkedIn, X (formerly Twitter), Facebook, or subscribe to his YouTube channel. His podcast, The Virtual Psychiatrist, offers deeper insights into topics at the intersection of mental health and medicine. Explore all of Dr. Rifai’s platforms and resources via his Linktree.

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