Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
KevinMD

Chip Heath and Dan Health

  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
KevinMD

Chip Heath and Dan Health

  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
  • About KevinMD | Kevin Pho, MD
  • Be heard on social media’s leading physician voice
  • Contact Kevin
  • Discounted enhanced author page
  • DMCA Policy
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • Group vs. individual disability insurance for doctors: pros and cons
  • KevinMD influencer opportunities
  • Opinion and commentary by KevinMD
  • Physician burnout speakers to keynote your conference
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Primary care physician in Nashua, NH | Kevin Pho, MD
  • Privacy Policy
  • Recommended services by KevinMD
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The biggest mistake doctors make when purchasing disability insurance
  • The doctor’s guide to disability insurance: short-term vs. long-term
  • The KevinMD ToolKit
  • Upgrade to the KevinMD enhanced author page
  • Why own-occupation disability insurance is a must for doctors

How did this health care system add a personal touch?

Chip Heath and Dan Health
Policy
November 1, 2017


An excerpt from The Power of Moments: Why Certain Experiences Have Extraordinary Impact. Reprinted by permission of Simon & Schuster, Inc.

Defining moments shape our lives, but we don’t have to wait for them to happen. We can be the authors of them. What if a teacher could design a lesson …

Read more…

How did this health care system add a personal touch?

How a smart process helped Kaiser Permanente save lives

Chip Heath and Dan Health
Policy
March 27, 2013

The following is an exclusive excerpt adapted from #1 New York Times best selling authors Chip and Dan Heath’s new book Decisive: How to Make Better Choices in Life and Work, which was …

Read more…

How a smart process helped Kaiser Permanente save lives

  • Most Popular

  • Past Week

    • Primary care crisis requires new training and skills

      Justin Oldfield, MD | Physician

    • Expanding the SOAP framework boosts health outcomes

      Deepak Gupta, MD and Sarwan Kumar, MD | Physician

    • The handwashing standard nobody finished. Until now.

      Bernadette Burroughs, RN | Conditions

    • Primary care access is the real problem, not the system

      Payam Zamani, MD | Physician

    • How corporate medicine is eroding truth and patient dignity

      Ronald L. Lindsay, MD | Physician

    • Why bipolar II is not just a milder version of bipolar I

      Ethan Evans, MD | Conditions

  • Past 6 Months

    • I Googled my own name and a corporate clinic I’ve never worked at appeared [PODCAST]

      The Podcast by KevinMD | Podcast

    • Primary care crisis requires new training and skills

      Justin Oldfield, MD | Physician

    • How corporate health care ruined the medical profession

      Edmond Cabbabe, MD | Physician

    • Clinicians are failing at value-based care because no one taught them the system [PODCAST]

      The Podcast by KevinMD | Podcast

    • 13.1 reasons running a half marathon beats practicing medicine

      John Wei, MD | Physician

    • Medicare practice expense cuts will hurt patients

      John Birkmeyer, MD | Policy

  • Recent Posts

    • 24-hour urine collection flaws expose clinical bias

      Ali Kashkouli, MD | Conditions

    • How a Broadway comedy saved an internal medicine doctor

      Ryan McCarthy, MD | Physician

    • The administrative burden crushing California medicine

      Kayvan Haddadan, MD | Physician

    • Hospital room contamination is a prescribing problem

      Franklyn R. Gergits, DO, MBA | Physician

    • Opportunistic screening finds coronary artery disease

      Frederic W. Grannis, Jr., MD | Conditions

    • SALT deduction for physicians: the $500,000 magic number

      Syed Nishat, BFA | Finance

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Primary care crisis requires new training and skills

      Justin Oldfield, MD | Physician

    • Expanding the SOAP framework boosts health outcomes

      Deepak Gupta, MD and Sarwan Kumar, MD | Physician

    • The handwashing standard nobody finished. Until now.

      Bernadette Burroughs, RN | Conditions

    • Primary care access is the real problem, not the system

      Payam Zamani, MD | Physician

    • How corporate medicine is eroding truth and patient dignity

      Ronald L. Lindsay, MD | Physician

    • Why bipolar II is not just a milder version of bipolar I

      Ethan Evans, MD | Conditions

  • Past 6 Months

    • I Googled my own name and a corporate clinic I’ve never worked at appeared [PODCAST]

      The Podcast by KevinMD | Podcast

    • Primary care crisis requires new training and skills

      Justin Oldfield, MD | Physician

    • How corporate health care ruined the medical profession

      Edmond Cabbabe, MD | Physician

    • Clinicians are failing at value-based care because no one taught them the system [PODCAST]

      The Podcast by KevinMD | Podcast

    • 13.1 reasons running a half marathon beats practicing medicine

      John Wei, MD | Physician

    • Medicare practice expense cuts will hurt patients

      John Birkmeyer, MD | Policy

  • Recent Posts

    • 24-hour urine collection flaws expose clinical bias

      Ali Kashkouli, MD | Conditions

    • How a Broadway comedy saved an internal medicine doctor

      Ryan McCarthy, MD | Physician

    • The administrative burden crushing California medicine

      Kayvan Haddadan, MD | Physician

    • Hospital room contamination is a prescribing problem

      Franklyn R. Gergits, DO, MBA | Physician

    • Opportunistic screening finds coronary artery disease

      Frederic W. Grannis, Jr., MD | Conditions

    • SALT deduction for physicians: the $500,000 magic number

      Syed Nishat, BFA | Finance

MedPage Today Professional

An Everyday Health Property Medpage Today

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group