Suneel Dhand, MD

Articles, page 12

June 2, 2014Jun 2, 20143

Computerized physician order entry (CPOE) is being rolled out across our nations’ hospitals. The old days of written, and often illegible, orders from doctors are fast becoming a thing of the past. The potential for this measure to improve patient…

As a physician who has worked in several different hospitals since finishing my residency, my time in practice has coincided with the new age …

Physician voices

How to design a better hospital

Suneel Dhand, MD

May 13, 2014May 13, 20144

Let’s face it. A hospital is a place where nobody wants to be. By it’s very nature, it is somewhere scary and not too nice. Those of us who work every day in hospitals can easily forget this fact: Those who we serve would rather be anywhere else (and so they should). Think of all the things our patients would rather be doing — enjoying a leisurely afternoon with the …

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How to design a better hospital

Physician voices

Hats off to the airport radiologists

Suneel Dhand, MD

April 28, 2014Apr 28, 20143

Having worked with radiologists a lot, I have great respect for their specialty. The job is indeed a very difficult one. Without seeing the patient (the most difficult part of what they do), they have to thoroughly comb through every image put in front of their eyes and give us their assessment of what’s abnormal and what’s not. Their interpretation will be one that other doctors will hang their hats …

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Hats off to the airport radiologists

Physician voices

5 ways to improve hospital medicine

Suneel Dhand, MD

April 16, 2014Apr 16, 20142

Hospital medicine has rapidly become one of the largest specialties in the United States. As the number of practicing hospital medicine doctors soars above the 30,000 mark and health care reform takes hold, the specialty finds itself at the forefront of American medicine. And for good reason. It is a young, dynamic, varied and flexible specialty that can be practiced in a number of different settings. Hospital medicine doctors are …

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5 ways to improve hospital medicine

Physician voices

We must place a higher value on discharge paperwork

Suneel Dhand, MD

April 8, 2014Apr 8, 201413

The discharge process has now been recognized as one of the most crucial points at which the actions of doctors and hospitals can have a huge impact on immediate health outcomes for our patients. At a time when 30-day readmission rates are still touching almost 20% for Medicare patients, there is an increasingly urgent need to focus on this transition of care point. Discharging a patient is, by its very …

Physician voices

Hospital medicine doctors are key to improving patient satisfaction

Suneel Dhand, MD

March 31, 2014Mar 31, 2014

Improving patient satisfaction and enhancing the hospital experience is all the buzz today in health care. Every hospital executive across the country is talking about it, and coming to terms with how their organization’s reimbursements will be directly tied to…

A decade ago, none of us had ever heard of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores, the core metric by which health …

Health technology

Why the days of the stethoscope are numbered

Suneel Dhand, MD

March 24, 2014Mar 24, 2014

The stethoscope has been a symbol of the medical profession for two centuries. Dr. René Laennec probably had no idea how his idea would take off when he first invented the simple wooden tube in Paris back in 1816. After a few modifications over the course of the next several decades, it evolved into what we know today.

A central part of the physical examination, the stethoscope currently gives doctors priceless information about the cardiac and …

Physician voices

Why doctors shouldn’t bill for time

Suneel Dhand, MD

March 17, 2014Mar 17, 201415

As health care rightly moves towards a model of rewarding quality over quantity, the issue of how best to reimburse physicians is also taking a front seat. If not fee-for-service, then how best to judge and reward quality? In this…

In this new value-based system of the future, some members of the medical community have been increasingly advocating for billing purely for time. In fact, over the years I’ve heard many doctors (usually …

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Why doctors shouldn’t bill for time

Physician voices

Hospitalist groups can make or break hospitals

Suneel Dhand, MD

March 3, 2014Mar 3, 2014

Considering that hospital medicine has only really taken off as a specialty within the last several years, it’s amazing how far the specialty has come. The word “hospitalist” was first coined in 1996 when it was used in a New…

Considering that hospital medicine has only really taken off as a specialty within the last several years, it’s amazing how far the specialty has come.

The word “hospitalist” was first coined in 1996 when it was used in a New England Journal of Medicine article as a way of describing those internal medicine doctors who practiced inpatient medicine instead of primary care. Back then, hospital medicine was a strange new phenomenon.

Fast-forward to today, …

Physician voices

5 straightforward ways to improve patient satisfaction in hospitals

Suneel Dhand, MD

February 19, 2014Feb 19, 201422

Patient satisfaction and improving the hospital experience is being discussed in hospital boardrooms across the country. Now that financial reimbursements are directly tied to HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey scores, there is a significant incentive to do so. A multitude of ideas are being put forward into how this can be achieved, and hospitals are investing heavily to get tangible results. Many involve complicated and …

Health technology

Patient portals for hospitalized patients: Do they make sense?

Suneel Dhand, MD

January 20, 2014Jan 20, 2014

Patient portals are very much the future of health care. Having easy access to ones’ medical history, diagnoses, and test results, seems like such a natural thing that it’s hard to imagine that only a couple of decades ago medical…

Of course, the Internet and technology revolution has taken this concept to a whole new level. Health care organizations across the …

Health policy

Solving the high rates of hospital readmissions

Suneel Dhand, MD

January 6, 2014Jan 6, 201414

Statistics show that about 1 in 5, or 20 percent of all Medicare patients are readmitted to hospital within 30 days of discharge. That’s a staggering number, not to mention all those patients that are readmitted frequently during the course…

The problem of frequent hospital readmissions is actually one that exists all over the world and not just in the United States. …

Physician voices

5 universal problems hospitals need to solve

Suneel Dhand, MD

December 27, 2013Dec 27, 2013

As health reform sets in, hospitals are gearing up for many challenges. While some of these are new to the health industry, several are against the backdrop of old problems that have plagued us for decades. Speaking as a doctor who has worked in a number of different hospitals up and down the east coast, I would like to identify 5 of these that I believe are fairly universal.

1. Medication …

Physician voices

Patient experience is about the people behind the statistics

Suneel Dhand, MD

December 13, 2013Dec 13, 20132

Improving patient experience is all the rage these days. Hospital administrators across the land are talking about it. This can only be good for our patients and for the health care system at large. Satisfied customers are what every industry strives for. It is a bit sad however that it has taken the threat of looming financial penalties to make this happen.

Now that hospital reimbursements are directly tied to HCAHPS …

Health technology

Car dealerships have something to teach hospitals

Suneel Dhand, MD

December 4, 2013Dec 4, 201326

A couple of weeks ago I took my car in for its regular servicing. I’ve always had excellent service at this dealership and have gotten used to some pretty high standards. But on this particular visit, I was about to receive a dose of new technology as well. After I pulled my car into the garage, I was immediately greeted by a welcoming and friendly customer service agent. She had …

Health technology

The human side of medicine that no computer can ever touch

Suneel Dhand, MD

November 27, 2013Nov 27, 201317

As I look back all those years ago to when I chose medicine as a career, I suspect that my motives were similar to most people who enter this wonderful profession. I wanted to become a doctor because I had a genuine and sincere desire to help people. I also liked the idea of a busy and energetic job, one where I was comfortably as far away as possible from …

Health policy

How can we judge the ideal health system of the future?

Suneel Dhand, MD

November 15, 2013Nov 15, 201312

Over the last couple of years, we have been witnessing the start of a seismic shift in healthcare philosophy. For far too long, the system has been totally focused on rewarding quantity: The more patients seen, tests performed, procedures completed…

Now, instead of rewarding healthcare providers for quantity in the “fee-for-service” model, we are moving towards a system that rightly focuses on the quality of care …

Health policy

Aviation doesn’t hold all the answers to patient safety in health care

Suneel Dhand, MD

August 24, 2013Aug 24, 20133

Slowly but surely, patient safety is taking its’ rightful place at the forefront of American medicine. Ever since the landmark report from the Institute of Medicine in 1999, To Err is Human: Building a Safer Health System, the issue has…

Slowly but surely, patient safety is taking its’ rightful place at the forefront of American medicine. Ever since the landmark report from the Institute of Medicine in 1999, To Err is Human: Building a Safer Health System, the issue has been gaining increased traction year on year. Dismal patient safety statistics in some hospitals are correctly being highlighted by the media, with pressure growing on senior leadership and administrators to vigorously …

Physician voices

Please don’t call me a hospitalist

Suneel Dhand, MD

May 29, 2013May 29, 20138

I must confess that I love my job as a hospital medicine doctor. To me, very few specialties in medicine can be as rewarding as the one I’ve had the privilege of practicing for the last five years. We manage an array of medical illnesses, interact with staff from across the hospital in every different specialty, and follow our patients all the way through their—hopefully very short—hospitalization. We take ownership …

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Please don’t call me a hospitalist