Skip to content
  • About
  • Contact
  • Contribute
  • What Physicians Say
  • My Book
  • Careers
  • Podcast
  • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
  • About Kevin Pho, MD, Founder of KevinMD
  • Aging and dementia: what physicians say, in their own words
  • Artificial intelligence: what physicians say, in their own words
  • Be heard on social media’s leading physician voice
  • Cancer: what physicians say, in their own words
  • Children’s health: what pediatricians say, in their own words
  • Contact Kevin
  • COVID-19: what physicians wrote as it happened
  • Custom enhanced author page pricing
  • Diabetes and obesity: what physicians say, in their own words
  • Direct primary care: what physicians say, in their own words
  • DMCA Policy
  • End of life: what physicians say, in their own words
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • GLP-1 drugs: what physicians say about Ozempic and its successors, in their own words
  • Heart disease: what physicians say, in their own words
  • Immigration and medicine: what physicians say about immigrant doctors and immigrant patients, in their own words
  • KevinMD influencer opportunities
  • Medical errors: what physicians say, in their own words
  • Medical ethics: what physicians say, in their own words
  • Medical malpractice: what physicians say, in their own words
  • Medical school: what students and physicians say, in their own words
  • Mental health: what psychiatrists and physicians say, in their own words
  • Nursing: what nurses and physicians say, in their own words
  • Opinion and commentary by KevinMD
  • Opioids: what physicians and pain patients say, in their own words
  • Physician burnout speakers to keynote your conference
  • Physician burnout: what physicians say, in their own words
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician personal finance: what physicians say about their own money, in their own words
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Physician suicide: what physicians say, in their own words
  • Physicians and administrators: what physicians say about who runs medicine, in their own words
  • Primary care physician in Nashua, NH | Kevin Pho, MD
  • Primary care: what physicians say, in their own words
  • Prior authorization: what physicians say, in their own words
  • Privacy Policy
  • Private equity and corporate medicine: what physicians say, in their own words
  • Race and medicine: what physicians say, in their own words
  • Recommended services by KevinMD
  • Residency: what residents and attendings say, in their own words
  • Scope of practice: what physicians, nurse practitioners, and PAs say, in their own words
  • Subscribe to the KevinMD enhanced author page
  • Subscribe to the newsletter
  • Surgeons and surgery: what surgeons say, in their own words
  • Take-home messages: what physicians say when asked to leave one
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The electronic health record: what physicians say, in their own words
  • Vaccines: what physicians say, in their own words
  • Violence against health care workers: what physicians and nurses say, in their own words
  • What physicians say: the KevinMD records
  • Women in medicine: what women physicians say, in their own words
  • Women’s health: what physicians say, in their own words

As the doctor exits, what does it mean for the humanity left behind?

James C. Salwitz, MD
Health Technology
April 13, 2015
Share
Tweet
Share

The nightmare sickens me. A small child trusts a man to protect her, take care of her, and shield her from harm. The man, for incomprehensible and useless reasons, neglects her unto death. For me, when I think of Germanwings flight 9525, I am haunted by the photo of a single tiny girl, taken in the last days of life; the obliteration of that perfect life’s potential. Waste, tragedy, evil.

In the days that followed the crash, the blogosphere, media talking heads and airline safety experts, obsessed about preventing another murder by pilot. Always put two people in the cockpit. Three people, one with a gun. Give them all have guns. Remote technology on the cockpit door. Psychiatric testing, yearly. Monthly? Weekly? Clever, expensive workarounds to “fix” the capacity of the human mind to stray from rational. However, it occurs to me that the answer is more obvious, if more threatening. An empty cockpit. No pilots at all.

A computer would not get depressed. A computer would not get angry. A computer would not get tired. A computer would not forget or get confused. A computer would not develop the aberrant logic for which killing is an expression. A computer would not fly a plane into the side of the French Alps.

A computer would also not have flown a plane into the World Trade Center North Tower on September 11, 2001. Or the South Tower. Or the Pentagon. Or have to be forced into a catastrophic crash in a Pennsylvania field. Every plane would take off, fly and land perfectly.   It would not matter of someone’s wife leaving him, failing health, toxic medication or some fanatical calling requiring the blood sacrifice of innocents.

It may be that the only rational conclusion is that men cannot be trusted with complex technology on which depend the lives of other men. And women. Or children. Or a tiny girl for whom I weep.

Put in the context of the Institute of Medicine (IOM) 1999 report, To Err is Human, the 150 people killed in 9525 are only symbols, footnotes. When it comes to avoidable death by human failure, the American health system overshadows all the airplane deaths in history, including in war. As many as 98,001 preventable deaths per year, by medical error. That is 269 per day. 11.19 every hour. One every 5 minute, 22 seconds. That is an A320 Airbus, twice, every day, for always.

While the IOM study has been extensively debated, the concept of such needless human waste terrifies patients, doctors, and health care planners. It is the focus of innumerable projects, Lean and Six Sigma analyses, and an expanding culture of “quality.” The entire medical establishment, and even those not of “the establishment,” is struggling to reduce this ongoing incomprehensible tragedy to “acceptable loss.”

Nonetheless, we must not forget: The airline industry nearly perfected Six Sigma. They already get quality right. The lesson may be that that there is a limit to making man better. Perhaps medical men cannot be trusted with complex technology on which depend the lives of other men. Women. Children. Or, perfect little girls.

Of course, health care is nowhere as “simple” as flying a machine through a series of predictable and repetitive maneuvers. There is much more than terrain and weather to consider. Having practiced medicine for 35 years, I know each day and each patient are different.

However, I also understand that medical technology is incredibly complex and is so rapidly changing that no human can possibly keep up. I know doctors get tired, physicians are flawed and, while they rarely, if ever, are motivated by the twisted logic by which a pilot kills his passengers, they nonetheless make mistakes by which their patients suffer and occasionally die.

What does this mean for the future of medical care? What is the role of the doctor? The computer? The empowered patient? Do we rely on software, perhaps apps in smartphones, to order tests, make diagnoses, prescribe care? Will robots perform intimate exams? Do machines in the back of pharmacies do surgery? Can artificial intelligence lead research, produce innovation, inspire leadership? If so, who or what do they lead? Who educates families in the middle of dysfunction, crisis, and emotional distress? Who sits at cancer’s bedside, hand on shoulder, listening, providing courage, relieving fear, giving hope?

We have a conundrum. While we may be repulsed by the idea that doctors might go the way of travel agents, transcriptionists or bookstores, 100,000 deaths each year in a nation with arguably the world’s most advanced health care system is unacceptable. Around the world, over time, millions die from preventable error. Hardware, software, and big data, could be the solution. Myriad lives might be saved. Nonetheless, as the doctor exits, replaced by the wall-mounted camera, sensors on the exam table and a monitor on the desk, what does it mean for the humanity left behind?

P.S. As I complete this piece, I come upon the story of Mr. Iftikhar Hussain, 64 years old, from Chicago, Illinois. It seems he went for a drive on Sunday, to visit the family in Indiana. Carefully following GPS instructions given by the computer in his 2014 Nissan Sentra, he turned onto a ramp to a bridge over the Indiana and Ship Canal. Iftikhar deftly swerved around several bright orange barrels, which almost, but not completely, blocked the road ahead. The car burst into flames, and his wife Zohra died as their car plummeted off the bridge, which had been demolished several months before. There are some fatal errors during which man and machine collude.

ADVERTISEMENT

James C. Salwitz is an oncologist who blogs at Sunrise Rounds.

Prev

Pseudodiseases, the age of misinformation, and the death of the null hypothesis

April 13, 2015 Kevin 7
…
Next

Top stories in health and medicine, April 14, 2015

April 14, 2015 Kevin 0
…

Tagged as: Health IT and AI in Medicine, Primary Care

< Previous Post
Pseudodiseases, the age of misinformation, and the death of the null hypothesis
Next Post >
Top stories in health and medicine, April 14, 2015

 

ADVERTISEMENT

More by James C. Salwitz, MD

  • Each line on the radiology list is a patient’s line in the sand

    James C. Salwitz, MD
  • The broader mission for hospice care

    James C. Salwitz, MD
  • Is the medical profession at its end?

    James C. Salwitz, MD

More in Health Technology

  • Cited but never checked

    Why AI crisis advice may fail families facing psychosis

    Nicole Drapeau Gillen
  • How AI phone systems in health care create barriers

    Thuy D. Bui, MD
  • AI data centers and public health demand regulation

    Jacob Player, MD, MPH
  • ChatGPT for triage: 5 rules I teach ER residents

    Harvey Castro, MD, MBA
  • Automation bias in health care can become paternalism

    John Wei, MD
  • 4 workflow fixes that cut physician burnout at the source

    Kevin Halow, MD, MBA
  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • 4 fibromyalgia myths the current evidence doesn’t support

      Kayvan Haddadan, MD | Conditions and Diseases
    • Why exhaustion can make you see things that aren’t there [PODCAST]

      The Podcast by KevinMD | Podcast
    • AI governance in health care has to reach the exam room

      Amanda Heidemann, MD | Health Technology
    • The Pennsylvania measles outbreak and the cost of forgetting

      Christine King, CRNA | Conditions and Diseases
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • Why exhaustion can make you see things that aren’t there [PODCAST]

      The Podcast by KevinMD | Podcast
    • 3 reforms to counter wellness influencers in practice

      Farid Sabet-Sharghi, MD | Physician
    • Shift work and circadian rhythms shape the 24/7 workplace

      Deepak Gupta, MD | Conditions and Diseases
    • Paid for twice

      Physicians paid for G2211 twice. Most never bill it.

      Michael Duben, MD | Physician Finance
    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Choosing a limb lengthening surgeon requires accountability

      Hrayr Basmajian, MD | Physician

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 9 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • 4 fibromyalgia myths the current evidence doesn’t support

      Kayvan Haddadan, MD | Conditions and Diseases
    • Why exhaustion can make you see things that aren’t there [PODCAST]

      The Podcast by KevinMD | Podcast
    • AI governance in health care has to reach the exam room

      Amanda Heidemann, MD | Health Technology
    • The Pennsylvania measles outbreak and the cost of forgetting

      Christine King, CRNA | Conditions and Diseases
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • Why exhaustion can make you see things that aren’t there [PODCAST]

      The Podcast by KevinMD | Podcast
    • 3 reforms to counter wellness influencers in practice

      Farid Sabet-Sharghi, MD | Physician
    • Shift work and circadian rhythms shape the 24/7 workplace

      Deepak Gupta, MD | Conditions and Diseases
    • Paid for twice

      Physicians paid for G2211 twice. Most never bill it.

      Michael Duben, MD | Physician Finance
    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Choosing a limb lengthening surgeon requires accountability

      Hrayr Basmajian, MD | Physician

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use Agreement
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

As the doctor exits, what does it mean for the humanity left behind?
9 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...