Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

A doctor to a patient: Please call me when you get home

Aalap Shah, MD
Physician
February 21, 2018
Share
Tweet
Share

It is 3:30 p.m. on a Wednesday, and I am bringing my last patient out of the operating room. Everyone is in great spirits: a smooth case and an early finish at our surgical center. The patient has already awakened, stretching his arms, and clearly comfortable.

“Everything went alright, doc?”

I smile, knowing that I will be repeating what I am about to say a few more times as the anesthesia wears off.

“Everything was terrific. I’m sure you’ll be happy to see the results of your procedure.”

I give my report to the recovery room nurse, finish my paperwork, and get ready to go home. Traffic in Los Angeles is pretty bad in general, and our early finish today gives our crew a chance to beat the rush hour traffic back home. After reviewing a plan for pain control with the patient, I start to gather my belongings and head towards the door. I stop by my patient’s bedside. His wife is already there. I give them my card.

“Please call me when you reach home. I’d like to know that you made it back safely.”

They look at me curiously, and he stutters, partly surprised. “… R-Really? I’ve had many surgeries, but no doctor has ever asked me that before!”

The operating room is one of the busiest areas in any health care setting. At many hospitals, more than 100 patients travel through the perioperative area every day, all sporting different issues and levels of consciousness. One rarely goes a few hours without hearing the word “turnover.” There is always an invisible pressure on our team to finish taking care of a patient as quickly as possible, only to shift our focus to the next one.

What happens when they leave the recovery room?

Patients are encouraged to have a family member or friend accompany them on the day of their procedure. It is mandatory that the patient leaves under the care of somebody after surgery if any sedative medications were given. The reasons for this policy are clear. Anesthetic medications can take several hours to completely clear out of our system, and it could be even longer in patients with diseases affecting the liver and kidney. These medications can make the patient drowsy for several hours after leaving the hospital, impairing their ability to think clearly. Thus, patients are told to avoid risky activities such as driving for the rest of the day. Fortunately, all of this information is discussed with the patient and family prior to leaving the hospital.

However, we make many assumptions about our patient the second we turn around and walk away from the bedside. We start our encounter with our patient, collecting tons of data on vital signs, making complex clinical decisions, but we finish our encounter unaware about how our patient will do in the coming hours and days.

We assume that our patients will have a smooth ride home. Traffic, accidents, and bumpy roads can be uncomfortable coming home from surgery, and many patients with nausea will need special medications and instructions to make it more tolerable.

Pain is usually controlled by the time the patient is ready to go home, but may get worse for the first 24-48 hours after the numbing pain medication has worn off. Many patients report chronic pain issues, and the combination of new and old prescriptions at home can be extremely dangerous.

ADVERTISEMENT

In sicker patients, leftover anesthetic can lead to untoward side effects, and breathing issues can occur well after the procedure has finished and the anesthetic has worn off.

With more involved surgeries, there is a possibility of bleeding and blood pressure issues that may not be realized until the patient has left, or starts to feel ill.

I always take some time to explain these concerns and highlight the ones that I feel are most relevant for my patient. But how much information can we expect our drowsy patients to understand in the span of a couple of minutes?

During our residency training, we are required to follow-up with patients who stay in the hospital after surgery. This includes a list of questions about the patient’s well-being, including diet, activity level, pain control, and a review of any adverse events that occurred during the initial procedure. While many trainees will initially see this as “busy work,” this practice is very helpful in fostering a culture of follow-up, and provides critical feedback about the anesthetic that we have given. I believe that vigilance in the operating room goes hand in hand with the care that we provide for patients, well after we have completed our basic responsibilities as an anesthesiologist.

Fortunately, there are initiatives that are influencing a model that favors continuity of care and encourages follow-up with our patients.

The Physician Quality Reporting System (PQRS) encourages physicians to address a standardized list of items that are known to affect patient outcomes after surgery.

The Perioperative Surgical Home (PSH), from the American Society of Anesthesiologists (ASA), promotes a multidisciplinary team to follow a patient continuously after their procedure.

Innovative startups are focusing on the instructions that are given to a patient prior to leaving the hospital so that they are more easily accessible and easier to understand.

Later that evening, my phone rings; they’ve made it home safely after a long commute back home. It occurs to me that they could have been driving into the night had the procedure finished any later. Fortunately, all is well, and it doesn’t take long to go through my follow-up checklist: he’s laughing, playing with his son, and eating dinner. He’s bragging about not having any pain, so I talk to him about expectations for the next day and review his pain medications. Before getting off the phone, I tell him that it is OK to reach out to be with questions in the coming days.

Excellent. I think I’ll now be able to sleep a little bit better tonight.

Aalap Shah is an anesthesiologist.

Image credit: Shutterstock.com

Prev

There's no easy way out of the opioid epidemic

February 21, 2018 Kevin 2
…
Next

Influencing your resident evaluations for success

February 21, 2018 Kevin 1
…

Tagged as: Hospital-Based Medicine, Surgery

Post navigation

< Previous Post
There's no easy way out of the opioid epidemic
Next Post >
Influencing your resident evaluations for success

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

More by Aalap Shah, MD

  • What happened to the first name in medicine?

    Aalap Shah, MD
  • 12 things you’ll need for a smooth credentialing process

    Aalap Shah, MD

Related Posts

  • Osler and the doctor-patient relationship

    Leonard Wang
  • 5 hidden consequences of chronic pain

    Toni Bernhard, JD
  • 5 things I wish I had known earlier about chronic pain

    Tom Bowen
  • How to get the doctor to really see you

    Michael L. Millenson
  • Studying to be a doctor, while living as a patient

    Claudia Martinez
  • It’s the little things that can make or break the doctor-patient relationship

    David Penner

More in Physician

  • Gaslighting and professional licensing: a call for reform

    Donald J. Murphy, MD
  • When service doesn’t mean another certification

    Maureen Gibbons, MD
  • Why so many physicians struggle to feel proud—even when they should

    Jessie Mahoney, MD
  • If I had to choose: Choosing the patient over the protocol

    Patrick Hudson, MD
  • How a TV drama exposed the hidden grief of doctors

    Lauren Weintraub, MD
  • Why adults need to rediscover the power of play

    Anthony Fleg, MD
  • Most Popular

  • Past Week

    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Navigating fair market value as an independent or locum tenens physician [PODCAST]

      The Podcast by KevinMD | Podcast
    • When errors of nature are treated as medical negligence

      Howard Smith, MD | Physician
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Navigating fair market value as an independent or locum tenens physician [PODCAST]

      The Podcast by KevinMD | Podcast
    • Gaslighting and professional licensing: a call for reform

      Donald J. Murphy, MD | Physician
    • How self-improving AI systems are redefining intelligence and what it means for health care

      Harvey Castro, MD, MBA | Tech
    • How blockchain could rescue nursing home patients from deadly miscommunication

      Adwait Chafale | Tech
    • When service doesn’t mean another certification

      Maureen Gibbons, MD | Physician
    • Financing cancer or fighting it: the real cost of tobacco

      Dr. Bhavin P. Vadodariya | Conditions

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

Leave a Comment

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Navigating fair market value as an independent or locum tenens physician [PODCAST]

      The Podcast by KevinMD | Podcast
    • When errors of nature are treated as medical negligence

      Howard Smith, MD | Physician
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Navigating fair market value as an independent or locum tenens physician [PODCAST]

      The Podcast by KevinMD | Podcast
    • Gaslighting and professional licensing: a call for reform

      Donald J. Murphy, MD | Physician
    • How self-improving AI systems are redefining intelligence and what it means for health care

      Harvey Castro, MD, MBA | Tech
    • How blockchain could rescue nursing home patients from deadly miscommunication

      Adwait Chafale | Tech
    • When service doesn’t mean another certification

      Maureen Gibbons, MD | Physician
    • Financing cancer or fighting it: the real cost of tobacco

      Dr. Bhavin P. Vadodariya | Conditions

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Leave a Comment

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...