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Protecting elder clinicians from violence

Gerald Kuo
Conditions
November 15, 2025
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The day before the attack, a senior physician at a Catholic university hospital in Taiwan sat with young medical students at noon, talking not about lawsuits or hospital finances, but about Brahms. He loved four-hand piano pieces, especially Brahms’s Hungarian Dances, and he would explain how two players must breathe together, listen to one another, and balance passion with discipline. For him, this was also a lesson about medicine: You never play solo; you always carry others with you.

The next afternoon, that same physician was in his clinic when a former student walked in, pulled out a craft knife, and slashed his hand and abdomen.

It was not an argument about a diagnosis. It was not a tragic mistake in treatment. The physician had long been fully acquitted by the High Court of earlier accusations about university financial decisions. Yet the assailant, still stuck in the anger of his student days, had convinced himself that attacking this senior physician was an act of justice.

The public in Taiwan was shocked. But for many clinicians around the world, the story felt disturbingly familiar. Hospital violence has been rising in many countries. What is distinctive here is the way a young adult, shaped by online echo chambers and simplified moral narratives, turned a settled legal case into a personal mission.

In those echo chambers, nuance disappears. Court judgments, due process, and evidence become background noise. What remains is a dramatic script: There is a villain, there is a hero, and there must be a scene of punishment. Once someone accepts that script, real people become symbols, and symbols are easy to attack.

For the physician involved, this attack was especially bitter because of who he is and how he practices. He is widely known for his integrity, his role in building a teaching hospital in an underserved area, and his deep commitment to students. He often stays late to teach, even when his schedule is already overloaded. He plays the piano at hospital events, using music to encourage staff and patients. His injured hand is not just a clinical detail; It is the hand that has written orders, signed diplomas, and accompanied Brahms for generations of trainees.

Taiwan’s national health insurance system, like many publicly-funded systems, has a paradoxical payment structure. The more patients a doctor sees, the lower the effective payment per consultation. Time spent explaining a complex condition, comforting a frightened family, or mentoring a resident is not rewarded. Senior physicians often earn less than the public imagines, despite their heavy responsibilities and longer hours.

Older clinicians stay because of vocation, not money. They are the ones who quietly carry institutional memory: How past crises were handled, which treatment plans work in real-life, which patients need an extra phone call after discharge. When such clinicians become targets of misplaced frustration or political anger, the system loses far more than one pair of hands. It loses a living archive of judgment.

This case also exposes how poorly our current systems detect early warning-signs. The assailant had posted increasingly extreme messages online before the attack. He framed his actions in the language of justice and sacrifice, telegraphing that “there will be news today,” and even inviting journalists to be present. Many of these signals were public, but no one had the capacity, or perhaps the mandate, to connect them into a credible threat.

This is where artificial intelligence enters the story, not as a tool of mass surveillance, but as an ethical responsibility. AI cannot fix moral anger, and it should never be used to monitor private conversations or punish dissent. But under strict governance and human oversight, AI can help institutions notice patterns that humans are too overwhelmed to track. For example:

  • Detecting sudden escalations in language related to self-harm or targeted violence on public channels linked to a hospital or university.
  • Flagging concerning combinations of behaviour, such as repeated threats against specific staff combined with attempts to access restricted areas.
  • Supporting triage of security alerts so human teams can respond faster and more proportionally.

This is not about predicting individual crimes. It is about giving overworked safety teams another set of eyes and ears in a digital environment where one frustrated person can broadcast an intention to thousands before stepping into a clinic.

At the same time, AI can help protect elder clinicians in more ordinary, but equally important ways. Decision-support tools can reduce documentation burden, allowing senior physicians to spend less time on repetitive typing and more time on bedside teaching. Scheduling algorithms can be designed to account for age, physical strain, and the need for recovery time. Natural-language tools can help filter and respond to abusive messages before they reach clinicians directly.

The core ethical question is this: If a health system depends on older physicians to keep care accessible, what obligations do we have to keep them safe?

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Older clinicians are not cost centers to be minimized. They are the Brahms players of our hospitals, carrying themes begun decades earlier, holding tempo when the rest of the ensemble is tired, and improvising small adjustments that make the whole piece work. Their value cannot be captured by relative value units, point-systems, or patient-throughput charts.

When one of them is attacked, especially by someone who once called himself a student, the injury runs along an invisible line of trust. Students trust that teachers will guide them. Teachers trust that students will grow beyond anger into understanding. Patients trust that hospitals are places of healing, not staging grounds for public punishment.

In this case, even after being attacked, the physician did not speak harshly of his assailant in front of the media. He thanked people for their concern and tried to reassure his students. Many of us who know his story felt that his response was an extension of the same quiet, musical discipline he shows at the piano: Never hit back louder than necessary; always listen for the next phrase.

But his restraint should not be an excuse for institutional inaction.

We need hospital policies that treat violence against clinicians as a systemic failure, not a personal misfortune. We need educational programs that help young people distinguish between legitimate structural critique and the fantasy of heroic vengeance. And we need AI tools, designed with transparency and strict limits, to help identify risks before another hand is raised in anger.

Brahms knew that a performance could fall apart if one partner rushed ahead or dragged behind. Modern health care faces the same danger. When public anger races forward, and institutional protection lags, the result is dissonance: Clinicians are injured, patients lose trust, and young people learn the wrong lessons about justice.

Our elder clinicians have already given decades of their lives to the score. The least we can do is ensure that they are not left alone on stage.

Gerald Kuo is a graduate student in Taiwan.

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