How listening is a huge part of what we do for our patients
I spent an hour yesterday with a new patient who has complex repaired congenital heart disease. In our initial conversation, it became apparent she and I had differing agendas. I was on a mission to efficiently evaluate her heart, sort out any ongoing issues, document the visit, and then move on to the next patient. Her desire was to tell her story and be listened to. So, in the moment …
How listening is a huge part of what we do for our patients






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