We need a clinician review system with a personal touch

Mark Kelley wrote a clear piece explaining that friends and providers are still patient’s most trusted medical referral resources in a piece titled, “Why quality reports for hospitals and doctors are interesting but flawed.” Mr. Kelley cited unsynchronized, inconsistent systems as a source of frustration rather than insight for patients. The most common online referral database for patients? Yelp.

We are living in a health care crisis. Health …

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