Jacqui O’Kane is a family physician.
After nearly a year of planning my exit strategy, my final day as a hospital-employed physician was June 30th, 2023. How surreal to finally be independent! In a recent phone call, a dear friend and fellow physician asked what drove me to my decision.
“Because I felt like a failure every day,” I disclosed to my normally sympathetic colleague. To my dismay, he responded with a chuckle. I asked why he …
You recently told me that I have the physician’s group’s highest patient satisfaction scores. This doesn’t surprise me. I know what makes me great: I take time. I let patients tell their stories. I listen, educate and collaborate. When I don’t know something, I find the answer. I am the poster woman for “AIDET.”
Recognizing that time is finite, I strive for efficiency. I delegate. I refer. I use order sets. …
Get free updates delivered free to your inbox.
