Diagnosis shock is the missing piece in patient encounters
In a recent piece on KevinMD, patient advocate Alan P. Feren explores what he calls “unfinishedness” in medicine: the gap between what clinicians consider a complete visit and what patients actually experience. His observation is both valid and important: Physicians may achieve administrative closure through documentation, diagnoses, and treatment plans, yet patients can leave feeling confused, overwhelmed, or adrift.
However, there is a critical piece missing from this conversation, one …
Diagnosis shock is the missing piece in patient encounters
