The myopic focus on pain has been misguided
Pain is not a vital sign. It cannot be measured objectively, nor does an extreme value portend crisis as in the case of pulse or blood pressure. The myopic focus on pain in recent decades has been misguided and deleterious, and the opioid crisis is the result. Now, like ostriches with our heads in the sand, we are again playing victims instead of wielding power when we allow customer satisfaction …