The silent cost of choosing personalization over privacy in health care

I still remember the first time a physician told me they felt they had become a “data clerk with a stethoscope.”

And to my surprise, it wasn’t about too many clicks; it was about trust.

As a product manager building EHRs, RCM systems, practice management tools, remote monitoring, and AI scribes for over 12,000 health care professionals across the U.S., I’ve spent countless hours listening to clinicians, shadowing workflows, and observing quiet …

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