Taking exception to faulty computerized physician rating systems:
After 26 years of a successful medical practice, Alan Berkenwald took for granted that he had a good reputation. But last month he was told he didn’t measure up — by a new computerized rating system.
A patient said an insurance company had added $10 to the cost of seeing Berkenwald instead of other physicians in his western Massachusetts town because the system had demoted him to its Tier 2 for quality.
“Who did you kill?” the man asked sardonically, Berkenwald recalled.
(via The WSJ Health Blog)





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