Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

Email fatigue leads to lost physician productivity

Skeptical Scalpel, MD
Physician
February 21, 2014
Share
Tweet
Share

A new paper says “metastasis of email at an academic medical center” may cost millions of dollars.

A pediatrician from the Penn State College of Medicine kept track of all of his emails for an academic year and found that 2035 mass distribution emails were received. They originated from the medical center in 1501, the department in 450, and the university in 84.

The emails were about information technology, academic and professional development, social events, and a combination of clinical care, research, or education.

Here’s the fun part.

Assuming it took 30 seconds to read each email and based on the average salary of a doctor at their institution, the cost comes to about $1641 per physician. Since there were 629 employed doctors, that’s more than $1 million worth of time lost. If reading an email takes 90 seconds, multiply that by 3.

The paper points out that the barrage of emails is distracting, and important information may be overlooked. A new term “email fatigue” was coined.

They suggested several possible solutions to the problem, which probably wouldn’t work and won’t be tried anyway.

Like having a child, using email requires no license or training of any kind. Anyone with a computer or phone and an Internet connection can send an email.

Unfortunately, the ubiquitous practice of clueless people clicking “reply all” when responding to every mass email, resulting in even more wasted time, was not addressed.

Sometimes I’m not sure they’re really clueless. I think some people believe they are so important, so widely admired that they feel they must let everyone know that they will attend the next meeting of the task force to decide which brand of ketchup the cafeteria will carry.

“Skeptical Scalpel” is a surgeon blogs at his self-titled site, Skeptical Scalpel.

Prev

Profits are not to blame for health care costs in the United States

February 21, 2014 Kevin 0
…
Next

Obamacare: What will the administration back off on next?

February 21, 2014 Kevin 0
…

Tagged as: Hospital-Based Medicine

Post navigation

< Previous Post
Profits are not to blame for health care costs in the United States
Next Post >
Obamacare: What will the administration back off on next?

ADVERTISEMENT

More by Skeptical Scalpel, MD

  • The hospital CEO who made a surgical incision. What happened?

    Skeptical Scalpel, MD
  • Medical error is not the third leading cause of death

    Skeptical Scalpel, MD
  • Should speed-eating contests be banned?

    Skeptical Scalpel, MD

More in Physician

  • The Dr. Google debate: Building a doctor-patient partnership

    Santina Wheat, MD, MPH
  • Physician coaching: a path to sustainable medicine

    Ben Reinking, MD
  • Physician investment in patients: ethical risks and rewards

    Francisco M. Torres, MD
  • How physician coaching helps restore energy reserves

    Diane W. Shannon, MD, MPH
  • Why physician wellness programs must evolve beyond institutions

    Jessie Mahoney, MD
  • Public health and primary care integration

    Tyler B. Evans, MD, MPH
  • Most Popular

  • Past Week

    • Why patient trust in physicians is declining

      Mansi Kotwal, MD, MPH | Physician
    • Why doctors struggle with treating friends and family

      Rebecca Margolis, DO and Alyson Axelrod, DO | Physician
    • Is tramadol really ineffective and risky?

      John A. Bumpus, PhD | Meds
    • When racism findings challenge institutional narratives

      Anonymous | Physician
    • 5 things health care must stop doing to improve physician well-being

      Christie Mulholland, MD | Physician
    • Lemon juice for kidney stones: Does it work?

      David Rosenthal | Conditions
  • Past 6 Months

    • Why patient trust in physicians is declining

      Mansi Kotwal, MD, MPH | Physician
    • The blind men and the elephant: a parable for modern pain management

      Richard A. Lawhern, PhD | Conditions
    • Is primary care becoming a triage station?

      J. Leonard Lichtenfeld, MD | Physician
    • Psychiatrists are physicians: a key distinction

      Farid Sabet-Sharghi, MD | Physician
    • Why feeling unlike yourself is a sign of physician emotional overload

      Stephanie Wellington, MD | Physician
    • The loss of community pharmacy expertise

      Muhammad Abdullah Khan | Conditions
  • Recent Posts

    • Why midlife men feel lost and exhausted [PODCAST]

      The Podcast by KevinMD | Podcast
    • The Dr. Google debate: Building a doctor-patient partnership

      Santina Wheat, MD, MPH | Physician
    • Why home-based care fails without integrated medication and nutrition

      Gerald Kuo | Conditions
    • Psychedelic-assisted therapy: science, safety, and regulation

      Muhamad Aly Rifai, MD | Meds
    • Physician coaching: a path to sustainable medicine

      Ben Reinking, MD | Physician
    • Methodological errors in Cochrane reviews of anticoagulation therapy

      David K. Cundiff, MD | Conditions

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 19 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Why patient trust in physicians is declining

      Mansi Kotwal, MD, MPH | Physician
    • Why doctors struggle with treating friends and family

      Rebecca Margolis, DO and Alyson Axelrod, DO | Physician
    • Is tramadol really ineffective and risky?

      John A. Bumpus, PhD | Meds
    • When racism findings challenge institutional narratives

      Anonymous | Physician
    • 5 things health care must stop doing to improve physician well-being

      Christie Mulholland, MD | Physician
    • Lemon juice for kidney stones: Does it work?

      David Rosenthal | Conditions
  • Past 6 Months

    • Why patient trust in physicians is declining

      Mansi Kotwal, MD, MPH | Physician
    • The blind men and the elephant: a parable for modern pain management

      Richard A. Lawhern, PhD | Conditions
    • Is primary care becoming a triage station?

      J. Leonard Lichtenfeld, MD | Physician
    • Psychiatrists are physicians: a key distinction

      Farid Sabet-Sharghi, MD | Physician
    • Why feeling unlike yourself is a sign of physician emotional overload

      Stephanie Wellington, MD | Physician
    • The loss of community pharmacy expertise

      Muhammad Abdullah Khan | Conditions
  • Recent Posts

    • Why midlife men feel lost and exhausted [PODCAST]

      The Podcast by KevinMD | Podcast
    • The Dr. Google debate: Building a doctor-patient partnership

      Santina Wheat, MD, MPH | Physician
    • Why home-based care fails without integrated medication and nutrition

      Gerald Kuo | Conditions
    • Psychedelic-assisted therapy: science, safety, and regulation

      Muhamad Aly Rifai, MD | Meds
    • Physician coaching: a path to sustainable medicine

      Ben Reinking, MD | Physician
    • Methodological errors in Cochrane reviews of anticoagulation therapy

      David K. Cundiff, MD | Conditions

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Email fatigue leads to lost physician productivity
19 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...