Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
  • About KevinMD | Kevin Pho, MD
  • Be heard on social media’s leading physician voice
  • Contact Kevin
  • Discounted enhanced author page
  • DMCA Policy
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • Group vs. individual disability insurance for doctors: pros and cons
  • KevinMD influencer opportunities
  • Opinion and commentary by KevinMD
  • Physician burnout speakers to keynote your conference
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Primary care physician in Nashua, NH | Doctor accepting new patients
  • Privacy Policy
  • Recommended services by KevinMD
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The biggest mistake doctors make when purchasing disability insurance
  • The doctor’s guide to disability insurance: short-term vs. long-term
  • The KevinMD ToolKit
  • Upgrade to the KevinMD enhanced author page
  • Why own-occupation disability insurance is a must for doctors

When are doctors truly accountable to their patients?

Lucy Hornstein, MD
Policy
May 23, 2014
Share
Tweet
Share

I had a silver-and-gold Passover. Hearkening back to the old Girl Scout song I learned from my mother:

Make new friends, but keep the old;
One is silver and the other’s gold.

With no space or equipment to have a seder myself, I was nevertheless the lucky recipient of not just one, but two invitations. The gold was thanks to a quarter-century-plus friendship; the silver was from a family we met the week before Passover. Who should I meet at the seder but a legitimate health policy guru, with whom I promptly struck up the first of hopefully many spirited discussions on the state of health care in the U.S. today.

How would you fix it? I asked him.

He responded that he would allow any payment structure at all, except fee-for-service, which he would outlaw.

What’s so terrible about fee-for-service? Doesn’t nearly every other private enterprise in the country operate on the basis of paying for services rendered?

He replied, “But with fee-for-service, there’s no accountability.”

Accountability. I do not think that means what you think it means.

Accountability, according to Dictionary.com,  is “the state of being liable or answerable.”

Being answerable presumably means that when something goes wrong, he who is accountable is the go-to guy for blame. The bit about “liable” would imply a monetary dimension to the exchange.

What does this mean in medical terms? When something goes wrong, someone has to pay? Sounds rather like a rallying cry for the plaintiff’s bar. The problem is that in medicine, the line between doing something wrong and something bad happening is far less straight than may be imagined.

Another issue is that bad things often happen to people which is no one’s fault. Tumors metastasize; organs fail; people even die. (Actually, all of them will eventually.) Where does accountability come into it?

The health care policy guru’s answer: chronic disease management. Diabetes, hypertension, chronic heart, lung, and kidney disease cost way too much. Ostensibly way more than they should. (According to whom, by the way?) When physicians are held accountable for the costs of the medical care they provide, so goes the theory, they will provide … what? Better care? More evidence-based based? More efficient?

ADVERTISEMENT

We then run smack into the fact that so much of the response to treatment depends on the patient. What about people who keep smoking, refuse to exercise, eat whatever they want? To non-physicians, this is still our fault. “Education” is the perennial answer. Obviously if we had appropriately educated, the patient would comply with our recommendations and get better. At what point are patients ever accountable for themselves?

Apparently the only kind of accountability that counts (at least to health care policy gurus) is for physicians to be associated with organizations that take financial responsibility (also known as risk) for the costs of medical care. And of course, the only reasonable way to take on that kind of risk is to be  part of a very large organization, and assume responsibility for a very large number of people (or, in other words, a population).

These accountable care organizations nothing more than managed care 2.0, resurrecting the failed debacle of managed care from the 1990s, but with more money thrown at them this time around. I’m not holding my breath to see how many of those dollars trickle down to people actually providing medical care to people who are sick and hurt (known respectively as doctors and patients.)

When you stop to think about it, true fee-for-service makes me ultimately accountable to the only person who really matters: my patient. Once you take both government and insurance companies out of the middle (the so-called “direct pay” model, where the patients pay me directly for my services) and it’s just me and them, only then am I truly accountable.

Lucy Hornstein is a family physician who blogs at Musings of a Dinosaur, and is the author of Declarations of a Dinosaur: 10 Laws I’ve Learned as a Family Doctor.

Prev

How many patients can a primary care physician care for?

May 23, 2014 Kevin 1
…
Next

Protocol-driven observational units can reduce ER crowding

May 23, 2014 Kevin 1
…

Tagged as: Primary Care

< Previous Post
How many patients can a primary care physician care for?
Next Post >
Protocol-driven observational units can reduce ER crowding

ADVERTISEMENT

More by Lucy Hornstein, MD

  • After #MeToo, have the rules changed?

    Lucy Hornstein, MD
  • A patient’s view on cancer surprises this physician

    Lucy Hornstein, MD
  • Never underestimate the power of pus

    Lucy Hornstein, MD

More in Policy

  • Value-based care data gap: Why metrics fail to reach the bedside

    Ido Zamberg, MD
  • Flexible health care funding: Moving beyond disease eradication

    Selena Kattick
  • Immigration policy and child health: a medical student’s perspective

    Adam Zbib
  • Executive order on homelessness: Why forced treatment fails

    Gary McMurtrie
  • Immigrant caregiver burden: the hidden cost of the five-year Medicaid wait

    Ranjita Suresh
  • Employer-sponsored DPC: Why private equity is winning the infrastructure race

    Dana Y. Lujan, MBA
  • Most Popular

  • Past Week

    • Missed diagnosis visceral leishmaniasis: a tragedy of note bloat

      Arthur Lazarus, MD, MBA | Conditions
    • Sabbaticals provide a critical lifeline for sustainable medical careers [PODCAST]

      The Podcast by KevinMD | Podcast
    • Menstrual health in medicine: Addressing the gender gap in care

      Cynthia Kumaran | Conditions
    • Antimicrobial resistance causes: Why social factors matter more than drugs

      Maureen Oluwaseun Adeboye | Conditions
    • Executive order on homelessness: Why forced treatment fails

      Gary McMurtrie | Policy
    • Early screening saves limbs from silent vascular disease [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • Missed diagnosis visceral leishmaniasis: a tragedy of note bloat

      Arthur Lazarus, MD, MBA | Conditions
    • Alex Pretti: a physician’s open letter defending his legacy

      Mousson Berrouet, DO | Physician
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
    • AI-enabled clinical data abstraction: a nurse’s perspective

      Pamela Ashenfelter, RN | Tech
  • Recent Posts

    • Early screening saves limbs from silent vascular disease [PODCAST]

      The Podcast by KevinMD | Podcast
    • The “ethical canary”: How moral injury signals systemic failure

      Courtney Markham-Abedi, MD | Conditions
    • Beyond Flexner: Why we must rethink medical training reform

      Ravi Agarwala, MD | Education
    • Rural emergency medicine in New Mexico: a physician’s firsthand account

      Sarah Bridge, MD | Physician
    • Trauma reactivation: Why news headlines trigger past abuse

      Barbara Sparacino, MD | Conditions
    • Ambiguous billing rules threaten every doctor in practice [PODCAST]

      The Podcast by KevinMD | Podcast

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 5 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Missed diagnosis visceral leishmaniasis: a tragedy of note bloat

      Arthur Lazarus, MD, MBA | Conditions
    • Sabbaticals provide a critical lifeline for sustainable medical careers [PODCAST]

      The Podcast by KevinMD | Podcast
    • Menstrual health in medicine: Addressing the gender gap in care

      Cynthia Kumaran | Conditions
    • Antimicrobial resistance causes: Why social factors matter more than drugs

      Maureen Oluwaseun Adeboye | Conditions
    • Executive order on homelessness: Why forced treatment fails

      Gary McMurtrie | Policy
    • Early screening saves limbs from silent vascular disease [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • Missed diagnosis visceral leishmaniasis: a tragedy of note bloat

      Arthur Lazarus, MD, MBA | Conditions
    • Alex Pretti: a physician’s open letter defending his legacy

      Mousson Berrouet, DO | Physician
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
    • AI-enabled clinical data abstraction: a nurse’s perspective

      Pamela Ashenfelter, RN | Tech
  • Recent Posts

    • Early screening saves limbs from silent vascular disease [PODCAST]

      The Podcast by KevinMD | Podcast
    • The “ethical canary”: How moral injury signals systemic failure

      Courtney Markham-Abedi, MD | Conditions
    • Beyond Flexner: Why we must rethink medical training reform

      Ravi Agarwala, MD | Education
    • Rural emergency medicine in New Mexico: a physician’s firsthand account

      Sarah Bridge, MD | Physician
    • Trauma reactivation: Why news headlines trigger past abuse

      Barbara Sparacino, MD | Conditions
    • Ambiguous billing rules threaten every doctor in practice [PODCAST]

      The Podcast by KevinMD | Podcast

MedPage Today Professional

An Everyday Health Property Medpage Today

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

When are doctors truly accountable to their patients?
5 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...