Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

Shared exasperation is cathartic

Alan Rockoff, MD
Physician
May 30, 2014
Share
Tweet
Share

Fifteen years ago I got an unexpected invitation to write a column for a dermatology newspaper aimed at practicing clinicians. Because dermatology is a concrete field that lends itself to punning, I called the column “Under My Skin.”

Writing it monthly since then has given me a chance to take a humorous and sometimes cathartic look at the joys and woes of practice. It’s fun to do, and gratifying to hear from colleagues around the country who turn out to have patients and experiences like mine. Best of all, I never run out of material. For instance:

  • The man who wanted two moles removed because his children hated them and called the moles “Eugene” — both of them.
  • The automobile salesman who asked me to sign a purchase agreement with a pen stamped by a pharmaceutical firm that makes a vaccine against venereal warts.
  • The woman who brought a list of twelve skin questions she’s been saving up for years, including where she was when the problem began and what she was wearing when she noticed it.

Then of course there are administrative matters that make modern practice so interesting:

  • Drug reps pitching moisturizers of such variety that I couldn’t keep them all straight even if I wanted to (with additives like ceramides, aloe, oatmeal, and green tea).
  • Sample cabinets that now overflow with discount coupons, each with its own terms, 1-800 number or website, and geographic restrictions.
  • Electronic medical records that require dermatologists to document and report items unrelated to our practice, like smoking habits and body mass index.
  • The impending roll-out of ICD-10, which will expand our diagnostic horizons to include new categories of illness like “Toxic effect of venom of Gila monster, intentional” (T63.122) and “Crushed between canoe or kayak and other watercraft or other object due to collision” (V91.15).

Sometimes I indulge myself by waxing nostalgic in the column about the days when I had a satellite office above my garage at home. I checked patients in myself, collected $3 co-payments, and carried the paperwork back to the office.

This seems comical in light of current requirements for check-in, which require a phalanx of clerks to check insurance eligibility on-line, scan documents, and hand out reams of consent and non-disclosure forms for patients to fill out. Once the patients run that gauntlet and actually get into the exam room, taking care of their medical issues is a breeze.

Dealing with quirky people and meddlesome bureaucrats is part of clinical life. Learning that colleagues share your experiences makes getting on with things easier.

It’s nice, for instance, to have my column’s editor forward the occasional note from a dermatologist in some far-flung corner of the U.S., telling me that his or her patients behave just as mine do.

“I think your patient came down here to see me too,” wrote one from rural Georgia. “My patients don’t show up either,” wrote another from Buffalo, “and they don’t get it when we say that’s a problem.”

Shared exasperation is cathartic. Now to monetize it …

Alan Rockoff is a dermatologist.  This article originally appeared in What Works For Me, a joint project by the Massachusetts Medical Society and the Institute of Lifestyle Medicine.

Prev

Physicians are noncompliant too

May 30, 2014 Kevin 18
…
Next

Reducing the stress of teaching surgical residents

May 30, 2014 Kevin 0
…

Tagged as: Dermatology

Post navigation

< Previous Post
Physicians are noncompliant too
Next Post >
Reducing the stress of teaching surgical residents

ADVERTISEMENT

More in Physician

  • Rethinking opioid prescribing policies

    Kayvan Haddadan, MD
  • A lesson in empathy from a young patient

    Dr. Arshad Ashraf
  • How online physician reviews impact your medical career

    Timothy Lesaca, MD
  • Why midlife men feel unanchored and exhausted

    Kenneth Ro, MD
  • How medicine reflects women’s silence

    Priya Panneerselvam, DO
  • Language doulas bridge care gaps

    Deepak Gupta, MD, Kaya Chakrabortty, and Yara Ismaeil
  • Most Popular

  • Past Week

    • The Silicon Valley primary care doctor shortage

      George F. Smith, MD | Physician
    • A lesson in empathy from a young patient

      Dr. Arshad Ashraf | Physician
    • Infertility public health: the WHO’s new global guideline

      Oluyemisi Famuyiwa, MD | Conditions
    • How immigrant physicians solved a U.S. crisis

      Eram Alam, PhD | Conditions
    • Transforming patient fear into understanding through clear communication [PODCAST]

      The Podcast by KevinMD | Podcast
    • How relationships predict physician burnout risk

      Tomi Mitchell, MD | Physician
  • Past 6 Months

    • Why you should get your Lp(a) tested

      Monzur Morshed, MD and Kaysan Morshed | Conditions
    • Rebuilding the backbone of health care [PODCAST]

      The Podcast by KevinMD | Podcast
    • Direct primary care in low-income markets

      Dana Y. Lujan, MBA | Policy
    • The flaw in the ACA’s physician ownership ban

      Luis Tumialán, MD | Policy
    • Systematic neglect of mental health

      Ronke Lawal | Tech
    • Stop doing peer reviews for free

      Vijay Rajput, MD | Education
  • Recent Posts

    • Infertility public health: the WHO’s new global guideline

      Oluyemisi Famuyiwa, MD | Conditions
    • Imposter syndrome: a poem of self-talk

      Mary Remón, LCPC | Conditions
    • Modified DSM-5 opioid use disorder criteria for pain patients

      Richard A. Lawhern, PhD | Conditions
    • Rethinking opioid prescribing policies

      Kayvan Haddadan, MD | Physician
    • Understanding the deadly gaps in pediatric dental safety [PODCAST]

      The Podcast by KevinMD | Podcast
    • A lesson in empathy from a young patient

      Dr. Arshad Ashraf | Physician

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

Leave a Comment

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • The Silicon Valley primary care doctor shortage

      George F. Smith, MD | Physician
    • A lesson in empathy from a young patient

      Dr. Arshad Ashraf | Physician
    • Infertility public health: the WHO’s new global guideline

      Oluyemisi Famuyiwa, MD | Conditions
    • How immigrant physicians solved a U.S. crisis

      Eram Alam, PhD | Conditions
    • Transforming patient fear into understanding through clear communication [PODCAST]

      The Podcast by KevinMD | Podcast
    • How relationships predict physician burnout risk

      Tomi Mitchell, MD | Physician
  • Past 6 Months

    • Why you should get your Lp(a) tested

      Monzur Morshed, MD and Kaysan Morshed | Conditions
    • Rebuilding the backbone of health care [PODCAST]

      The Podcast by KevinMD | Podcast
    • Direct primary care in low-income markets

      Dana Y. Lujan, MBA | Policy
    • The flaw in the ACA’s physician ownership ban

      Luis Tumialán, MD | Policy
    • Systematic neglect of mental health

      Ronke Lawal | Tech
    • Stop doing peer reviews for free

      Vijay Rajput, MD | Education
  • Recent Posts

    • Infertility public health: the WHO’s new global guideline

      Oluyemisi Famuyiwa, MD | Conditions
    • Imposter syndrome: a poem of self-talk

      Mary Remón, LCPC | Conditions
    • Modified DSM-5 opioid use disorder criteria for pain patients

      Richard A. Lawhern, PhD | Conditions
    • Rethinking opioid prescribing policies

      Kayvan Haddadan, MD | Physician
    • Understanding the deadly gaps in pediatric dental safety [PODCAST]

      The Podcast by KevinMD | Podcast
    • A lesson in empathy from a young patient

      Dr. Arshad Ashraf | Physician

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Leave a Comment

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...