Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

Replacing doctors with technology: Don’t knock on my door yet.

Jordan Grumet, MD
Physician
July 27, 2014
Share
Tweet
Share

The house was getting cold.  My wife and kids snuggled in their blankets as I crept out of bed and checked the thermostat.  The subzero winter air howled as a blustery morning took shape outside our windows.   I looked at the digital display with disbelief and manually tapped the screen with my finger, hoping that the jarring motion would loosen the exact faulty screw leading to our frigid state.  No luck.  The thermostat was working just fine.  The problem was much more sinister.  I covered myself with a blanket and ran to the basement.   I paused for a full minute to listen.  Not a peep.  The furnace was absolutely silent.

A few hours and a hefty credit card charge later, a workman strolled into our house.  His bag overflowed with a  gaggle of steel and electronic tools salivating at a chance to sink their jaws into our machinery.  After much tinkering, adjusting electrodes, and forehead scratching, a pronouncement was made.  A few pieces of equipment were procured from the van and adjustments were made.  To our relief, the sweet hum of air passing through vents once again filled our house.  We  sat underneath the counter top, and bathed in the heated air rising from the bowels of the house.

Until, of course, an hour later when a loud clanking sound announced the end of our geyser of contentment.  The temperature plummeted.  Phone calls were made.  And the process started all over again.  Two weeks, various repairmen, and multiple diagnostic tests later, we were no closer to an answer.  The heater would spit and sputter, work for a few hours, and then shut down ominously.

Finally, one of the workers noticed that our air intake valve was pointed in the exact same direction as the exhaust.  Hot air was leaving the exhaust, entering the intake valve, and overheating the system.  It took him seconds to adjust.  The problem never reoccurred.

Years later, as I ponder this cold episode in my family’s life, I am flabbergasted that a supercomputer didn’t exist that could have been hooked up to our furnace and immediately diagnosed the problem.  It appears that heater repairmen are unlikely to be put out of business by the vast expertise of technology.  And they are not alone.

As of this time, no one has created the technology to replace lawyers, accountants, or airline pilots yet either. Sure there is QuickBooks, autopilot, and LegalZoom.  But when push comes to shove, the technology to overthrow these fleshy human beings is just not agile or savvy enough.

Yet time and again, technophiles dream of a world in which Dr. Watson or Dr. Google takes the place of our stethoscoped brethren.  They say that instead of diagnosticians, physicians will be trained to be experts in empathy.  They will be culled from film schools, and broad liberal arts educations.  They will recite poetry instead of treatment plans.

I can’t help but think that maybe these oracles, these technologists, need to refocus.  Shouldn’t we concentrate on logical systems with finite variables to practice on first?

Figure out how to replace auto mechanics and appliance repairmen.  Then maybe, maybe you should knock on my door.

Jordan Grumet is an internal medicine physician and founder, CrisisMD.  He blogs at In My Humble Opinion.

Prev

In medicine, the patient is not always right

July 27, 2014 Kevin 88
…
Next

Contrave: A promising new approach in the fight against obesity?

July 27, 2014 Kevin 27
…

Tagged as: Primary Care

Post navigation

< Previous Post
In medicine, the patient is not always right
Next Post >
Contrave: A promising new approach in the fight against obesity?

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

More by Jordan Grumet, MD

  • The man who changed the world with baseball cards

    Jordan Grumet, MD
  • A hospice doctor’s advice on getting your finances in order

    Jordan Grumet, MD
  • A story of persistence in the face of death

    Jordan Grumet, MD

More in Physician

  • Gaslighting and professional licensing: a call for reform

    Donald J. Murphy, MD
  • When service doesn’t mean another certification

    Maureen Gibbons, MD
  • Why so many physicians struggle to feel proud—even when they should

    Jessie Mahoney, MD
  • If I had to choose: Choosing the patient over the protocol

    Patrick Hudson, MD
  • How a TV drama exposed the hidden grief of doctors

    Lauren Weintraub, MD
  • Why adults need to rediscover the power of play

    Anthony Fleg, MD
  • Most Popular

  • Past Week

    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Navigating fair market value as an independent or locum tenens physician [PODCAST]

      The Podcast by KevinMD | Podcast
    • When errors of nature are treated as medical negligence

      Howard Smith, MD | Physician
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Navigating fair market value as an independent or locum tenens physician [PODCAST]

      The Podcast by KevinMD | Podcast
    • Gaslighting and professional licensing: a call for reform

      Donald J. Murphy, MD | Physician
    • How self-improving AI systems are redefining intelligence and what it means for health care

      Harvey Castro, MD, MBA | Tech
    • How blockchain could rescue nursing home patients from deadly miscommunication

      Adwait Chafale | Tech
    • When service doesn’t mean another certification

      Maureen Gibbons, MD | Physician
    • Financing cancer or fighting it: the real cost of tobacco

      Dr. Bhavin P. Vadodariya | Conditions

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 1 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Navigating fair market value as an independent or locum tenens physician [PODCAST]

      The Podcast by KevinMD | Podcast
    • When errors of nature are treated as medical negligence

      Howard Smith, MD | Physician
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Navigating fair market value as an independent or locum tenens physician [PODCAST]

      The Podcast by KevinMD | Podcast
    • Gaslighting and professional licensing: a call for reform

      Donald J. Murphy, MD | Physician
    • How self-improving AI systems are redefining intelligence and what it means for health care

      Harvey Castro, MD, MBA | Tech
    • How blockchain could rescue nursing home patients from deadly miscommunication

      Adwait Chafale | Tech
    • When service doesn’t mean another certification

      Maureen Gibbons, MD | Physician
    • Financing cancer or fighting it: the real cost of tobacco

      Dr. Bhavin P. Vadodariya | Conditions

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Replacing doctors with technology: Don’t knock on my door yet.
1 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...