Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

A failure in transition of care

Hans Duvefelt, MD
Physician
August 28, 2016
Share
Tweet
Share

Alvion Barr had a four-month delay in his diagnosis.

He is technically a patient of my colleague. But he had drifted between two of our regular doctors and a locum tenens physician we hired to work during March, when both other doctors were on vacation.

I saw him late Thursday afternoon for a rash, but he also asked what he could do about his heartburn.

“Tell me more about your heartburn,” I said.

What followed was a near classic description of angina pectoris. He had been getting progressively more short of breath with exertion since Christmas, and if he didn’t slow down when he started to get winded, he would get a dull pain in the middle of his chest that gradually spread to his jaw.

Alvion’s problem list read like a who’s who of vascular diseases and interventions: coronary artery disease with a prior bypass operation and two stents a couple of years later, surgical repair of an abdominal aortic aneurysm, bilateral carotid bruits and mild intermittent claudication. He is also a diabetic and he quit smoking only two years ago.

“I have an appointment with the lung doctor next week to go over all the testing he just put me through,” Alvion said.

I checked his peak flow. It was 550, same as mine.

“When was your last stress test,” I asked him.

It became evident that he wasn’t the best historian.

“Just a month or two ago, and it was OK.”

“Do you remember who ordered it?”

“Dr. McDonald, I think.”

ADVERTISEMENT

Our EMR had no stress test result, not even an order for a stress test.

Health InfoNet, the statewide Internet repository of test results and hospital records, did have a nuclear stress test report from March 21 of this year, done at Cityside Hospital.

My eyes scanned their way down the report, and as I read the conclusion, I could feel the hair on the back of my neck rising:

“Large, reversible anterolateral defect …”

“March 21,” I said out loud as I scanned the Health InfoNet site. “Here it is: hospital discharge, March 21.″ We did have that document in our own record also. I continued reading out loud: “Final diagnosis: non-cardiac chest pain.”

Alvion’s troponins had been negative, and the EKG portion of his stress test had been normal. There was no report from the nuclear images, but there was a comment, indicating that the images were of poor technical quality and that a final report would not be forthcoming for that reason.

He was prescribed pantoprazole for acid reflux, and here he was in my office after five o’clock on a Thursday afternoon four months later with classic, frequent although not crescendo angina and a highly abnormal stress test.

He had had a hospital follow up with the locum tenens doctor, a transition of care visit as we now call them. We have created a template to meet the Medicare criteria for the new transition of care codes 99495 and 99496. One of the items is “pending results at discharge.” In Alvion’s case, the word after the colon was “none.”

I started Alvion on isosorbide mononitrate, a long-acting nitroglycerin. He was already on a beta blocker, a statin, and a blood thinner. I made sure he had more sublingual nitroglycerin and told him not to push himself and to call 911 if he had chest pain that didn’t go away after two nitroglycerins.

The next morning I called the cardiology office and happened to get to talk to the doctor who had read the nuclear images after the patient had already left the hospital. He took no responsibility for the confusion. All he had to say was “I thought the hospitalist would contact the patient in a case like this.”

“If he was on duty when the report came in,” I thought, adding to myself, “and if he read through the whole thing, since you had already told him it was uninterpretable.”

“A Country Doctor” is a family physician who blogs at A Country Doctor Writes:.

Image credit: Shutterstock.com

Prev

How words create bridges to a therapeutic relationship

August 28, 2016 Kevin 0
…
Next

Physicians will rise to take back the bedside

August 28, 2016 Kevin 6
…

Tagged as: Cardiology

Post navigation

< Previous Post
How words create bridges to a therapeutic relationship
Next Post >
Physicians will rise to take back the bedside

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

More by Hans Duvefelt, MD

  • The art of asking where it hurts

    Hans Duvefelt, MD
  • Thinking like a plumber when adjusting medications

    Hans Duvefelt, MD
  • The American food conspiracy

    Hans Duvefelt, MD

Related Posts

  • Why health care replaced physician care

    Michael Weiss, MD
  • Co-production of care: A different kind of health care than we’re used to

    Sylvester Jones and Laura C. Leviton, PhD
  • How social media can help or hurt your health care career

    Health eCareers
  • More physician responsibility for patient care

    Michael R. McGuire
  • Health care needs more physician CEOs

    Alexi Nazem, MD
  • Denying payment for emergency care: a physician defends insurers

    Michael Kirsch, MD

More in Physician

  • Why so many physicians struggle to feel proud—even when they should

    Jessie Mahoney, MD
  • If I had to choose: Choosing the patient over the protocol

    Patrick Hudson, MD
  • How a TV drama exposed the hidden grief of doctors

    Lauren Weintraub, MD
  • Why adults need to rediscover the power of play

    Anthony Fleg, MD
  • Physician patriots: the forgotten founders who lit the torch of liberty

    Muhamad Aly Rifai, MD
  • The child within: a grown woman’s quiet grief

    Dr. Damane Zehra
  • Most Popular

  • Past Week

    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Closing the gap in respiratory care: How robotics can expand access in underserved communities

      Evgeny Ignatov, MD, RRT | Tech
    • Reclaiming trust in online health advice [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Why so many physicians struggle to feel proud—even when they should

      Jessie Mahoney, MD | Physician
    • If I had to choose: Choosing the patient over the protocol

      Patrick Hudson, MD | Physician
    • How a TV drama exposed the hidden grief of doctors

      Lauren Weintraub, MD | Physician
    • Why adults need to rediscover the power of play

      Anthony Fleg, MD | Physician
    • How collaboration across medical disciplines and patient advocacy cured a rare disease [PODCAST]

      The Podcast by KevinMD | Podcast

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 4 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Closing the gap in respiratory care: How robotics can expand access in underserved communities

      Evgeny Ignatov, MD, RRT | Tech
    • Reclaiming trust in online health advice [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Why so many physicians struggle to feel proud—even when they should

      Jessie Mahoney, MD | Physician
    • If I had to choose: Choosing the patient over the protocol

      Patrick Hudson, MD | Physician
    • How a TV drama exposed the hidden grief of doctors

      Lauren Weintraub, MD | Physician
    • Why adults need to rediscover the power of play

      Anthony Fleg, MD | Physician
    • How collaboration across medical disciplines and patient advocacy cured a rare disease [PODCAST]

      The Podcast by KevinMD | Podcast

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

A failure in transition of care
4 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...