Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

The story of how a stranger helped a physician

Caroline Wellbery, MD
Physician
November 20, 2016
Share
Tweet
Share

In the middle of a five-way thoroughfare intersection, with the early-morning sun’s glare on my windshield, I hit the curb of the median and blew out my left front tire. Amid stopped traffic, I ran to collect my escaped hubcap, whose silver eye stared helplessly from among the automotive debris of previous accidents.

A policeman blocked the lanes until I could pilot my car into the gas station on the other side of the street. The attendant perched behind the bulletproof window told me that his mechanics wouldn’t be in until 9:00 am. I called the clinic to say I’d be late to work, but no one picked up the phone.

I’m a family doctor at Georgetown University Medical Center in Washington, D.C. On Thursday mornings, I see patients at an office in a strip mall. We serve the local African-American community as well as many un- and underinsured patients. I’m attuned to myriad forms of psychic and bodily maladies. None of this changes the fact that I’m from a different world than that of my patients. Unlike the vast majority of the people I care for, I’m a white woman with a good salary, an elite education and every imaginable comfort of home.

I checked my watch. No way could I sit around until the mechanics came, so I pulled out the spare and got to work on my tire. Apparently, jacks aren’t what they used to be: This one definitely put the “toy” in Toyota. How was I supposed to raise my one-and-a-half-ton car by attaching this confidence-puncturing, hooked metal handle to an eight-inch jack?

Just then a brown-skinned stranger stepped out of the convenience store, talking business on a cell phone jammed between shoulder and ear as he tapped out a fresh cigarette from the pack he’d just bought.

“Can you help me set up my jack?” I begged him.

He didn’t miss a beat. “Sure thing.”

He rested his phone on my car’s hood and told me to put on the emergency brake — I’d forgotten to do that. And, he pointed out, I’d placed the jack upside-down. He got to work.

“Name’s Jamal,” he said, unbolting the tire lugs. I introduced myself too.

Painfully, he cranked up the car with the flimsy rod. “I got a bad shoulder,” he apologized. I offered to try, but he waved me off.

“I got it, I got it,” he kept saying, stopping every now and then to answer his phone, letting whoever was calling know he was “on my way.”

Twenty minutes later, he’d mounted the new tire. “Now, that spare will get you to work and back. In fact, you can drive on it quite a while, just don’t go over fifty-five.”

I rummaged in my pack and found thirty-two dollars in cash.

ADVERTISEMENT

“I’d like to give you this — I’m sorry, it’s all I have,” I said.

He stepped back. He was bone-thin, with a grizzled jaw, rheumy eyes and haywire teeth.

“I didn’t do it for money,” he said.

“Please take it,” I insisted. “I’d give you more if I had it.”

I could see in him a flicker of something, igniting in me a feeling of common humanity that no mirror can capture.

“You got money?” he asked. “Because if you don’t got money, I won’t take it.”

“I’ve got money.” We looked each other in the eye. Suddenly I said: “I won’t ever forget you.”

We both stood, slightly stunned, searching for small talk. After a moment, Jamal blurted out: “You live around here?”

I hesitated. Should I tell him I came from a neighborhood of mansions and privilege? I didn’t want to admit this.

“I live on the other side of town,” I offered. In that part of town, a decade or so ago, I’d had to change a flat on one of the well-manicured residential streets. Car after car had whizzed by — and the man on whose door I knocked said that he couldn’t help me because he didn’t want to risk throwing out his back.

Then I gestured in the other direction, toward the shabby road with its potholes and fallen telephone wires.

“But I work over there,” I said, as though my job at the clinic made up for our differences. I wanted to hold on to this moment of unexpected, overwhelming tenderness, in which our racial and economic divisions seemed momentarily to dissolve.

“Well, then, like I said — you can drive on that tire a long time. Just don’t go over fifty-five.”

We shook hands. Jamal headed to his beat-up U-Haul, and I got into my Prius.

When I arrived at the clinic, one half-hour late, all of the examining rooms were occupied by waiting patients. I readied myself to hear each person out, as I always do. But on this day I would also, one patient at a time, think hard about what it might mean to pay forward my debt to Jamal.

Pulse logo 180 x 150Caroline Wellbery is a family physician. This piece was originally published in Pulse — voices from the heart of medicine. 

Image credit: Shutterstock.com

Prev

It's time to phase out the word "psychosomatic"

November 20, 2016 Kevin 4
…
Next

Patients without partners, and the doctors who stereotype us

November 21, 2016 Kevin 1
…

Tagged as: Primary Care

Post navigation

< Previous Post
It's time to phase out the word "psychosomatic"
Next Post >
Patients without partners, and the doctors who stereotype us

ADVERTISEMENT

Related Posts

  • A physician’s addiction to social media

    Amanda Xi, MD
  • The story of how this physician started her blog

    Sasha K. Shillcutt, MD
  • Why everyone needs a six-word story

    Alexie Puran, MD
  • How a physician keynote can highlight your conference

    Kevin Pho, MD
  • Chasing numbers contributes to physician burnout

    DrizzleMD
  • The black physician’s burden

    Naomi Tweyo Nkinsi

More in Physician

  • Why the heart of medicine is more than science

    Ryan Nadelson, MD
  • How Ukrainian doctors kept diabetes care alive during the war

    Dr. Daryna Bahriy
  • How women physicians can go from burnout to thriving

    Diane W. Shannon, MD, MPH
  • Why more doctors are choosing direct care over traditional health care

    Grace Torres-Hodges, DPM, MBA
  • How to handle chronically late patients in your medical practice

    Neil Baum, MD
  • How early meetings and after-hours events penalize physician-mothers

    Samira Jeimy, MD, PhD and Menaka Pai, MD
  • Most Popular

  • Past Week

    • Forced voicemail and diagnosis codes are endangering patient access to medications

      Arthur Lazarus, MD, MBA | Meds
    • How President Biden’s cognitive health shapes political and legal trust

      Muhamad Aly Rifai, MD | Conditions
    • The One Big Beautiful Bill and the fragile heart of rural health care

      Holland Haynie, MD | Policy
    • America’s ER crisis: Why the system is collapsing from within

      Kristen Cline, BSN, RN | Conditions
    • Why timing, not surgery, determines patient survival

      Michael Karch, MD | Conditions
    • How early meetings and after-hours events penalize physician-mothers

      Samira Jeimy, MD, PhD and Menaka Pai, MD | Physician
  • Past 6 Months

    • Forced voicemail and diagnosis codes are endangering patient access to medications

      Arthur Lazarus, MD, MBA | Meds
    • How President Biden’s cognitive health shapes political and legal trust

      Muhamad Aly Rifai, MD | Conditions
    • Why are medical students turning away from primary care? [PODCAST]

      The Podcast by KevinMD | Podcast
    • The One Big Beautiful Bill and the fragile heart of rural health care

      Holland Haynie, MD | Policy
    • Why “do no harm” might be harming modern medicine

      Sabooh S. Mubbashar, MD | Physician
    • Here’s what providers really need in a modern EHR

      Laura Kohlhagen, MD, MBA | Tech
  • Recent Posts

    • Why the heart of medicine is more than science

      Ryan Nadelson, MD | Physician
    • How Ukrainian doctors kept diabetes care alive during the war

      Dr. Daryna Bahriy | Physician
    • Why Grok 4 could be the next leap for HIPAA-compliant clinical AI

      Harvey Castro, MD, MBA | Tech
    • How women physicians can go from burnout to thriving

      Diane W. Shannon, MD, MPH | Physician
    • What a childhood stroke taught me about the future of neurosurgery and the promise of vagus nerve stimulation

      William J. Bannon IV | Conditions
    • Beyond burnout: Understanding the triangle of exhaustion [PODCAST]

      The Podcast by KevinMD | Podcast

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 1 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Forced voicemail and diagnosis codes are endangering patient access to medications

      Arthur Lazarus, MD, MBA | Meds
    • How President Biden’s cognitive health shapes political and legal trust

      Muhamad Aly Rifai, MD | Conditions
    • The One Big Beautiful Bill and the fragile heart of rural health care

      Holland Haynie, MD | Policy
    • America’s ER crisis: Why the system is collapsing from within

      Kristen Cline, BSN, RN | Conditions
    • Why timing, not surgery, determines patient survival

      Michael Karch, MD | Conditions
    • How early meetings and after-hours events penalize physician-mothers

      Samira Jeimy, MD, PhD and Menaka Pai, MD | Physician
  • Past 6 Months

    • Forced voicemail and diagnosis codes are endangering patient access to medications

      Arthur Lazarus, MD, MBA | Meds
    • How President Biden’s cognitive health shapes political and legal trust

      Muhamad Aly Rifai, MD | Conditions
    • Why are medical students turning away from primary care? [PODCAST]

      The Podcast by KevinMD | Podcast
    • The One Big Beautiful Bill and the fragile heart of rural health care

      Holland Haynie, MD | Policy
    • Why “do no harm” might be harming modern medicine

      Sabooh S. Mubbashar, MD | Physician
    • Here’s what providers really need in a modern EHR

      Laura Kohlhagen, MD, MBA | Tech
  • Recent Posts

    • Why the heart of medicine is more than science

      Ryan Nadelson, MD | Physician
    • How Ukrainian doctors kept diabetes care alive during the war

      Dr. Daryna Bahriy | Physician
    • Why Grok 4 could be the next leap for HIPAA-compliant clinical AI

      Harvey Castro, MD, MBA | Tech
    • How women physicians can go from burnout to thriving

      Diane W. Shannon, MD, MPH | Physician
    • What a childhood stroke taught me about the future of neurosurgery and the promise of vagus nerve stimulation

      William J. Bannon IV | Conditions
    • Beyond burnout: Understanding the triangle of exhaustion [PODCAST]

      The Podcast by KevinMD | Podcast

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

The story of how a stranger helped a physician
1 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...