Skip to content
  • About
  • Contact
  • Contribute
  • What Physicians Say
  • My Book
  • Careers
  • Podcast
  • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
  • About Kevin Pho, MD, Founder of KevinMD
  • Aging and dementia: what physicians say, in their own words
  • Artificial intelligence: what physicians say, in their own words
  • Be heard on social media’s leading physician voice
  • Cancer: what physicians say, in their own words
  • Children’s health: what pediatricians say, in their own words
  • Contact Kevin
  • COVID-19: what physicians wrote as it happened
  • Custom enhanced author page pricing
  • Diabetes and obesity: what physicians say, in their own words
  • Direct primary care: what physicians say, in their own words
  • DMCA Policy
  • End of life: what physicians say, in their own words
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • GLP-1 drugs: what physicians say about Ozempic and its successors, in their own words
  • Heart disease: what physicians say, in their own words
  • Immigration and medicine: what physicians say about immigrant doctors and immigrant patients, in their own words
  • KevinMD influencer opportunities
  • Medical errors: what physicians say, in their own words
  • Medical ethics: what physicians say, in their own words
  • Medical malpractice: what physicians say, in their own words
  • Medical school: what students and physicians say, in their own words
  • Mental health: what psychiatrists and physicians say, in their own words
  • Nursing: what nurses and physicians say, in their own words
  • Opinion and commentary by KevinMD
  • Opioids: what physicians and pain patients say, in their own words
  • Physician burnout speakers to keynote your conference
  • Physician burnout: what physicians say, in their own words
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician personal finance: what physicians say about their own money, in their own words
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Physician suicide: what physicians say, in their own words
  • Physicians and administrators: what physicians say about who runs medicine, in their own words
  • Primary care physician in Nashua, NH | Kevin Pho, MD
  • Primary care: what physicians say, in their own words
  • Prior authorization: what physicians say, in their own words
  • Privacy Policy
  • Private equity and corporate medicine: what physicians say, in their own words
  • Race and medicine: what physicians say, in their own words
  • Recommended services by KevinMD
  • Residency: what residents and attendings say, in their own words
  • Scope of practice: what physicians, nurse practitioners, and PAs say, in their own words
  • Subscribe to the KevinMD enhanced author page
  • Subscribe to the newsletter
  • Surgeons and surgery: what surgeons say, in their own words
  • Take-home messages: what physicians say when asked to leave one
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The electronic health record: what physicians say, in their own words
  • Vaccines: what physicians say, in their own words
  • Violence against health care workers: what physicians and nurses say, in their own words
  • What physicians say: the KevinMD records
  • Women in medicine: what women physicians say, in their own words
  • Women’s health: what physicians say, in their own words

This story of 5 doctors is being seen around the country

Jordan Grumet, MD
Physician
June 11, 2017
Share
Tweet
Share

Many years ago, three doctors formed an internal medicine practice and were proud of the thousands of patients they accumulated.

They were fine physicians and very dedicated to the masses who walked through their clinic doors.  They saw patients in the office, rounded at two hospitals, and visited a number of nursing homes.  This was truly a full-service practice.

Around 2005, Dr. A was starting to fatigue.  He was well into his sixties and did not like the direction medicine was going.  The hours were too strenuous, the documentation requirements were getting increasingly complicated, and he saw the writing on the wall.  Regulation was coming, and the results would be devastating.  So he decided to retire.

Luckily, Dr. A’s patients (around 5,000 at the time) could be seen by the two younger physicians in the practice (Dr. B and Dr. C) after he left.  They both, by now, had thousands of patients of their own, but were happy for the extra work.  A final retirement date was set, and Dr. A officially left the practice in 2006.

Unfortunately, without Dr. A’s influence, Dr. B and Dr. C had a series of disagreements and decided to break off the relationship.  Half the practices ten thousand patients stayed with Dr. B, while the other half moved locations to join with Dr. C.

Dr. B needed extra help handling all those patients and hired Dr. D.  Dr. C needed extra help handling all those patients and in 2007 hired Dr. E.  Both practices thrived.  Their client rosters swelled even as they faced the continuing assault of governmental regulation.  Thousands of dollars were spent acquiring and utilizing electronic medical records.  Countless hours were wasted filling out forms and on administrative phone calls.

Around 2013 Dr. E realized that he was spending more and more time on paperwork, and less and less time on patient care.  His patients were upset, his personal life was suffering, and most importantly, he was no longer proud of the quality of medicine he was practicing.

So in 2013, Dr. E made a momentous decision.  He left his 2,500 patient practice and started a home-based concierge model consisting of only 100 of his former patients.  The rest stayed with Dr. C.  Dr. E also continued to do nursing home work taking care of other physicians patients, as well as started an administrative role with a local hospice.  And he thrived.

Dr. C continued to manage his own patients as well as all those extra that were no longer under Dr. E. But by 2015 he was having trouble maintaining a reasonable lifestyle, and his economic fortunes had worsened.  Feeling forced, Dr. C  also converted his practice to a concierge model and his patient panel shrunk from over 5000 to less than 500.   And he thrived.

Now we must not forget Dr. B and D. They made a successful run at private practice and hired various other physicians and nurse practitioners over the years.  The ranks of their patient population swelled.  By 2015, however, they began to feel the futility of the current medical system.  Thus Dr. B and Dr. D also eventually went concierge, and limited their practices to 500 patients each. And they thrived.

So if we do the math:

Dr. A had 5,000 patients and retired.  He no longer is involved with patient care.

Dr. B moved to a concierge practice and narrowed his patient population from 5,000 to 500.

Dr. C moved to a concierge practice and narrowed his patient population from 5,000 to 500.

ADVERTISEMENT

Dr. D moved to a concierge practice and narrowed his patient population from 2,500 to 500.

Dr. E moved to a home-based concierge practice and narrowed his patient population from 2,500 to 100.

Now before you get in a huff, of course, there is some overlap here.

Most of the abandoned patients joined the prominent medical group in the area and still have doctors, though often have to wait months for simple appointments.  Many of them barely know their physicians and are seen by nurse practitioners.  None of them have the benefit of having their own doctors in the hospital or nursing home.

You might think I am being hyperbolic.

You might think this story is an exaggeration or fairy tale.

But I’m here to tell you it’s not.  I know.

Because I am Dr. E.

Jordan Grumet is an internal medicine physician who blogs at In My Humble Opinion. Watch his talk at dotMED 2013, Caring 2.0: Social Media and the Rise Of The Empathic Physician. He is the author of Five Moments: Short Works of Fiction and I Am Your Doctor: and This Is My Humble Opinion.

Image credit: Shutterstock.com

Prev

Ibuprofen or acetaminophen: Which is better for treating your child's fever?

June 10, 2017 Kevin 0
…
Next

How a one-time bridging prescription became an every time refill

June 11, 2017 Kevin 3
…

Tagged as: Primary Care

< Previous Post
Ibuprofen or acetaminophen: Which is better for treating your child's fever?
Next Post >
How a one-time bridging prescription became an every time refill

 

ADVERTISEMENT

More by Jordan Grumet, MD

  • Why doctors leave medicine after a malpractice suit

    Jordan Grumet, MD
  • The man who changed the world with baseball cards

    Jordan Grumet, MD
  • A hospice doctor’s advice on getting your finances in order

    Jordan Grumet, MD

Related Posts

  • When doctors are right

    Sophia Zilber
  • The story of how this physician started her blog

    Sasha K. Shillcutt, MD
  • Here’s what Dr. Seuss can teach real doctors about burnout

    Stacey Searson, MD
  • Why everyone needs a six-word story

    Alexie Puran, MD
  • Why do doctors who hate being doctors still practice?

    Kristin Puhl, MD
  • Doctors die. But the good ones leave a legacy.

    Jaime B. Gerber, MD

More in Physician

  • Choosing a limb lengthening surgeon requires accountability

    Hrayr Basmajian, MD
  • How to reassure patients: 5 steps beyond normal tests

    Devina Maya Wadhwa, MD
  • Setting boundaries as a physician doesn’t mean caring less

    Jerina Gani, MD, MPH
  • How emergency medicine decision making works under pressure

    Geoffrey Mount Varner, MD, MPH
  • Why I stay in emergency medicine: a dancer at nearly 100

    Howie Mell, MD, MPH
  • Distrust of science is inviting the Middle Ages back

    Tomi Mitchell, MD
  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • Surgical judgment: the skill no one sees from the gallery

      Mustafa Kemal Çalık, MD | Physician
    • Why haven’t ambient AI scribes boosted productivity?

      Karan Kanwar | Health Technology
    • Physician well-being is not an individual problem

      Heather Buckley | Conditions and Diseases
    • Burnout isn’t only about autonomy, it’s about your bank account [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • Shift work and circadian rhythms shape the 24/7 workplace

      Deepak Gupta, MD | Conditions and Diseases
    • Paid for twice

      Physicians paid for G2211 twice. Most never bill it.

      Michael Duben, MD | Physician Finance
    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Choosing a limb lengthening surgeon requires accountability

      Hrayr Basmajian, MD | Physician
    • Cited but never checked

      Why AI crisis advice may fail families facing psychosis

      Nicole Drapeau Gillen | Health Technology
    • How AI phone systems in health care create barriers

      Thuy D. Bui, MD | Health Technology

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 13 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • Surgical judgment: the skill no one sees from the gallery

      Mustafa Kemal Çalık, MD | Physician
    • Why haven’t ambient AI scribes boosted productivity?

      Karan Kanwar | Health Technology
    • Physician well-being is not an individual problem

      Heather Buckley | Conditions and Diseases
    • Burnout isn’t only about autonomy, it’s about your bank account [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • Shift work and circadian rhythms shape the 24/7 workplace

      Deepak Gupta, MD | Conditions and Diseases
    • Paid for twice

      Physicians paid for G2211 twice. Most never bill it.

      Michael Duben, MD | Physician Finance
    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Choosing a limb lengthening surgeon requires accountability

      Hrayr Basmajian, MD | Physician
    • Cited but never checked

      Why AI crisis advice may fail families facing psychosis

      Nicole Drapeau Gillen | Health Technology
    • How AI phone systems in health care create barriers

      Thuy D. Bui, MD | Health Technology

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use Agreement
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

This story of 5 doctors is being seen around the country
13 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...