Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
KevinMD
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking
  • About KevinMD | Kevin Pho, MD
  • Be heard on social media’s leading physician voice
  • Contact Kevin
  • Discounted enhanced author page
  • DMCA Policy
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • Group vs. individual disability insurance for doctors: pros and cons
  • KevinMD influencer opportunities
  • Opinion and commentary by KevinMD
  • Physician burnout speakers to keynote your conference
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Primary care physician in Nashua, NH | Doctor accepting new patients
  • Privacy Policy
  • Recommended services by KevinMD
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The biggest mistake doctors make when purchasing disability insurance
  • The doctor’s guide to disability insurance: short-term vs. long-term
  • The KevinMD ToolKit
  • Upgrade to the KevinMD enhanced author page
  • Why own-occupation disability insurance is a must for doctors

Quality over quantity in life and care

Jeffrey Cannon
Physician
September 23, 2018
Share
Tweet
Share

The surgical team filed out of the patient’s room. I looked over my shoulder to see a shaken daughter holding the wrinkled hand of her quiet, elderly mother who lay in the bed. I shuddered as I thought of the surgery her body would endure the next day. I knew I needed to return to her room later in the day to find out more about her history. After rounds were over and our cases for the morning were finished, I found my way back. I wanted to know more than a medical history. I felt like I needed to know her as a person.

I reintroduced myself, sat down, and simply asked, “Tell me about you.” She retorted, “Starting where?” with a touch of wit to her tone. I smiled and simply asked, “Where were you born?”

What ensued was like the script of an award-winning movie.

She spoke of her rural Appalachian roots, young love, brutal wars, child rearing, tested faith and growing old. She seemed as if she had been ready to tell her story since the day she came into this world. But this day — the day before major surgery — was closer to the day she would leave this world. As she started her story, all I could see in my mind was her CT scan that I had viewed before coming into her room. I can still see it — a mass in her large intestine with spiky tendrils invading the nearby bladder and abdominal lining. Even as a medical student, I knew this would not end well for her. But as she told me about herself, the CT scan’s image was soon replaced by the beautiful life of the woman in front of me. I sat and listened to every detail of her stories, details that could never be shown with a radiology image. Her daughter sat faithfully by her side, adding details and weaving the story through the generations of their family. Many of the stories had a common theme: faith. Her faith, along with her body, had lasted almost a century.

As her story came close to the present time, she asked if I were going to be a part of her story in the operating room the next day. I told her I would be there. Before I left to see my other patients, she took me by the hand and asked me to pray with her and her daughter. We all joined hands and bowed our heads together. As I finished and headed out the door, I looked back to hear her say, “That was the best part of this whole afternoon.”

The surgery went as expected. The closure went as expected. I waited at the foot of her bed in the recovery unit. When she woke up, she looked around and asked where I was. I stepped to the head of the bed, gently took her hand and told her I’d see her later on when she was back in her hospital room. She nodded at me then nodded back to sleep.

The surgical pathology came back as expected. The team knew what to expect. What we didn’t expect was what the patient would say later when she woke up with a confirmed diagnosis of metastatic cancer. The team came into her room with soft explanations of how bad her cancer was. But she was an otherwise healthy nonagenarian. Chemotherapy, radiation, future surgery — she had options! She took a moment to process all we said.

“Quality over quantity. I want quality of life over quantity of life,” she responded.

I looked into her sunken yet bright eyes and saw she spoke these words from a place of peace. This fragile woman, whose body was invaded by uninvited cancer, chose no further treatment. The team was taken aback but respected her wishes. After we left the room, I told the team how I had listened to the patient and her daughter extensively the day before and how she believed she had lived a full life. She felt that pursuing further cancer treatment would not help her live her final days to the fullest. Armed with this knowledge, the timbre of the conversation was different when we returned to the room. The surgeon’s voice was softer, offering palliative care and assistance with hospice when the time came. We finally saw the patient how she wanted us to see her. The family all smiled with soft eyes as they prepared for the journey back to their home in the Appalachian hills.

I transported the patient down to the main entrance and helped her into her car. She hugged me as tightly as her feeble arms could kissed my cheek, and whispered, “I couldn’t have done this without you,” as a tear fell from both our eyes.

We wouldn’t see each other again in this world, but I see her often in my mind’s eye. And when I think about the time I spent with her, I realize she taught me how to look beyond a patient record, radiology image or pathology report. She taught me to see patients through another set of eyes and hear their heartbeat for what they are truly trying to say.

Just as Henry David Thoreau said: “Could a greater miracle take place than for us to look through each other’s eyes for an instant?” I looked through my patient’s eyes. What I saw was a beautiful life, a loving family, and peace at the end of a road well-traveled. And I am a better human for it.

Jeffrey Cannon is a medical student and can be reached on Twitter @jcannon1993.

ADVERTISEMENT

Image credit: Shutterstock.com

Prev

10 financial tips for physician maternity leave

September 22, 2018 Kevin 2
…
Next

Our health system is a sick system

September 23, 2018 Kevin 13
…

Tagged as: Hospital-Based Medicine, Hospitalist, Oncology/Hematology

< Previous Post
10 financial tips for physician maternity leave
Next Post >
Our health system is a sick system

ADVERTISEMENT

More by Jeffrey Cannon

  • The one job robots can never take away from doctors

    Jeffrey Cannon

Related Posts

  • 3 ways physician-pharma partnerships are improving quality of care

    Jack Pinney, MD
  • Does socialized medical care provide higher quality than private care?

    Peter Ubel, MD
  • When quality measures interfere with good care

    Michael McCutchen, MD, MBA
  • Why health care replaced physician care

    Michael Weiss, MD
  • A real-life example of irrational health care spending

    Taylor J. Christensen, MD
  • Race to the bottom: The myth of low-quality care in America

    Eric W. Toth, DO

More in Physician

  • The cost of clinician absence in the boardroom: a 30-year perspective

    Christopher Mastino, MD
  • My wife wants me to retire

    Sandy Brown, MD
  • 2026 Winter Olympics rumors: the truth about ski jumpers and hyaluronic acid

    Arthur Lazarus, MD, MBA
  • From Williams-Sonoma to medicine: What retail taught me about difficult patients

    Jason Wilt, MD
  • Physician wellness theater: Why pizza parties do not fix burnout

    Patrick Hudson, MD
  • Moral injury in medicine: When silence becomes a survival strategy

    Timothy Lesaca, MD
  • Most Popular

  • Past Week

    • Why Medicare must cover atrial fibrillation screening to prevent strokes

      Radhesh K. Gupta | Conditions
    • Why medical school DEI mission statements matter for future physicians

      Aditi Mahajan, MEd, Laura Malmut, MD, MEd, Jared Stowers, MD, and Khaleel Atkinson | Education
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Teaching joy transforms the future of medical practice [PODCAST]

      The Podcast by KevinMD | Podcast
    • The cost of clinician absence in the boardroom: a 30-year perspective

      Christopher Mastino, MD | Physician
    • AI censorship threatens the lifeline of caregiver support [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • Will AI replace primary care physicians?

      P. Dileep Kumar, MD, MBA | Tech
    • What is the minority tax in medicine?

      Tharini Nagarkar and Maranda C. Ward, EdD, MPH | Education
    • Why the U.S. health care system is failing patients and physicians

      John C. Hagan III, MD | Policy
    • Alex Pretti: a physician’s open letter defending his legacy

      Mousson Berrouet, DO | Physician
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
  • Recent Posts

    • The cost of clinician absence in the boardroom: a 30-year perspective

      Christopher Mastino, MD | Physician
    • My wife wants me to retire

      Sandy Brown, MD | Physician
    • 2026 Winter Olympics rumors: the truth about ski jumpers and hyaluronic acid

      Arthur Lazarus, MD, MBA | Physician
    • Immigration policy and child health: a medical student’s perspective

      Adam Zbib | Policy
    • Peyronie’s disease symptoms: Why men delay seeking help

      Martina Ambardjieva, MD, PhD | Conditions
    • Why medical students need health care economics

      Angela Wei | Education

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 3 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Why Medicare must cover atrial fibrillation screening to prevent strokes

      Radhesh K. Gupta | Conditions
    • Why medical school DEI mission statements matter for future physicians

      Aditi Mahajan, MEd, Laura Malmut, MD, MEd, Jared Stowers, MD, and Khaleel Atkinson | Education
    • The American Board of Internal Medicine maintenance of certification lawsuit: What physicians need to know

      Brian Hudes, MD | Physician
    • Teaching joy transforms the future of medical practice [PODCAST]

      The Podcast by KevinMD | Podcast
    • The cost of clinician absence in the boardroom: a 30-year perspective

      Christopher Mastino, MD | Physician
    • AI censorship threatens the lifeline of caregiver support [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • Will AI replace primary care physicians?

      P. Dileep Kumar, MD, MBA | Tech
    • What is the minority tax in medicine?

      Tharini Nagarkar and Maranda C. Ward, EdD, MPH | Education
    • Why the U.S. health care system is failing patients and physicians

      John C. Hagan III, MD | Policy
    • Alex Pretti: a physician’s open letter defending his legacy

      Mousson Berrouet, DO | Physician
    • Health care as a human right vs. commodity: Resolving the paradox

      Timothy Lesaca, MD | Physician
    • Why voicemail in outpatient care is failing patients and staff

      Dan Ouellet | Tech
  • Recent Posts

    • The cost of clinician absence in the boardroom: a 30-year perspective

      Christopher Mastino, MD | Physician
    • My wife wants me to retire

      Sandy Brown, MD | Physician
    • 2026 Winter Olympics rumors: the truth about ski jumpers and hyaluronic acid

      Arthur Lazarus, MD, MBA | Physician
    • Immigration policy and child health: a medical student’s perspective

      Adam Zbib | Policy
    • Peyronie’s disease symptoms: Why men delay seeking help

      Martina Ambardjieva, MD, PhD | Conditions
    • Why medical students need health care economics

      Angela Wei | Education

MedPage Today Professional

An Everyday Health Property Medpage Today

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Quality over quantity in life and care
3 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...