Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

Has health care lost its humanity?

Linda Girgis, MD
Physician
November 3, 2019
Share
Tweet
Share

As doctors, most of us went into medicine with a true desire to help other people. What was once a noble profession is now being worn down by outside forces trying to control us. Third-party insurance companies are driven by profits, not by optimal care of patients. Politicians are driven by their own political agendas and party alliances without even acknowledging the real problems existing in the health care system.

Most clinicians struggle against these forces to do the best for our patients. But the battle is fierce as we are often hindered in getting patients the diagnostic tests and medications they need. We know this is very frustrating for patients, but imagine if you are the provider and have to fight this same war for hundreds of patients every month. It is very easy, although still very wrong, to understand how we become jaded and submit to being the cog-in-the wheel that so many people are trying to turn us into.

This point was very much driven into me as I sat in the ER with a family member who was in a car accident recently. She was brought in by ambulance on a stretcher but then asked to sit in the waiting room because there were no beds. And then she was asked to wait some more because there were still no beds. She was denied pain medications because they said she needed diagnostic tests first to determine if there was anything seriously wrong with her. And then she was asked to wait some more. After about 90 minutes of sitting in pain and feeling light-headed, the nurse finally popped out and called her name. When I explained she was unable to walk, the nurse replied that her chart stated that she was ambulatory at the scene. When I told her to look at the patient, she finally did and then ran to get the wheelchair because she saw how much pain this patient was in. The remainder of the ER visit passed in extreme technological efficiency, with little empathy given to the patient. It horrified me to realize this is the typical experience of a multitude of patients every day. A little humanity would have been nice.

Over the past month, I saw two breast cancer patients who had to stop their chemopreventative medications because they had a lapse in their insurance coverage. Both women were frightened that cancer would return because they had to pause their treatment. No consideration was given to what might happen to them when their insurance lapsed, due to “paperwork” issues. There was no opportunity to expedite the process of getting the insurance reinstated. They were expected to do without if they couldn’t afford the medications, and everyone knows the cost of most are highly unaffordable these days.

A mother recently started crying in front of me when she learned the insurance company wouldn’t cover any asthma inhalers for her child. These third-party employees didn’t care that the child had a potentially life-threatening illness. The needed medication was not on their formulary, and there was no convincing them otherwise.

Hospitals, insurance companies, pharmaceutical companies, start-ups with cool apps, and many more are all trying to profit off the health care system. They don’t see the suffering of the patients and their loved ones but rather just dollar signs. Doctors can fight for their patients’ medical care, but often, these pleas fall on deaf ears. Has health care lost its humanity? In many cases, yes, as these huge companies push for bigger profits with little thought of patients’ health. Doctors and nurses care, but there is only so much we can do. But, we need to continue advocating for our patients, no matter how futile it may seem. The day we give up and become minions of the system is the day patients lose all hope. We need to stand side-by-side with patients and take back the system and return its humanity.

Linda Girgis is a family physician who blogs at Dr. Linda.

Image credit: Shutterstock.com

Prev

To fight physician burnout, empower nurses

November 3, 2019 Kevin 1
…
Next

Over 2,000 prayers for the dead. This was my hardest.

November 4, 2019 Kevin 0
…

Tagged as: Primary Care, Public Health & Policy

Post navigation

< Previous Post
To fight physician burnout, empower nurses
Next Post >
Over 2,000 prayers for the dead. This was my hardest.

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

More by Linda Girgis, MD

  • Stand up and be heard. But don’t hate your doctor.

    Linda Girgis, MD
  • Why this physician believes in Santa Claus

    Linda Girgis, MD
  • Too few minorities become physicians. Why is that?

    Linda Girgis, MD

Related Posts

  • How social media can help or hurt your health care career

    Health eCareers
  • Turn physicians into powerful health care influencers

    Kevin Pho, MD
  • Why health care replaced physician care

    Michael Weiss, MD
  • A message from a patient to health care workers: Always remember your humanity

    Michele Luckenbaugh
  • Health care is not a service commodity

    Peter Spence, MD, MBA
  • Obstruction of medical justice: How health care fails patients with cancer

    Miriam A. Knoll, MD

More in Physician

  • When errors of nature are treated as medical negligence

    Howard Smith, MD
  • The hidden chains holding doctors back

    Neil Baum, MD
  • 9 proven ways to gain cooperation in health care without commanding

    Patrick Hudson, MD
  • Why physicians deserve more than an oxygen mask

    Jessie Mahoney, MD
  • More than a meeting: Finding education, inspiration, and community in internal medicine [PODCAST]

    American College of Physicians & The Podcast by KevinMD
  • Why recovery after illness demands dignity, not suspicion

    Trisza Leann Ray, DO
  • Most Popular

  • Past Week

    • The silent toll of ICE raids on U.S. patient care

      Carlin Lockwood | Policy
    • Why recovery after illness demands dignity, not suspicion

      Trisza Leann Ray, DO | Physician
    • Addressing the physician shortage: How AI can help, not replace

      Amelia Mercado | Tech
    • Bureaucracy over care: How the U.S. health care system lost its way

      Kayvan Haddadan, MD | Physician
    • Why does rifaximin cost 95 percent more in the U.S. than in Asia?

      Jai Kumar, MD, Brian Nohomovich, DO, PhD and Leonid Shamban, DO | Meds
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • Residency as rehearsal: the new pediatric hospitalist fellowship requirement scam

      Anonymous | Physician
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • The hidden bias in how we treat chronic pain

      Richard A. Lawhern, PhD | Meds
  • Recent Posts

    • When errors of nature are treated as medical negligence

      Howard Smith, MD | Physician
    • Physician job change: Navigating your 457 plan and avoiding tax traps [PODCAST]

      The Podcast by KevinMD | Podcast
    • The hidden chains holding doctors back

      Neil Baum, MD | Physician
    • Hope is the lifeline: a deeper look into transplant care

      Judith Eguzoikpe, MD, MPH | Conditions
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • From hospital bed to harsh truths: a writer’s unexpected journey

      Raymond Abbott | Conditions

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 7 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • The silent toll of ICE raids on U.S. patient care

      Carlin Lockwood | Policy
    • Why recovery after illness demands dignity, not suspicion

      Trisza Leann Ray, DO | Physician
    • Addressing the physician shortage: How AI can help, not replace

      Amelia Mercado | Tech
    • Bureaucracy over care: How the U.S. health care system lost its way

      Kayvan Haddadan, MD | Physician
    • Why does rifaximin cost 95 percent more in the U.S. than in Asia?

      Jai Kumar, MD, Brian Nohomovich, DO, PhD and Leonid Shamban, DO | Meds
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • Residency as rehearsal: the new pediatric hospitalist fellowship requirement scam

      Anonymous | Physician
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • The hidden bias in how we treat chronic pain

      Richard A. Lawhern, PhD | Meds
  • Recent Posts

    • When errors of nature are treated as medical negligence

      Howard Smith, MD | Physician
    • Physician job change: Navigating your 457 plan and avoiding tax traps [PODCAST]

      The Podcast by KevinMD | Podcast
    • The hidden chains holding doctors back

      Neil Baum, MD | Physician
    • Hope is the lifeline: a deeper look into transplant care

      Judith Eguzoikpe, MD, MPH | Conditions
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • From hospital bed to harsh truths: a writer’s unexpected journey

      Raymond Abbott | Conditions

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Has health care lost its humanity?
7 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...