Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

Gratitude collateral: A little thanks can go a long way

Michael Maddaus, MD
Physician
January 24, 2020
Share
Tweet
Share

In my recent post, “Why Gratitude Is A Superpower,” I told the story about a thank you note that my daughter, Maya, left me one morning for making her coffee. I was literally overcome with warmth and appreciation.

My reaction demonstrates the real impact we can have on another person’s emotional state when we express gratitude — either verbally or written — for something (gift, assistance, help, kindness, favors, support) they did that we perceive as valuable.

But that is just the beginning.

Having been appreciated for my contribution (making coffee) to my daughter, I am now, without even knowing it, not only more willing to make coffee for her again in the future, but I will also end up helping others, without being asked. That’s right — others. Even people I don’t know.

I call this “gratitude collateral.”

In a remarkable study by Adam Grant and Francesco Gino, “A Little Thanks Goes a Long Way: Explaining Why Gratitude Expressions Motivate Prosocial Behavior,” the authors studied the impact of a simple expression of gratitude on someone’s subsequent helping behavior.

Here are the results of some of their experiments:

Experiment 1

College students were asked to edit another student’s (named Eric) cover letter for a job application.

Half the students (the control group) received the following email 24 hours after they returned the edited cover letter to Eric: “Dear [name], I just wanted to let you know that I received your feedback on my cover letter. I was wondering if you could help with a second cover letter I prepared and give me feedback on it. The cover letter is attached. Can you send me some comments in the next three days?”

The other half (the gratitude group) received this email instead: Dear [name], I just wanted to let you know that I received your feedback on my cover letter. Thank you so much! I am really grateful. I was wondering if you could help with a second cover letter I prepared and give me feedback on it. The cover letter is attached. Can you send me some comments in the next three days?”

Only 25% of the students who received the email with no gratitude expression helped Eric with the second cover letter. This number shot up to 55% in the group that received the email with the simple expression of gratitude.

Experiment 2

Same set up with Eric. Same help with a cover letter.

Half the group (control) got this email: “Dear [name], I just wanted to let you know that I received your feedback on my cover letter.”

ADVERTISEMENT

The other half (gratitude group) got this email: “Dear [name], I just wanted to let you know that I received your feedback on my cover letter.

Thank you so much! I am really grateful.”

Then, 24 hours later all the participants, thinking the study was over, got this email out of the blue from some guy named Steve asking for help with his cover letter: “Hi [name], I understand that you participated in a Career Center study to help students improve their job application cover letters. I was wondering if you could give me feedback on a cover letter I prepared. The cover letter is attached. Would you be willing to help me by sending me some comments in the next two days?”

Thirty-two percent of the students in the no gratitude group helped Steve, but this shot up to 66% in the gratitude group.

Experiment 3

Here, telephone fundraisers for a university were studied.

Half the group had no intervention. The other half were visited by the director of annual giving who said: “I am very grateful for your hard work. We sincerely appreciate your contributions to the university.”

They then tracked the number of calls made by the fundraisers. The gratitude group made over 50% more calls in the week following the expression of gratitude than the non-gratitude group.

All the participants in the study helped because they felt connected to and valued by someone. What is so remarkable about this study is how minimal and simple the expressions of gratitude were. Just two sentences of verbal or written appreciation!

These small seeds of valuing people can be planted anywhere in our daily meanderings. They not only grow our sense of connection and of being valued, but they also feed others, people we don’t even know.

As Adam Grant says in the title of his paper, a simple thank you can go a long way.

Michael Maddaus is a thoracic surgeon.

Image credit: Shutterstock.com

Prev

Ironically, our first assigned patient encounter as medical students would be a corpse

January 23, 2020 Kevin 1
…
Next

Why generations need to talk to each other

January 24, 2020 Kevin 0
…

Tagged as: Practice Management

Post navigation

< Previous Post
Ironically, our first assigned patient encounter as medical students would be a corpse
Next Post >
Why generations need to talk to each other

ADVERTISEMENT

More by Michael Maddaus, MD

  • How to turn gratitude into a positive force

    Michael Maddaus, MD
  • How to manage the transitions of your day

    Michael Maddaus, MD
  • Why gratitude is a superpower

    Michael Maddaus, MD

Related Posts

  • A physician’s addiction to social media

    Amanda Xi, MD
  • More physician responsibility for patient care

    Michael R. McGuire
  • How a physician keynote can highlight your conference

    Kevin Pho, MD
  • Chasing numbers contributes to physician burnout

    DrizzleMD
  • The black physician’s burden

    Naomi Tweyo Nkinsi
  • Why this physician supports Medicare for all

    Thad Salmon, MD

More in Physician

  • Is trauma surgery a dying field?

    Farshad Farnejad, MD
  • Why we fund unproven autism therapies

    Ronald L. Lindsay, MD
  • How your past shapes the way you lead

    Brooke Buckley, MD, MBA
  • How private equity harms community hospitals

    Ruth E. Weissberger, MD
  • The U.S. health care crisis: a Titanic parallel

    Aaron Morgenstein, MD & Corinne Sundar Rao, MD & Shreekant Vasudhev, MD
  • Interdisciplinary medicine: lessons from the cockpit

    Ronald L. Lindsay, MD
  • Most Popular

  • Past Week

    • The flaw in the ACA’s physician ownership ban

      Luis Tumialán, MD | Policy
    • The therapy memory recall crisis

      Ronke Lawal | Conditions
    • Reclaiming physician agency in a broken system

      Christie Mulholland, MD | Physician
    • A urologist explains premature ejaculation

      Martina Ambardjieva, MD, PhD | Conditions
    • Why medical organizations must end their silence

      Marilyn Uzdavines, JD & Vijay Rajput, MD | Policy
    • Why billionaires dress like college students

      Osmund Agbo, MD | Physician
  • Past 6 Months

    • Why you should get your Lp(a) tested

      Monzur Morshed, MD and Kaysan Morshed | Conditions
    • Rebuilding the backbone of health care [PODCAST]

      The Podcast by KevinMD | Podcast
    • The dismantling of public health infrastructure

      Ronald L. Lindsay, MD | Physician
    • The flaw in the ACA’s physician ownership ban

      Luis Tumialán, MD | Policy
    • The decline of the doctor-patient relationship

      William Lynes, MD | Physician
    • Rethinking cholesterol and atherosclerosis

      Larry Kaskel, MD | Conditions
  • Recent Posts

    • Is trauma surgery a dying field?

      Farshad Farnejad, MD | Physician
    • Gen Z, ADHD, and divided attention in therapy

      Ronke Lawal | Conditions
    • Innovation in medicine: 6 strategies for docs

      Jalene Jacob, MD, MBA | Tech
    • Why we fund unproven autism therapies

      Ronald L. Lindsay, MD | Physician
    • Early-onset breast cancer: a survivor’s story

      Sara Rands | Conditions
    • Why mocking food allergies in movies is a life-threatening problem [PODCAST]

      The Podcast by KevinMD | Podcast

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

Leave a Comment

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • The flaw in the ACA’s physician ownership ban

      Luis Tumialán, MD | Policy
    • The therapy memory recall crisis

      Ronke Lawal | Conditions
    • Reclaiming physician agency in a broken system

      Christie Mulholland, MD | Physician
    • A urologist explains premature ejaculation

      Martina Ambardjieva, MD, PhD | Conditions
    • Why medical organizations must end their silence

      Marilyn Uzdavines, JD & Vijay Rajput, MD | Policy
    • Why billionaires dress like college students

      Osmund Agbo, MD | Physician
  • Past 6 Months

    • Why you should get your Lp(a) tested

      Monzur Morshed, MD and Kaysan Morshed | Conditions
    • Rebuilding the backbone of health care [PODCAST]

      The Podcast by KevinMD | Podcast
    • The dismantling of public health infrastructure

      Ronald L. Lindsay, MD | Physician
    • The flaw in the ACA’s physician ownership ban

      Luis Tumialán, MD | Policy
    • The decline of the doctor-patient relationship

      William Lynes, MD | Physician
    • Rethinking cholesterol and atherosclerosis

      Larry Kaskel, MD | Conditions
  • Recent Posts

    • Is trauma surgery a dying field?

      Farshad Farnejad, MD | Physician
    • Gen Z, ADHD, and divided attention in therapy

      Ronke Lawal | Conditions
    • Innovation in medicine: 6 strategies for docs

      Jalene Jacob, MD, MBA | Tech
    • Why we fund unproven autism therapies

      Ronald L. Lindsay, MD | Physician
    • Early-onset breast cancer: a survivor’s story

      Sara Rands | Conditions
    • Why mocking food allergies in movies is a life-threatening problem [PODCAST]

      The Podcast by KevinMD | Podcast

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Leave a Comment

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...