Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

Gratitude collateral: A little thanks can go a long way

Michael Maddaus, MD
Physician
January 24, 2020
Share
Tweet
Share

In my recent post, “Why Gratitude Is A Superpower,” I told the story about a thank you note that my daughter, Maya, left me one morning for making her coffee. I was literally overcome with warmth and appreciation.

My reaction demonstrates the real impact we can have on another person’s emotional state when we express gratitude — either verbally or written — for something (gift, assistance, help, kindness, favors, support) they did that we perceive as valuable.

But that is just the beginning.

Having been appreciated for my contribution (making coffee) to my daughter, I am now, without even knowing it, not only more willing to make coffee for her again in the future, but I will also end up helping others, without being asked. That’s right — others. Even people I don’t know.

I call this “gratitude collateral.”

In a remarkable study by Adam Grant and Francesco Gino, “A Little Thanks Goes a Long Way: Explaining Why Gratitude Expressions Motivate Prosocial Behavior,” the authors studied the impact of a simple expression of gratitude on someone’s subsequent helping behavior.

Here are the results of some of their experiments:

Experiment 1

College students were asked to edit another student’s (named Eric) cover letter for a job application.

Half the students (the control group) received the following email 24 hours after they returned the edited cover letter to Eric: “Dear [name], I just wanted to let you know that I received your feedback on my cover letter. I was wondering if you could help with a second cover letter I prepared and give me feedback on it. The cover letter is attached. Can you send me some comments in the next three days?”

The other half (the gratitude group) received this email instead: Dear [name], I just wanted to let you know that I received your feedback on my cover letter. Thank you so much! I am really grateful. I was wondering if you could help with a second cover letter I prepared and give me feedback on it. The cover letter is attached. Can you send me some comments in the next three days?”

Only 25% of the students who received the email with no gratitude expression helped Eric with the second cover letter. This number shot up to 55% in the group that received the email with the simple expression of gratitude.

Experiment 2

Same set up with Eric. Same help with a cover letter.

Half the group (control) got this email: “Dear [name], I just wanted to let you know that I received your feedback on my cover letter.”

ADVERTISEMENT

The other half (gratitude group) got this email: “Dear [name], I just wanted to let you know that I received your feedback on my cover letter.

Thank you so much! I am really grateful.”

Then, 24 hours later all the participants, thinking the study was over, got this email out of the blue from some guy named Steve asking for help with his cover letter: “Hi [name], I understand that you participated in a Career Center study to help students improve their job application cover letters. I was wondering if you could give me feedback on a cover letter I prepared. The cover letter is attached. Would you be willing to help me by sending me some comments in the next two days?”

Thirty-two percent of the students in the no gratitude group helped Steve, but this shot up to 66% in the gratitude group.

Experiment 3

Here, telephone fundraisers for a university were studied.

Half the group had no intervention. The other half were visited by the director of annual giving who said: “I am very grateful for your hard work. We sincerely appreciate your contributions to the university.”

They then tracked the number of calls made by the fundraisers. The gratitude group made over 50% more calls in the week following the expression of gratitude than the non-gratitude group.

All the participants in the study helped because they felt connected to and valued by someone. What is so remarkable about this study is how minimal and simple the expressions of gratitude were. Just two sentences of verbal or written appreciation!

These small seeds of valuing people can be planted anywhere in our daily meanderings. They not only grow our sense of connection and of being valued, but they also feed others, people we don’t even know.

As Adam Grant says in the title of his paper, a simple thank you can go a long way.

Michael Maddaus is a thoracic surgeon.

Image credit: Shutterstock.com

Prev

Ironically, our first assigned patient encounter as medical students would be a corpse

January 23, 2020 Kevin 1
…
Next

Why generations need to talk to each other

January 24, 2020 Kevin 0
…

Tagged as: Practice Management

Post navigation

< Previous Post
Ironically, our first assigned patient encounter as medical students would be a corpse
Next Post >
Why generations need to talk to each other

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

More by Michael Maddaus, MD

  • How to turn gratitude into a positive force

    Michael Maddaus, MD
  • How to manage the transitions of your day

    Michael Maddaus, MD
  • Why gratitude is a superpower

    Michael Maddaus, MD

Related Posts

  • A physician’s addiction to social media

    Amanda Xi, MD
  • More physician responsibility for patient care

    Michael R. McGuire
  • How a physician keynote can highlight your conference

    Kevin Pho, MD
  • Chasing numbers contributes to physician burnout

    DrizzleMD
  • The black physician’s burden

    Naomi Tweyo Nkinsi
  • Why this physician supports Medicare for all

    Thad Salmon, MD

More in Physician

  • When errors of nature are treated as medical negligence

    Howard Smith, MD
  • The hidden chains holding doctors back

    Neil Baum, MD
  • 9 proven ways to gain cooperation in health care without commanding

    Patrick Hudson, MD
  • Why physicians deserve more than an oxygen mask

    Jessie Mahoney, MD
  • More than a meeting: Finding education, inspiration, and community in internal medicine [PODCAST]

    American College of Physicians & The Podcast by KevinMD
  • Why recovery after illness demands dignity, not suspicion

    Trisza Leann Ray, DO
  • Most Popular

  • Past Week

    • The silent toll of ICE raids on U.S. patient care

      Carlin Lockwood | Policy
    • Why recovery after illness demands dignity, not suspicion

      Trisza Leann Ray, DO | Physician
    • Addressing the physician shortage: How AI can help, not replace

      Amelia Mercado | Tech
    • Bureaucracy over care: How the U.S. health care system lost its way

      Kayvan Haddadan, MD | Physician
    • Why does rifaximin cost 95 percent more in the U.S. than in Asia?

      Jai Kumar, MD, Brian Nohomovich, DO, PhD and Leonid Shamban, DO | Meds
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • Residency as rehearsal: the new pediatric hospitalist fellowship requirement scam

      Anonymous | Physician
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • The hidden bias in how we treat chronic pain

      Richard A. Lawhern, PhD | Meds
  • Recent Posts

    • How conflicts of interest are eroding trust in U.S. health agencies [PODCAST]

      The Podcast by KevinMD | Podcast
    • Why young doctors in South Korea feel broken before they even begin

      Anonymous | Education
    • Measles is back: Why vaccination is more vital than ever

      American College of Physicians | Conditions
    • When errors of nature are treated as medical negligence

      Howard Smith, MD | Physician
    • Physician job change: Navigating your 457 plan and avoiding tax traps [PODCAST]

      The Podcast by KevinMD | Podcast
    • The hidden chains holding doctors back

      Neil Baum, MD | Physician

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

Leave a Comment

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • The silent toll of ICE raids on U.S. patient care

      Carlin Lockwood | Policy
    • Why recovery after illness demands dignity, not suspicion

      Trisza Leann Ray, DO | Physician
    • Addressing the physician shortage: How AI can help, not replace

      Amelia Mercado | Tech
    • Bureaucracy over care: How the U.S. health care system lost its way

      Kayvan Haddadan, MD | Physician
    • Why does rifaximin cost 95 percent more in the U.S. than in Asia?

      Jai Kumar, MD, Brian Nohomovich, DO, PhD and Leonid Shamban, DO | Meds
    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • Residency as rehearsal: the new pediatric hospitalist fellowship requirement scam

      Anonymous | Physician
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • The hidden bias in how we treat chronic pain

      Richard A. Lawhern, PhD | Meds
  • Recent Posts

    • How conflicts of interest are eroding trust in U.S. health agencies [PODCAST]

      The Podcast by KevinMD | Podcast
    • Why young doctors in South Korea feel broken before they even begin

      Anonymous | Education
    • Measles is back: Why vaccination is more vital than ever

      American College of Physicians | Conditions
    • When errors of nature are treated as medical negligence

      Howard Smith, MD | Physician
    • Physician job change: Navigating your 457 plan and avoiding tax traps [PODCAST]

      The Podcast by KevinMD | Podcast
    • The hidden chains holding doctors back

      Neil Baum, MD | Physician

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Leave a Comment

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...