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Reclaiming joy in health care: Taking control amidst systemic challenges

Santina Wheat, MD, MPH
Physician
October 3, 2024
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The American Medical Association recently reported a decline in physician burnout rates, which is fantastic news. Decreasing burnout means happier doctors, improved patient care, and healthier relationships with family and friends. Yet, even with this progress, burnout rates in my own specialty, family medicine, along with other primary care specialties, remain staggeringly high—over 50 percent. As primary care providers, we are often the first point of contact in the health care system, so these numbers are concerning.

The system won’t change overnight, but we can. The health care system is riddled with challenges: overwhelming patient loads, administrative burdens, constant training, and residual fear and stress from the pandemic. Add to this the ongoing issues of understaffing and high team turnover, and it’s clear that the system won’t change overnight.

While systemic change is crucial, it’s not the only solution. We, as health care professionals, must also take responsibility for our own well-being. This isn’t about blaming the individual but recognizing that we can reclaim our joy within the current system.

Recognizing when joy is slipping away. To reclaim our joy, we must first recognize when it’s fading. One might notice more fatigue, a lack of enthusiasm, constant feelings of being drained, difficulty concentrating, or an increase in cynicism and a decrease in compassion. While these symptoms can stem from various causes, they often signal that something needs to change.

Identifying the thieves of joy. One significant thief of joy is comparison. The saying, “Comparison is the thief of joy,” rings true—constantly measuring your life against others can erode your happiness. I’ve personally experienced this when traveling with my daughters. Social media often highlights the perfect moments, but behind those posts are the tantrums and tears that tell a more complete story.

Another major joy-stealer is workload. Many health care organizations are addressing the issue of “pajama time” charting, where physicians bring work home. But it’s not just the charting—it’s the emails, the worrying, and the feeling that everything must be handled personally. This blurring of professional and personal boundaries makes it harder to maintain joy.

Taking control of what you can. In similar roles and systems, why do some physicians bring work home while others don’t? Often, it comes down to the individual’s approach and mindset. For example, learning and fully utilizing technology, including AI support, can significantly reduce the workload.

Taking time upfront to understand these systems can save hours each month. My most meaningful tools include scheduling software and email rules that minimize back-and-forth communication. During patient care, even without dictation or scribes, I’ve saved hours per week by customizing my system preferences and using auto-text features.

Yes, setting up these systems requires time upfront, and that’s where many people hesitate. However, once you realize this investment is crucial for holding onto your joy, it becomes easier to commit to it. When I have made these recommendations to learners and colleagues, they have often indicated that they didn’t have time to set up the systems. That extra time upfront would ultimately save so much in the long run.

5 strategies to reclaim joy

There are a variety of things that we can do, but here are five strategies to reclaim joy:

1. Rediscover your purpose. Remind yourself why you chose this profession. Whether it reignites your passion or guides you toward change, knowing your “why” is powerful.

2. Set boundaries. Boundaries are essential in both personal and professional life. Protecting your time, energy, and health is non-negotiable.

3. Celebrate wins. Shift your mindset by focusing on successes rather than challenges. Celebrating the positives helps to maintain a joyful outlook, even amid difficulties.

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4. Cultivate positive relationships. Surround yourself with supportive people who remind you where to find joy. These relationships are crucial for maintaining your well-being.

5. Prioritize self-care. Without self-care, sustaining joy is nearly impossible. Self-care builds resilience, allowing you to adapt and find joy in various situations.

Ongoing commitment to joy

These five steps are not a one-time fix but a starting point for ongoing joy. As life evolves, so too must the strategies for maintaining well-being. Cultivating joy should become a habit, requiring regular reflection and adjustment. Some days will be easier than others, but committing to a positive mindset and regularly assessing your joy is crucial for long-term well-being.

I encourage us all to reflect on these questions:

  • What is stealing your joy?
  • What is within your control, and what is outside of your control?
  • What are you already doing to cultivate your joy?
  • What can you do to reclaim or hold on to your joy?
  • Who is supporting you in your journey to cultivate joy?

We can all use these questions to continuously check in on how we are cultivating our own joy and well-being.

Santina Wheat is a family physician.

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