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How night volunteers could transform health care during staff shortages

Deepak Gupta, MD and Sarwan Kumar, MD
Physician
January 4, 2025
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Inpatient caregiving companions, especially during nights, may hold significant value in enhancing patient recovery and expediting discharge. Hospital nights can be tumultuous not only for inpatients but also for their caregivers, whether professional or personal. This need persists despite humanity’s adaptation to varying chronotypes—lion, bear, wolf, and dolphin—which have enabled people to transcend their diurnal instincts for the collective good. Nevertheless, the challenges of nighttime caregiving remain profound.

A critical issue lies in how frequently inpatients are left alone at night. Personal caregivers often cannot stay due to logistical barriers imposed by health care facilities or the pressures of balancing work, family, and financial demands. These constraints make unpaid caregiving even more difficult, despite some states providing reimbursement for family members who care for sick relatives. Over time, the delegation of professional work seems to have extended to the delegation of kin responsibilities, leaving gaps in care during crucial hours.

Health care facilities face an existential concern: whether inpatient caregiving companions—be they paid professionals or unpaid family members—might disrupt patient care at night. Although rare events like a critical patient passing away can trigger intense, culturally diverse emotional responses from caregivers, other inpatients often suffer less severe but still distressing health issues. In such cases, hospitals might worry about caregivers’ emotional reactions interfering with the smooth operation of health care teams managing stable patients.

Yet, in times of widespread health care worker shortages, particularly during nights, inpatient caregiving companions could potentially aid rather than hinder care. The question arises: can unpaid volunteers step in as night attendants to bridge the gap? If professional and personal caregivers are not adequately compensated to provide nighttime coverage, unpaid volunteers might offer support, facilitating patient healing and discharge while alleviating the burden on stretched health care staff.

For these volunteers, the work itself offers fulfillment. Engaging in such caregiving can provide a sense of purpose and satisfaction, rivaling or surpassing the gratification of working for material rewards. Humans often work for sustenance, fun, or a combination of both. In caregiving, the act of helping others can become a source of nourishment—feeding the mind and body with the intrinsic reward of meaningful contribution, especially during critical moments of need.

Deepak Gupta is an anesthesiologist. Sarwan Kumar is an internal medicine physician.

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