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Why compassion—not credentials—defines great doctors

Dr. Saad S. Alshohaib
Physician
July 1, 2025
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I entered medicine like many young physicians do—eager, determined, and drawn to its promise of excellence. The white coat, the respect, the thrill of diagnosing a rare disease or saving a critical life—all of it called to me with undeniable force. I studied relentlessly, passed my boards, published research, and spoke on conference stages. Those achievements came with a sense of pride, even joy. But they were not the full story. They were only the prologue.

What came later—the real chapters of my career—were not written in ink but in quiet moments, in trembling voices, in the soft grasp of a patient’s hand. This is a reflection on those moments, the ones that taught me what medicine truly is: Not a race toward glory, but a lifelong practice of compassion.

The CPR that wasn’t supposed to work

One case has never left me. A young man, electrocuted. No pulse. No response. The team had already stepped back—time was running out. But I stayed. Something in me said: Don’t stop yet.

I continued chest compressions longer than I ever had. Minutes passed—then his heart beat. He came back to life.

Weeks later, he walked out of the hospital. His parents cried, their son alive again. I stood silent, humbled. It was not only medicine that saved him. It was something deeper: Belief, persistence, the refusal to let go when hope seemed lost.

That day, I understood: Healing sometimes begins where science ends.

A daughter’s silent question

I remember a 13-year-old girl standing at the foot of her father’s ICU bed. Her father was unconscious, critically ill. She didn’t speak—but her eyes did. They asked the impossible: Is he going to die?

There’s no handbook for that moment. No perfect sentence. I had to balance honesty with compassion, reality with tenderness. I told her the truth, but with a voice softened by care. That moment changed how I delivered every difficult message after. Because what you say matters—but how you say it shapes how it is carried for a lifetime.

The patient who chose me over prestige

There was another moment—quiet, but deeply personal. A middle-aged physician came to me with nephrotic syndrome. I wasn’t his only option. He had access to institutions more famous than mine, and colleagues more senior.

I asked him, “Why me?”

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His answer was simple, and it still echoes in my heart:

“Because you care.”

He didn’t need just a treatment plan. He needed someone who would truly see him. That sentence—”because you care”—has stayed with me for over 30 years. In the end, he reminded me of something I had momentarily forgotten: patients don’t choose doctors for their titles—they choose them for their hearts.

The elder’s gentle wisdom

An elderly man once told me something I now consider one of the greatest teachings of my career:

“Don’t bring bad news harshly. Say it truthfully—but gently.”

At first glance, it seems obvious. But in practice, it’s an art that takes years to master. It means not avoiding the truth, but finding the words that preserve a patient’s dignity even in the face of death. It’s the difference between being a bearer of facts and being a bearer of compassion.

The legacy that cannot be measured

As I approach the twilight of my professional life, I ask myself: What remains?

Not the awards, not the articles. They fade, even to me.

What remains are the voices of families I sat with. The patients who said, “Thank you, doctor—not for curing me, but for staying with me.” The moments when I was simply present. The times when I had nothing left to give except care—and found that it was enough.

I do not regret the long nights or the difficult calls. What I treasure most now are not my credentials—but the human bonds medicine allowed me to form. They were never on my CV, but they are engraved in me.

A message for the next generation

To every young physician reading this:

Yes, study hard. Learn your science. Aim high. But never let those things make you forget the reason you came here. Never forget the privilege it is to enter a person’s life at their most vulnerable moment.

Because one day, long after your exams are over and your name is known, someone will sit across from you—afraid, uncertain—and what they’ll remember is not what you knew.

They’ll remember how you made them feel.

And if you’ve done it right, they may say the words that changed my life:

“Because you care.”

Saad S. Alshohaib is a nephrologist in Saudi Arabia.

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