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Health care credentialing is broken: How to fix the staffing crisis

Marc Ayoub, MD
Physician
March 2, 2026
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Imagine a world-class anesthesiologist at a major hospital in Manhattan. She is fully credentialed, board-certified, and has been saving lives at that facility for 5 years. On her day off, she wants to pick up an extra shift at a surgery center 3 blocks away that is currently short-staffed and desperate for help. Logic says she should be able to walk in, show her “Ready-to-Work” status, and start. Instead, she is met with a 90-day onboarding wall.

She is told to re-submit her DEA, re-verify her medical school diploma, and wait for a background check that she just passed across the street. Because of this friction, the surgery center stays understaffed, the doctor loses income, and a billion-dollar agency eventually swoops in to fill the gap with a travel doc, charging a 40 percent markup for the “convenience.”

This isn’t a labor shortage. This is an infrastructure failure.

The untapped network of local providers

We are told there is a “crisis” in health care staffing. But if you look closely, the talent is already there. There is a massive, untapped network of local providers, doctors, PAs, and NPs, who want to work more. They live in the community, they know the patient population, and they are already vetted by peer institutions. The problem is that our current system treats every hospital like an isolated island. There is no interoperability for the clinician’s professional identity.

The staffing spread formula

When facilities rely on agencies to find local talent, they pay a massive premium that looks something like this: total cost = (clinician rate × 1.40) + recruitment fees.

In this equation, that 40 percent markup doesn’t go toward better patient care or higher clinician wages. It goes toward a middleman who is simply moving a PDF from Point A to Point B.

From agencies to internal talent clouds

The solution is for hospitals to stop renting talent and start building their own internal pre-vetted pools. By empowering clinicians to own their own digital vaults, we eliminate the onboarding lag. If a doctor is vetted at Facility A, they should be able to “one-click” share that verified status with Facility B. This turns a static workforce into an elastic, local network.

The future is direct

Facilities want doctors. Doctors want to work. The only thing standing in the way is a fragmented credentialing system that profits from inefficiency. It is time to build a direct infrastructure that respects the clinician’s time and the hospital’s budget. When we bridge the gap between “down the street” and “ready to work,” we don’t just solve a staffing problem, we reclaim the autonomy of the medical profession.

Marc Ayoub is a neurocritical care physician.

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