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How physician resilience is built in a busy pain clinic

Kayvan Haddadan, MD
Conditions and Diseases
September 14, 2026
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Walk into any busy pain clinic and the weight lands before you sit down. The pages never stop. The waiting room is packed with people who have already been through too many doctors. Chronic suffering hangs in the air. And that is only the visible load.

Beneath it sits a quieter, more relentless set of pressures. Insurance companies keep cutting rates. Staff feel the squeeze of financial hardship and rightly expect raises. Patients, stuck in a system that barely moves forward, can magnify the smallest shortcoming into a crisis. Medical boards and regulators sometimes treat a minor documentation flaw as intentional, twisting facts until the physician is held responsible for outcomes that did or did not occur. Staff may look for openings to question the practice for personal gain. Inflation steadily erodes personal life while most other professions simply raise prices. Physicians, by contrast, face rate cuts on one side and intensifying scrutiny of every decision on the other.

On those days, productivity apps and time-management tips feel almost irrelevant. What actually steadies a physician is quieter and more fundamental: the quality of character and the way we choose to show up, one encounter at a time.

Stephen Covey’s The 7 Habits of Highly Effective People has been in print for more than three decades, yet it still speaks with unusual clarity to clinical reality. The book is not about getting more done. It is about becoming the kind of person who can keep doing meaningful work without losing the center. The habits move in a natural sequence: First get yourself right, then work effectively with others, and finally protect the renewal that makes everything else possible. In pain management, that sequence is not theoretical. It is the difference between a practice that drains and one that can last.

It begins with the decision to be proactive. We cannot control the late-afternoon insurance denial, the patient who arrives already angry after years of being dismissed, the sudden staffing gap, or the chart review that reframes a minor note as deliberate wrongdoing. We can control our response. Energy spent inside the circle of influence on the quality of listening, the clarity of the plan, and the presence we bring into the room keeps the work from collapsing into pure reaction. Research on physician resilience shows that clinicians who consistently orient toward what they can influence report lower emotional exhaustion and clearer clinical judgment. A 2025 observational study in Pain Physician found that higher resilience scores on the Connor-Davidson Resilience Scale predicted less need for additional treatment at follow-up among patients with chronic pain. A proactive stance benefits both physician and patient.

That same orientation requires us to begin with the end in mind. Before optimizing throughput or procedure volume, it helps to know which wall the ladder is leaning against. Covey’s simple test still cuts through the noise: What would you want said about you at the end of a long career, or at the end of a long therapeutic relationship? For most physicians treating chronic pain, the destination is not more interventions. It is a patient who regains enough function to live again, who feels believed, and who leaves with dignity intact, despite a system that often magnifies shortcomings and questions motives. Studies linking a clear sense of professional purpose to lower burnout rates keep returning to the same observation: Direction matters more than speed. In a pilot randomized trial published in JAMA Internal Medicine, professional coaching that helped physicians clarify purpose and values reduced emotional exhaustion by more than five points on average while improving quality of life and resilience scores.

Putting first things first follows naturally. The calendar is an honest mirror. Health, relationships, continuous learning, and the unhurried conversation a complex pain patient actually needs are important but rarely urgent. They are crowded out by messages, interruptions, the next crisis, and the administrative burden of defending every note. Being busy is not the same as moving in the right direction. Data on after-hours electronic health record (EHR) work show how easily the important but non-urgent work disappears, and how directly that disappearance feeds dissatisfaction and exhaustion. One study of family physicians found they spent nearly 30 hours per month on the EHR after hours, with activity peaking on weekends. Protecting time for higher-value work is not a luxury. In a specialty already under financial and regulatory pressure, it is a clinical necessity.

Once the internal foundation is steadier, the habits turn outward. Thinking win-win changes the texture of almost every clinical negotiation. Chronic pain care rarely succeeds when it becomes a contest, whether over medications, procedures, or the interpretation of a chart note. Looking for solutions that benefit both the patient and the care team produces better results than adversarial bargaining. Patients who feel respected and understand the rationale for a multimodal plan are more likely to engage. Physicians who collaborate rather than dictate protect both the therapeutic alliance and their own integrity. Health care organizations that deliberately cultivate high-trust cultures have shown measurable gains in patient satisfaction and lower staff turnover, outcomes that matter in a specialty already stretched thin.

Seeking first to understand may be the most transformative habit of all. Most of us are already preparing our reply while the patient is still talking. In the pain clinic, that habit is especially costly. Many patients arrive after years of feeling reduced to imaging findings or labeled difficult; some arrive ready to magnify every perceived shortcoming. High-quality qualitative evidence from the National Institute for Health and Care Excellence (NICE) evidence review on communication in chronic pain consistently shows that patients rank listening and empathy among the most important elements of effective care. Those who feel heard report greater satisfaction, stronger trust, and higher adherence to self-management strategies, even when pain scores do not improve dramatically. A University of Illinois study published in the Journal of Health Communication found that effective communication during the initial consultation reduced patients’ distress and uncertainty while increasing hope and pain-management self-efficacy. Understanding first does not slow the visit. It often shortens the longer arc of care and reduces the friction that later becomes documentation disputes or complaints.

Synergy grows from that same soil. Differences are not obstacles; they are resources. The physical therapist’s view of movement, the psychologist’s insight into central sensitization, the patient’s own lived experience of pain, when these perspectives are brought together rather than ranked, the result is usually better than any single viewpoint. A 2026 systematic review in the Journal of Psychosomatic Research examining more than 10,000 patients with chronic non-cancer pain found that a stronger therapeutic alliance was associated with improved pain intensity, function, and affective outcomes across psychological, physical, and medical interventions. Interdisciplinary discussions that treat every voice as useful are not merely collegial. They are clinically effective, and they help buffer a practice against the isolation that comes when external pressures turn every decision into potential liability.

None of this holds without the final habit: sharpening the saw. Covey’s image remains vivid as the person so busy cutting that they never stop to sharpen the blade. In a specialty that asks us to sit with suffering every day while absorbing rate cuts, inflation, staffing demands, and regulatory second-guessing, renewal is not optional. It is the condition that keeps the other habits possible. Randomized trials of professional coaching for physicians, including the JAMA Internal Medicine pilot, have shown reductions in emotional exhaustion and overall burnout symptoms along with improvements in quality of life and resilience. A 2025 randomized controlled trial of a mindfulness- and compassion-based online intervention for physicians produced large reductions in total burnout (Cohen’s d > 0.9) that persisted at six-month follow-up; mindfulness and self-compassion together mediated roughly 30 percent of the benefit. Lifestyle medicine approaches that deliberately protect time for self-renewal report lower depersonalization and a greater sense of accomplishment among participating clinicians. The practical question therefore shifts from “How do I get more done?” to “Am I building my days around what will still matter years from now?”

A brief morning pause to ask what is within control. A short reframing of a difficult case or an adversarial chart review as an opportunity to grow. A closing inventory of one moment of presence and one small kindness. These are not soft additions. They are the maintenance that keeps the whole system functioning when external forces try to wear it down.

Medicine, like any long road, moves through green lights of momentum, yellow lights of uncertainty, and red lights that force a stop. Some of those stops feel fair. Others, like rate reductions, magnified documentation flaws, staff financial pressure, and the constant need to defend outcomes, would test patience. The 7 Habits do not remove the red lights. They equip us to meet them with clearer eyes, to keep the ladder against the right wall, and to travel in a way that leaves both physician and patient stronger.

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Pain management is never only technical. It is relational, ethical, and deeply human. When personal mastery, collaborative effectiveness, and deliberate renewal become the quiet architecture of the day, the practice becomes more sustainable. Challenges still arrive from every side. The pages still go off. Insurance still cuts. Scrutiny still intensifies. Yet they gradually lose their power to overwhelm. Each encounter starts to feel like part of a longer, more coherent journey, one in which small, intentional choices create real ripples for patients, teams, and the physician’s own well-being.

The path is still open. Reflect a little. Reframe with purpose. Listen before answering. Stay present. Take it one clinical moment at a time. The care you provide will feel more sustainable, and the life you build around it will feel more whole.

Kayvan Haddadan is a physiatrist and pain management physician, and president and medical director of Advanced Pain Diagnostic & Solutions, a multidisciplinary pain management practice in California that he founded in 2012. A physician and surgeon licensed by the Medical Board of California, he is double board-certified in pain medicine and physical medicine and rehabilitation. He is also certified in controlled substance registration through the DEA and serves as a qualified medical examiner through California’s Department of Industrial Relations Division of Workers’ Compensation.

Dr. Haddadan earned his Bachelor of Science degree from the College of Alborz in Tehran, Iran, and his medical degree from Shahid Beheshti University of Medical Sciences. He later received his Educational Commission for Foreign Medical Graduates certification in Philadelphia, completed an internship in medical surgery at Loyola University Medical Center’s Stritch School of Medicine in Illinois, and finished his residency in physical medicine and rehabilitation at the same institution. He completed his fellowship in pain medicine at California Pacific Medical Center’s Pacific Pain Treatment Center and also trained in medical acupuncture for physicians at the University of California, Los Angeles David Geffen School of Medicine.

Dr. Haddadan has contributed to 29 research publications across multiple specialties, including pain management, cardiology, pulmonology, endocrinology, gastroenterology, and infectious disease. His work has examined topics such as hyperlipidemia in high cardiovascular risk patients, hyperuricemia and gout management, type 2 diabetes and hypertension, chronic obstructive pulmonary disease and asthma therapies, influenza treatment, irritable bowel syndrome, and opioid related complications in chronic pain care. His research has also included clinical outcome studies in spinal cord stimulation and award-winning presentations on neuropathic pain management and neuromuscular disorders.

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