Can chatbots help choose the right doctor or hospital?
While ChatGPT and Bard cannot provide reliable medical or treatment advice, there is a question of whether these chatbots can assist patients in selecting the right doctor or hospital. Surprisingly, both chatbots occasionally suggest individual physicians and hospitals, providing detailed provider information. However, the accuracy and usefulness of this information are difficult to assess. As I highlighted in a recent Forbes.com column, chatbots like Microsoft and OpenAI’s ChatGPT and …