Introduction: a double-edged disruptor
Artificial intelligence (AI) has quickly insinuated itself and is transforming nearly every corner of modern life. Health care is no exception. With the rise of advanced chatbots, symptom checkers, and health-focused algorithms, patients now have 24/7 access to vast medical knowledge at their fingertips in seconds. The excitement is understandable: AI can demystify medical “doctor-speak” or jargon, suggest possible diagnoses and treatment options, and empower patients to …
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We often hear the phrase “practice what you preach.” As both a physician and a patient, I’ve learned that nowhere is this more important than in how we navigate health care.
Over the years, I’ve written about the importance of collaboration between physicians and patients. But as I’ve grown older and more frequently interact with the health care system, I’ve come to believe that good care rests on four essential elements:
ECRI just published in its Top 10 Patient Safety Concerns 2025 that the risks of dismissing patient, family, and caregiver concerns is now the number one safety concern. The term refers to instances where patients feel their symptoms are dismissed, minimized, or outright ignored by clinicians. Intentionality is not always present: Most occurrences are rooted in systemic issues such as time constraints, communication breakdowns, cognitive biases, and overwhelming administrative burdens. …
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