The hidden consequences of portal message fees
As the health care industry continues to evolve, many practices and hospitals have turned to electronic portals to communicate between patients and their providers. However, some practices have begun charging patients a fee for responding to messages sent through these portals. While this may seem like a viable solution for increasing revenue, it could ultimately have negative implications for the care of patients.
One major issue with charging patients for portal …
The hidden consequences of portal message fees


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