Health policy

The science behind ending on a high note

This article is adapted from Called to Care: A Medical Provider's Guide for Humanizing Healthcare. Imagine getting a call that your child has injured himself during football practice. Although you are up against a work deadline, you have to find…

This article is adapted from Called to Care: A Medical Provider’s Guide for Humanizing Healthcare.

Imagine getting a call that your child has injured himself during football practice. Although you are up against a work deadline, you have to find an available doctor, leave work early, pick up your son, battle traffic, hunt for a parking space, and sign in by 5:30 p.m. to ensure your son …

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The science behind ending on a high note