Nicola F. De Paul, PhD
Nicola F. De Paul is a clinical psychologist and a health systems leadership consultant.
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Conditions
Our health care employees are suffering from the after-effects of COVID, the great resignation, stripped-down staffing levels, and the misrepresentation of human clinicians as factory floor machines. When frontline employees and senior managers are depleted, C-suite executive leaders become depleted…
Our health care employees are suffering from the after-effects of COVID, the great resignation, stripped-down staffing levels, and the misrepresentation of human clinicians as factory floor machines. When frontline employees and senior managers are depleted, C-suite executive leaders become depleted too. And depleted leaders are at heightened risk of burnout.
When struggling with burnout, executive leaders tend to get caught up in reactivity patterns that profoundly affect employee workplace satisfaction, engagement, …
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5 questions C-suite leaders must be willing to ask to address burnout and create thriving health care organizations
Policy
When I transitioned into a new role as a training faculty member at an academic medical center a few years ago, it didn't take long to realize that the program had a problem with psychological safety. There wasn't much. As…
When I transitioned into a new role as a training faculty member at an academic medical center a few years ago, it didn’t take long to realize that the program had a problem with psychological safety. There wasn’t much.
As I got to know the trainees and heard specific feedback, I began to understand why. The trainees felt criticized and unsupported by the training faculty. And every time there was a …
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Leaders who elevate diverse employees create psychological safety
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