Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

I don’t know: The honest answer that patients need to hear

Sarah Mongiello Bernstein, MD
Education
April 3, 2015
Share
Tweet
Share

As I reflect back on the last four years of medical school, I am reminded of the ghosts of patients past. Those of you already entrenched in the dredges of patient care know what I mean. The images of their faces burned on your brain: the ones you couldn’t help, the promises you never meant to break, and the hope you weren’t able to give.

Those ghosts take on several shapes and sizes. They’re orphans in Thailand: victims of sexual abuse, who cried and clung to the doors of the van as my colleagues and I pulled away, headed back into the comfort of the American education system. They’re patients in the ICU, who despite your best efforts, get sicker and sicker everyday. Finally, and most painfully, they’re the individual faces of patients you felt powerless to help.

For me, one of those faces is Mrs. G, an elderly, uninsured immigrant who presented to the hospital for four months with ascending flaccid paralysis (a condition in which there is successive paralysis of the legs, then the trunk and arms, and finally the muscles of respiration). It was my first day rotating through an infectious disease elective, and I took her history and helped to admit her. I was filled with the excitement and naivety I think that is common among many medical students. She represented a mystery I couldn’t wait to solve.

I eagerly presented her story to my team along with a long list of potential causes: Guillan-Barre Syndrome, tick-related paralysis, CNS malignancy, poliomyelitis, etc. I continued to see her every morning. At first, our team was not discouraged by the negative test results we got back, and I reassured her that she shouldn’t be either. There was still a myriad of other possibilities and teams we could consult.

Her MRI indicated changes in her spinal cord, so we knew her paralysis was not psychogenic (related to emotional or mental stress). We ran nearly every blood test even loosely associated with paralysis, performed a lumbar puncture, sent cells to our own lab and to the CDC for analysis, ordered a full body MRI searching for elusive malignancies we could have missed, consulted neurology, hematology, oncology, rheumatology and infectious disease experts in other cities.

As the days dragged on, so did the number of negative test results and the size of the increasingly large pit in my stomach. This exhaustive barrage of tests and procedures had effectively resulted in nothing. Our best assessment was that she had contracted a remote viral infection that had caused permanent damage to her nervous system and was no longer detectable or treatable.

Mrs. G taught me something that no one seems to like to acknowledge: Sometimes, despite expensive and incredible technological advancements, nearly unlimited resources, brilliant, caring and dedicated physicians, the only answer we have to give is, “I’m sorry. I don’t know.” She also taught me that sometimes, that honest answer is exactly what patients need to hear.

As the days turned to weeks, I spent less time seeing her as a problem to solve and more time seeing her as the person she is. I would hold her hand and listen to her stories. Her extensive family visited everyday and would teach me medical Spanish. Their love for her was overwhelming and the acceptance they showed us was humbling. On my last day, her daughter thanked me for everything we had done as a team and told us that they were not angry. They knew we had cared for her as both a patient and a person and had done everything in our power to help her.

I write this reflection in an effort to give life and meaning to these experiences. To elevate the ones I couldn’t help to writing. To give them a voice and to hope that in some small way, someone might learn from them or relate to their experiences. My hope is for a single patient to learn that your physicians carry you home with them. You are not a number, a statistic, or a blip in our day. You are our day. You are our family, our friends, our teachers and our mentors and your presence is felt long after you leave us.

Sarah Mongiello Bernstein is a medical student. This article originally appeared in Aspiring Docs Diaries.

Prev

Want to decrease physician burnout? Stop blaming the victim.

April 3, 2015 Kevin 25
…
Next

Most doctors lack formal training in diet and nutrition

April 3, 2015 Kevin 10
…

Tagged as: Medical school

Post navigation

< Previous Post
Want to decrease physician burnout? Stop blaming the victim.
Next Post >
Most doctors lack formal training in diet and nutrition

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

More by Sarah Mongiello Bernstein, MD

  • Why the physician shortage in the VA is a sign of things to come

    Sarah Mongiello Bernstein, MD
  • a desk with keyboard and ipad with the kevinmd logo

    My patients have shown me that medicine is a universally spoken language

    Sarah Mongiello Bernstein, MD
  • a desk with keyboard and ipad with the kevinmd logo

    The time to reinvent medicine is now. #TakeBackMedicine

    Sarah Mongiello Bernstein, MD

More in Education

  • The hidden cost of becoming a doctor: a South Asian perspective

    Momeina Aslam
  • From burnout to balance: a lesson in self-care for future doctors

    Seetha Aribindi
  • Why young doctors in South Korea feel broken before they even begin

    Anonymous
  • Why medical students are trading empathy for publications

    Vijay Rajput, MD
  • Why a fourth year will not fix emergency medicine’s real problems

    Anna Heffron, MD, PhD & Polly Wiltz, DO
  • Do Jewish students face rising bias in holistic admissions?

    Anonymous
  • Most Popular

  • Past Week

    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Closing the gap in respiratory care: How robotics can expand access in underserved communities

      Evgeny Ignatov, MD, RRT | Tech
    • Reclaiming trust in online health advice [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Why so many physicians struggle to feel proud—even when they should

      Jessie Mahoney, MD | Physician
    • If I had to choose: Choosing the patient over the protocol

      Patrick Hudson, MD | Physician
    • How a TV drama exposed the hidden grief of doctors

      Lauren Weintraub, MD | Physician
    • Why adults need to rediscover the power of play

      Anthony Fleg, MD | Physician
    • How collaboration across medical disciplines and patient advocacy cured a rare disease [PODCAST]

      The Podcast by KevinMD | Podcast

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 24 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Why medical students are trading empathy for publications

      Vijay Rajput, MD | Education
    • Physician patriots: the forgotten founders who lit the torch of liberty

      Muhamad Aly Rifai, MD | Physician
    • The hidden cost of becoming a doctor: a South Asian perspective

      Momeina Aslam | Education
    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Closing the gap in respiratory care: How robotics can expand access in underserved communities

      Evgeny Ignatov, MD, RRT | Tech
    • Reclaiming trust in online health advice [PODCAST]

      The Podcast by KevinMD | Podcast
  • Past 6 Months

    • What’s driving medical students away from primary care?

      ​​Vineeth Amba, MPH, Archita Goyal, and Wayne Altman, MD | Education
    • How scales of justice saved a doctor-patient relationship

      Neil Baum, MD | Physician
    • A faster path to becoming a doctor is possible—here’s how

      Ankit Jain | Education
    • Make cognitive testing as routine as a blood pressure check

      Joshua Baker and James Jackson, PsyD | Conditions
    • How dismantling DEI endangers the future of medical care

      Shashank Madhu and Christian Tallo | Education
    • The broken health care system doesn’t have to break you

      Jessie Mahoney, MD | Physician
  • Recent Posts

    • Why fixing health care’s data quality is crucial for AI success [PODCAST]

      Jay Anders, MD | Podcast
    • Why so many physicians struggle to feel proud—even when they should

      Jessie Mahoney, MD | Physician
    • If I had to choose: Choosing the patient over the protocol

      Patrick Hudson, MD | Physician
    • How a TV drama exposed the hidden grief of doctors

      Lauren Weintraub, MD | Physician
    • Why adults need to rediscover the power of play

      Anthony Fleg, MD | Physician
    • How collaboration across medical disciplines and patient advocacy cured a rare disease [PODCAST]

      The Podcast by KevinMD | Podcast

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

I don’t know: The honest answer that patients need to hear
24 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...