Skip to content
  • About
  • Contact
  • Contribute
  • My Book
  • Careers
  • Podcast
  • Transcripts
  • Speaking
KevinMD
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • My Book
    • Careers
    • Podcast
    • Transcripts
    • Speaking
KevinMD
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • My Book
    • Careers
    • Podcast
    • Transcripts
    • Speaking
  • About Kevin Pho, MD, Founder of KevinMD
  • Be heard on social media’s leading physician voice
  • Contact Kevin
  • Custom enhanced author page pricing
  • DMCA Policy
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • KevinMD influencer opportunities
  • Opinion and commentary by KevinMD
  • Physician burnout speakers to keynote your conference
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Primary care physician in Nashua, NH | Kevin Pho, MD
  • Privacy Policy
  • Recommended services by KevinMD
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • Upgrade to the KevinMD enhanced author page

Trust is the foundation of quality patient care at the end of life

Brian J. Carlisle, MD
Physician
February 21, 2016
Share
Tweet
Share

“It’s those pain medicines you are giving her.  She’s very sensitive to them.  I think that’s why she’s confused — she is doped up.”

Two months after receiving her diagnosis Mrs. M signed up for hospice.  At our first visit, she was suffering and visibly uncomfortable.  Her skin appeared excoriated from weeks of scratching.  She was confused, restless, and racked by pain.

Mrs. M had metastatic liver cancer resulting from underlying cirrhosis.  Her scarred liver functioned at minimal capacity even before the cancer appeared and obliterated her remaining healthy liver cells.  Because of her preexisting liver disease, her oncologist was unable to offer curative chemotherapy.

In liver failure, confusion can signify the end.  Toxins usually broken down by the liver accumulate and effect the functioning of nerve cells in the brain. Often the confusion clears with treatment; however even in these patients 50 percent will die within one year.  The unfortunate patients who do not recover their faculties with treatment often die within a few days.

I started Mrs. M on medicines for itching, pain, and restlessness.  We initiated aggressive treatment for her confusion as well.  Her comfort increased dramatically, but her mental state did not clear.   She stopped eating and drinking.

I carefully outlined our options.  She was comfortable and most likely her time had grown short. We could decrease or stop her pain medicines and observe.  There was a small chance this would improve her confusion but at high risk of precipitating severe pain.

“I want to see what she’s like off the meds.”  Her daughter and health care surrogate requested we minimize any treatments that might be sedating, including pain medicines.  My hand felt leaden writing the orders to decrease her medicines; her nurse reviewed my orders with raised eyebrows.

Mrs. M’s pain grew worse.  She became unresponsive.  Her untreated pain caused her restlessness to return.  After a few days her family accepted the end was near.  They could not bear to see her suffer and requested I restart the pain medicines.

She passed away a few days later.

On the day Mrs. M died, her family somberly expressed gratitude.  Through sobs, her daughter thanked the team for her care.  She felt most thankful that we listened to her concerns about the comfort medicines.

“You listened to my concerns, and that meant everything.”

Ultimately, trust is the foundation of quality patient care at the end of life. The hospice team struggled with the decision to lower and stop comfort medicines. This is not what we would have requested for our own loved ones.  Our team witnessed firsthand the suffering of Mrs. M and felt forced to stand idle, tools to alleviate her pain in hand.  Without trusting our team, however, Mrs. M’s family may have never accepted her inevitable decline.

The suffering of Mrs. M lasted days. The memories of mistrust, suspicion, and perceived poor care at the end of Mrs. M’s life would have haunted her family for a lifetime.

Brian J. Carlisle is a palliative care physician and can be reached on Twitter @brianjcarlisle.

Image credit: Shutterstock.com

Prev

The decline and fall of medical writing

February 20, 2016 Kevin 6
…
Next

The questionable competency of today's medical and surgical residents

February 21, 2016 Kevin 3
…

Tagged as: Palliative Care

< Previous Post
The decline and fall of medical writing
Next Post >
The questionable competency of today's medical and surgical residents

ADVERTISEMENT

More by Brian J. Carlisle, MD

  • a desk with keyboard and ipad with the kevinmd logo

    Shielding patients from difficult diagnoses undermines their autonomy

    Brian J. Carlisle, MD

Related Posts

  • Do quality metrics really improve patient care?

    Fred N. Pelzman, MD
  • More physician responsibility for patient care

    Michael R. McGuire
  • The ultimate in patient empowerment: advance care planning

    Patricia McTiernan
  • Does socialized medical care provide higher quality than private care?

    Peter Ubel, MD
  • Patient care is not a spectator sport

    Jim Sholler
  • Why health care fails to deliver better value in patient care

    Kristan Langdon, DNP and Timothy Lee, MPH

More in Physician

  • The one question that measures physician integrity

    Dr. Saad S. Alshohaib
  • 3 Air Force leadership lessons from three commanders

    Ronald L. Lindsay, MD
  • Narrative medicine is what AI in medicine cannot replace

    Muhammad Mohsin Fareed, MD
  • The attention economy is starving public health

    Paul Dranichnikov, MD, PhD
  • Physician burnout is not the whole diagnosis

    Gus W. Krucke, MD
  • Physician advocacy can close the gap between appointments

    Samantha Jackson Dilts, MD
  • Most Popular

  • Past Week

    • The MCAT requirement persists as a norm, not as a tool

      Aniruth Ananthanarayanan | Medical Education
    • How a self-driving car medical escort could work

      Deepak Gupta, MD | Physician
    • The real reason value-based care has not delivered

      Jeanne Cohen | Health Policy
    • What happens when physicians cede AI to direct-to-consumer startups [PODCAST]

      The Podcast by KevinMD | Podcast
    • Why AI cybersecurity is now a patient safety issue [PODCAST]

      The Podcast by KevinMD | Podcast
    • Mental health in intellectual disability is real, not less

      Mallory Hellman | Conditions and Diseases
  • Past 6 Months

    • Primary care crisis requires new training and skills

      Justin Oldfield, MD | Physician
    • The MCAT requirement persists as a norm, not as a tool

      Aniruth Ananthanarayanan | Medical Education
    • Polycystic ovary syndrome is more than ovarian

      Oluyemisi Famuyiwa, MD | Conditions and Diseases
    • DEA fear is reshaping how doctors prescribe

      Ronald L. Lindsay, MD | Physician
    • Physician retirement is a myth for the ripening doctor

      Farid Sabet-Sharghi, MD | Physician
    • The handwashing standard nobody finished. Until now.

      Bernadette Burroughs, RN | Conditions and Diseases
  • Recent Posts

    • Why AI cybersecurity is now a patient safety issue [PODCAST]

      The Podcast by KevinMD | Podcast
    • The 15-provider road to vestibular disorder diagnosis

      Bridgett Wallace, DPT, PT | Conditions and Diseases
    • The one question that measures physician integrity

      Dr. Saad S. Alshohaib | Physician
    • Xenotransplantation ethics tests our moral frameworks

      Chinmeri Nwuba | Conditions and Diseases
    • 3 Air Force leadership lessons from three commanders

      Ronald L. Lindsay, MD | Physician
    • Narrative medicine is what AI in medicine cannot replace

      Muhammad Mohsin Fareed, MD | Physician

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 2 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • The MCAT requirement persists as a norm, not as a tool

      Aniruth Ananthanarayanan | Medical Education
    • How a self-driving car medical escort could work

      Deepak Gupta, MD | Physician
    • The real reason value-based care has not delivered

      Jeanne Cohen | Health Policy
    • What happens when physicians cede AI to direct-to-consumer startups [PODCAST]

      The Podcast by KevinMD | Podcast
    • Why AI cybersecurity is now a patient safety issue [PODCAST]

      The Podcast by KevinMD | Podcast
    • Mental health in intellectual disability is real, not less

      Mallory Hellman | Conditions and Diseases
  • Past 6 Months

    • Primary care crisis requires new training and skills

      Justin Oldfield, MD | Physician
    • The MCAT requirement persists as a norm, not as a tool

      Aniruth Ananthanarayanan | Medical Education
    • Polycystic ovary syndrome is more than ovarian

      Oluyemisi Famuyiwa, MD | Conditions and Diseases
    • DEA fear is reshaping how doctors prescribe

      Ronald L. Lindsay, MD | Physician
    • Physician retirement is a myth for the ripening doctor

      Farid Sabet-Sharghi, MD | Physician
    • The handwashing standard nobody finished. Until now.

      Bernadette Burroughs, RN | Conditions and Diseases
  • Recent Posts

    • Why AI cybersecurity is now a patient safety issue [PODCAST]

      The Podcast by KevinMD | Podcast
    • The 15-provider road to vestibular disorder diagnosis

      Bridgett Wallace, DPT, PT | Conditions and Diseases
    • The one question that measures physician integrity

      Dr. Saad S. Alshohaib | Physician
    • Xenotransplantation ethics tests our moral frameworks

      Chinmeri Nwuba | Conditions and Diseases
    • 3 Air Force leadership lessons from three commanders

      Ronald L. Lindsay, MD | Physician
    • Narrative medicine is what AI in medicine cannot replace

      Muhammad Mohsin Fareed, MD | Physician

MedPage Today Professional

An Everyday Health Property Medpage Today

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Trust is the foundation of quality patient care at the end of life
2 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...