Skip to content
  • About
  • Contact
  • Contribute
  • What Physicians Say
  • My Book
  • Careers
  • Podcast
  • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
KevinMD.com — Social media's leading physician voice
  • All
  • Physician
  • Burnout
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
    • All
    • Physician
    • Burnout
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • About
    • Contact
    • Contribute
    • What Physicians Say
    • My Book
    • Careers
    • Podcast
    • Speaking
  • About Kevin Pho, MD, Founder of KevinMD
  • Aging and dementia: what physicians say, in their own words
  • Artificial intelligence: what physicians say, in their own words
  • Be heard on social media’s leading physician voice
  • Cancer: what physicians say, in their own words
  • Children’s health: what pediatricians say, in their own words
  • Contact Kevin
  • COVID-19: what physicians wrote as it happened
  • Custom enhanced author page pricing
  • Diabetes and obesity: what physicians say, in their own words
  • Direct primary care: what physicians say, in their own words
  • DMCA Policy
  • End of life: what physicians say, in their own words
  • Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
  • GLP-1 drugs: what physicians say about Ozempic and its successors, in their own words
  • Heart disease: what physicians say, in their own words
  • Immigration and medicine: what physicians say about immigrant doctors and immigrant patients, in their own words
  • KevinMD influencer opportunities
  • Medical errors: what physicians say, in their own words
  • Medical ethics: what physicians say, in their own words
  • Medical malpractice: what physicians say, in their own words
  • Medical school: what students and physicians say, in their own words
  • Mental health: what psychiatrists and physicians say, in their own words
  • Nursing: what nurses and physicians say, in their own words
  • Opinion and commentary by KevinMD
  • Opioids: what physicians and pain patients say, in their own words
  • Physician burnout speakers to keynote your conference
  • Physician burnout: what physicians say, in their own words
  • Physician Coaching by KevinMD
  • Physician keynote speaker: Kevin Pho, MD
  • Physician personal finance: what physicians say about their own money, in their own words
  • Physician Speaking by KevinMD: a boutique speakers bureau
  • Physician suicide: what physicians say, in their own words
  • Physicians and administrators: what physicians say about who runs medicine, in their own words
  • Primary care physician in Nashua, NH | Kevin Pho, MD
  • Primary care: what physicians say, in their own words
  • Prior authorization: what physicians say, in their own words
  • Privacy Policy
  • Private equity and corporate medicine: what physicians say, in their own words
  • Race and medicine: what physicians say, in their own words
  • Recommended services by KevinMD
  • Residency: what residents and attendings say, in their own words
  • Scope of practice: what physicians, nurse practitioners, and PAs say, in their own words
  • Subscribe to the KevinMD enhanced author page
  • Subscribe to the newsletter
  • Surgeons and surgery: what surgeons say, in their own words
  • Take-home messages: what physicians say when asked to leave one
  • Terms of Use Agreement
  • Thank you for subscribing to KevinMD
  • Thank you for upgrading to the KevinMD enhanced author page
  • The electronic health record: what physicians say, in their own words
  • Vaccines: what physicians say, in their own words
  • Violence against health care workers: what physicians and nurses say, in their own words
  • What physicians say: the KevinMD records
  • Women in medicine: what women physicians say, in their own words
  • Women’s health: what physicians say, in their own words

Putting on the mask of professionalism causes burnout

Chelsea Turgeon, MD
Physician
August 24, 2022
Share
Tweet
Share

In medical school, we are not just taught the scientific information that doctors should know, we are also taught how doctors should look and behave.

I remember being shown a video on “professionalism” during our first day of orientation. It was meant to be humorous, demonstrating more extreme examples of dress code and behavioral violations.

Medical students walk into exam rooms with their bra straps hanging out.

Smacking on gum and blowing bubbles during a patient visit.

Speaking in a valley girl accent with every other word being “like.”

The examples themselves were over the top and cringeworthy, but the message was more subtle and implicit.

There is a right way and a wrong way to be a doctor.

There is an expected code of conduct both for behavior and appearance.

There are words you are not supposed to say.

There are outfits that are not appropriate to wear.

There are conversations you aren’t allowed to have.

There is a certain bedside manner you must maintain.

When you become a doctor, you are playing a certain role in society.

ADVERTISEMENT

You must have all the answers.

You must be kind, empathic, and understanding at all times.

You must be devoid of any aspects of your personality that are not universally likable or agreeable (especially if you are a female, person of color, or other minority).

On the surface, these may seem like a reasonable set of commandments for how a doctor should behave.

And on some level, I acknowledge there is merit to having a set of agreements made between doctors and society. As a doctor, you are representing a whole field of people. A patient’s interactions with you can color their perceptions of “doctors” as a whole. From a PR standpoint and a large organizational standpoint, perceptions matter.

But what also matters is how putting on this “mask of professionalism” impacts doctors on an individual level.

I remember from my own experience working in medicine, I felt like I was constantly calibrating myself to the role of “doctor.”

Pausing before I walked into a patient’s room to summon up the qualities and persona associated with my white coat. I always felt on edge, like I couldn’t fully relax and be myself.

I’ve heard similar stories from my physician clients, talking about how they wish they could joke around and let loose with their patients but aren’t sure if that’s acceptable.

They want to wear a ridiculously frilly pink top or dye their hair purple but worry that it’s not appropriate.

They want to be real and level with their patients, but instead, just say the scripted thing that a doctor is supposed to say.

They feel stifled. Muted.

None of these instances may seem very consequential. Who cares if you don’t get to wear the clothes you want or say whatever comes to your mind?

But, I’ve come to realize that it all adds up.

Each of these moments where we abandon what is real and true for us in favor of what’s expected of us is a subtle breach of our own personal integrity.

It takes energy to repeatedly calibrate your true self into someone you are not.

To constantly worry about maintaining appearances.

It’s not just my own anecdotal experience. There are countless psychological studies detailing the impact of white lies on our physical, emotional, and relational health.

According to a science of honesty study conducted by Dr. Anita Kelly, participants who told fewer white lies had fewer mental health problems (including feelings of tension and melancholy), fewer physical health problems, and reported improvements in their closer personal relationships and social interactions.

Being inauthentic is a version of a white lie.

A patient asks, “How are you doing?”

Our authentic self wants to sigh and say, “You know what? I’m really tired today.”

But instead, we put on the mask of professionalism, plaster on a smile, and say, “Great, how are you?”

We don’t feel like we have permission to be our authentic, imperfect selves at work because we have to be who a doctor is supposed to be.

And it’s exhausting.

I won’t pretend to have the solution as to how to solve this problem. I don’t know the best answer, or if there even is one single best answer.

But I know that putting on the mask of professionalism day in and day out drains your energy over time.

Sacrificing your authenticity to play the role of “doctor” is a real cause of burnout.

Sometimes just having that language to understand your problem is a good enough place to start.

Chelsea Turgeon is a former OB/GYN resident and can be reached at Coach Chels MD.

Image credit: Shutterstock.com

Prev

Releasing survivor's guilt

August 24, 2022 Kevin 0
…
Next

Why you need to care about oral health [PODCAST]

August 24, 2022 Kevin 0
…

Tagged as: Medical School, Physician Burnout and Mental Health

< Previous Post
Releasing survivor's guilt
Next Post >
Why you need to care about oral health [PODCAST]

 

ADVERTISEMENT

More by Chelsea Turgeon, MD

  • Why does leaving medicine feel like escaping a cult?

    Chelsea Turgeon, MD
  • How medical training indoctrinates toxic beliefs in physicians

    Chelsea Turgeon, MD
  • Why do physicians stay in toxic work environments?

    Chelsea Turgeon, MD

Related Posts

  • #MedBikini and medical professionalism [PODCAST]

    The Podcast by KevinMD
  • A medical student’s reflection on burnout

    Sarah B. El Iskandarani
  • Teaching medical professionalism through literature

    Susan Stagno, MD and Michael Blackie, PhD
  • Professionalism or depersonalization in medical school?

    Anonymous
  • Burnout doesn’t start in medical school

    Anna Goshua
  • If medical students are already experiencing burnout, how are they going to survive residency?

    Misha Armstrong

More in Physician

  • Choosing a limb lengthening surgeon requires accountability

    Hrayr Basmajian, MD
  • How to reassure patients: 5 steps beyond normal tests

    Devina Maya Wadhwa, MD
  • Setting boundaries as a physician doesn’t mean caring less

    Jerina Gani, MD, MPH
  • How emergency medicine decision making works under pressure

    Geoffrey Mount Varner, MD, MPH
  • Why I stay in emergency medicine: a dancer at nearly 100

    Howie Mell, MD, MPH
  • Distrust of science is inviting the Middle Ages back

    Tomi Mitchell, MD
  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Surgical judgment: the skill no one sees from the gallery

      Mustafa Kemal Çalık, MD | Physician
    • Why haven’t ambient AI scribes boosted productivity?

      Karan Kanwar | Health Technology
    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Hospital IT approval has no path for clinician-built tools

      Sanjay Khicha, MD and Gautam Nayak, MD | Health Technology
    • Physician well-being is not an individual problem

      Heather Buckley | Conditions and Diseases
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Choosing a limb lengthening surgeon requires accountability

      Hrayr Basmajian, MD | Physician
    • Cited but never checked

      Why AI crisis advice may fail families facing psychosis

      Nicole Drapeau Gillen | Health Technology
    • How AI phone systems in health care create barriers

      Thuy D. Bui, MD | Health Technology
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • AI data centers and public health demand regulation

      Jacob Player, MD, MPH | Health Technology

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 2 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Surgical judgment: the skill no one sees from the gallery

      Mustafa Kemal Çalık, MD | Physician
    • Why haven’t ambient AI scribes boosted productivity?

      Karan Kanwar | Health Technology
    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Hospital IT approval has no path for clinician-built tools

      Sanjay Khicha, MD and Gautam Nayak, MD | Health Technology
    • Physician well-being is not an individual problem

      Heather Buckley | Conditions and Diseases
  • Past 6 Months

    • Why CDC opioid guidelines get the overdose data wrong

      Richard A. Lawhern, PhD | Conditions and Diseases
    • Retirement isn’t the end of medicine, it’s a second act [PODCAST]

      The Podcast by KevinMD | Podcast
    • Sensory processing in autism and the brain’s volume control

      Josette Pelatan, PhD | Conditions and Diseases
    • What maternity care deserts cost a town

      Manisha Kaliaperumal | Health Policy
    • Why medicine needs a national physician license now

      Vaishali Popat, MD, MPH | Physician
    • A cold cost $945. The cost of primary care is broken.

      Susan Newman, MD | Physician
  • Recent Posts

    • The next child

      Medicaid managed care and the case for mutual stewardship

      Steven Merahn, MD | Health Policy
    • Choosing a limb lengthening surgeon requires accountability

      Hrayr Basmajian, MD | Physician
    • Cited but never checked

      Why AI crisis advice may fail families facing psychosis

      Nicole Drapeau Gillen | Health Technology
    • How AI phone systems in health care create barriers

      Thuy D. Bui, MD | Health Technology
    • The conflict of interest that discloses as nothing

      Martha Rosenberg | Medications
    • AI data centers and public health demand regulation

      Jacob Player, MD, MPH | Health Technology

Copyright © 2026 KevinMD.com | Powered by Astra WordPress Theme

  • Terms of Use Agreement
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Putting on the mask of professionalism causes burnout
2 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...