Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

Putting on the mask of professionalism causes burnout

Chelsea Turgeon, MD
Physician
August 24, 2022
Share
Tweet
Share

In medical school, we are not just taught the scientific information that doctors should know, we are also taught how doctors should look and behave.

I remember being shown a video on “professionalism” during our first day of orientation. It was meant to be humorous, demonstrating more extreme examples of dress code and behavioral violations.

Medical students walk into exam rooms with their bra straps hanging out.

Smacking on gum and blowing bubbles during a patient visit.

Speaking in a valley girl accent with every other word being “like.”

The examples themselves were over the top and cringeworthy, but the message was more subtle and implicit.

There is a right way and a wrong way to be a doctor.

There is an expected code of conduct both for behavior and appearance.

There are words you are not supposed to say.

There are outfits that are not appropriate to wear.

There are conversations you aren’t allowed to have.

There is a certain bedside manner you must maintain.

When you become a doctor, you are playing a certain role in society.

ADVERTISEMENT

You must have all the answers.

You must be kind, empathic, and understanding at all times.

You must be devoid of any aspects of your personality that are not universally likable or agreeable (especially if you are a female, person of color, or other minority).

On the surface, these may seem like a reasonable set of commandments for how a doctor should behave.

And on some level, I acknowledge there is merit to having a set of agreements made between doctors and society. As a doctor, you are representing a whole field of people. A patient’s interactions with you can color their perceptions of “doctors” as a whole. From a PR standpoint and a large organizational standpoint, perceptions matter.

But what also matters is how putting on this “mask of professionalism” impacts doctors on an individual level.

I remember from my own experience working in medicine, I felt like I was constantly calibrating myself to the role of “doctor.”

Pausing before I walked into a patient’s room to summon up the qualities and persona associated with my white coat. I always felt on edge, like I couldn’t fully relax and be myself.

I’ve heard similar stories from my physician clients, talking about how they wish they could joke around and let loose with their patients but aren’t sure if that’s acceptable.

They want to wear a ridiculously frilly pink top or dye their hair purple but worry that it’s not appropriate.

They want to be real and level with their patients, but instead, just say the scripted thing that a doctor is supposed to say.

They feel stifled. Muted.

None of these instances may seem very consequential. Who cares if you don’t get to wear the clothes you want or say whatever comes to your mind?

But, I’ve come to realize that it all adds up.

Each of these moments where we abandon what is real and true for us in favor of what’s expected of us is a subtle breach of our own personal integrity.

It takes energy to repeatedly calibrate your true self into someone you are not.

To constantly worry about maintaining appearances.

It’s not just my own anecdotal experience. There are countless psychological studies detailing the impact of white lies on our physical, emotional, and relational health.

According to a science of honesty study conducted by Dr. Anita Kelly, participants who told fewer white lies had fewer mental health problems (including feelings of tension and melancholy), fewer physical health problems, and reported improvements in their closer personal relationships and social interactions.

Being inauthentic is a version of a white lie.

A patient asks, “How are you doing?”

Our authentic self wants to sigh and say, “You know what? I’m really tired today.”

But instead, we put on the mask of professionalism, plaster on a smile, and say, “Great, how are you?”

We don’t feel like we have permission to be our authentic, imperfect selves at work because we have to be who a doctor is supposed to be.

And it’s exhausting.

I won’t pretend to have the solution as to how to solve this problem. I don’t know the best answer, or if there even is one single best answer.

But I know that putting on the mask of professionalism day in and day out drains your energy over time.

Sacrificing your authenticity to play the role of “doctor” is a real cause of burnout.

Sometimes just having that language to understand your problem is a good enough place to start.

Chelsea Turgeon is a former OB/GYN resident and can be reached at Coach Chels MD.

Image credit: Shutterstock.com

Prev

Releasing survivor's guilt

August 24, 2022 Kevin 0
…
Next

Why you need to care about oral health [PODCAST]

August 24, 2022 Kevin 0
…

Tagged as: Medical school, Psychiatry

Post navigation

< Previous Post
Releasing survivor's guilt
Next Post >
Why you need to care about oral health [PODCAST]

ADVERTISEMENT

More by Chelsea Turgeon, MD

  • Why does leaving medicine feel like escaping a cult?

    Chelsea Turgeon, MD
  • How medical training indoctrinates toxic beliefs in physicians

    Chelsea Turgeon, MD
  • Why do physicians stay in toxic work environments?

    Chelsea Turgeon, MD

Related Posts

  • #MedBikini and medical professionalism [PODCAST]

    The Podcast by KevinMD
  • A medical student’s reflection on burnout

    Sarah B. El Iskandarani
  • Teaching medical professionalism through literature

    Susan Stagno, MD and Michael Blackie, PhD
  • Professionalism or depersonalization in medical school?

    Anonymous
  • Burnout doesn’t start in medical school

    Anna Goshua
  • If medical students are already experiencing burnout, how are they going to survive residency?

    Misha Armstrong

More in Physician

  • Why judgment is hurting doctors—and how mindfulness can heal

    Jessie Mahoney, MD
  • Why evidence-based management may be an effective strategy for stronger health care leadership and equity

    Olumuyiwa Bamgbade, MD
  • The gift we keep giving: How medicine demands everything—even our holidays

    Tomi Mitchell, MD
  • From burnout to balance: a neurosurgeon’s bold career redesign

    Jessie Mahoney, MD
  • Why working in Hawai’i health care isn’t all paradise

    Clayton Foster, MD
  • How New Mexico became a malpractice lawsuit hotspot

    Patrick Hudson, MD
  • Most Popular

  • Past Week

    • Why are medical students turning away from primary care? [PODCAST]

      The Podcast by KevinMD | Podcast
    • Why “do no harm” might be harming modern medicine

      Sabooh S. Mubbashar, MD | Physician
    • How New Mexico became a malpractice lawsuit hotspot

      Patrick Hudson, MD | Physician
    • Why doctors are reclaiming control from burnout culture

      Maureen Gibbons, MD | Physician
    • Why health care leaders fail at execution—and how to fix it

      Dave Cummings, RN | Policy
    • How veteran health care is being transformed by tech and teamwork

      Deborah Lafer Scher | Conditions
  • Past 6 Months

    • Why tracking cognitive load could save doctors and patients

      Hiba Fatima Hamid | Education
    • Why are medical students turning away from primary care? [PODCAST]

      The Podcast by KevinMD | Podcast
    • What the world must learn from the life and death of Hind Rajab

      Saba Qaiser, RN | Conditions
    • Why “do no harm” might be harming modern medicine

      Sabooh S. Mubbashar, MD | Physician
    • Here’s what providers really need in a modern EHR

      Laura Kohlhagen, MD, MBA | Tech
    • Why flashy AI tools won’t fix health care without real infrastructure

      David Carmouche, MD | Tech
  • Recent Posts

    • How veteran health care is being transformed by tech and teamwork

      Deborah Lafer Scher | Conditions
    • Why judgment is hurting doctors—and how mindfulness can heal

      Jessie Mahoney, MD | Physician
    • Why medical schools must ditch lectures and embrace active learning

      Arlen Meyers, MD, MBA | Education
    • Why helping people means more than getting an MD

      Vaishali Jha | Education
    • How digital tools are reshaping the doctor-patient relationship

      Vineet Vishwanath | Tech
    • Why evidence-based management may be an effective strategy for stronger health care leadership and equity

      Olumuyiwa Bamgbade, MD | Physician

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

View 2 Comments >

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Why are medical students turning away from primary care? [PODCAST]

      The Podcast by KevinMD | Podcast
    • Why “do no harm” might be harming modern medicine

      Sabooh S. Mubbashar, MD | Physician
    • How New Mexico became a malpractice lawsuit hotspot

      Patrick Hudson, MD | Physician
    • Why doctors are reclaiming control from burnout culture

      Maureen Gibbons, MD | Physician
    • Why health care leaders fail at execution—and how to fix it

      Dave Cummings, RN | Policy
    • How veteran health care is being transformed by tech and teamwork

      Deborah Lafer Scher | Conditions
  • Past 6 Months

    • Why tracking cognitive load could save doctors and patients

      Hiba Fatima Hamid | Education
    • Why are medical students turning away from primary care? [PODCAST]

      The Podcast by KevinMD | Podcast
    • What the world must learn from the life and death of Hind Rajab

      Saba Qaiser, RN | Conditions
    • Why “do no harm” might be harming modern medicine

      Sabooh S. Mubbashar, MD | Physician
    • Here’s what providers really need in a modern EHR

      Laura Kohlhagen, MD, MBA | Tech
    • Why flashy AI tools won’t fix health care without real infrastructure

      David Carmouche, MD | Tech
  • Recent Posts

    • How veteran health care is being transformed by tech and teamwork

      Deborah Lafer Scher | Conditions
    • Why judgment is hurting doctors—and how mindfulness can heal

      Jessie Mahoney, MD | Physician
    • Why medical schools must ditch lectures and embrace active learning

      Arlen Meyers, MD, MBA | Education
    • Why helping people means more than getting an MD

      Vaishali Jha | Education
    • How digital tools are reshaping the doctor-patient relationship

      Vineet Vishwanath | Tech
    • Why evidence-based management may be an effective strategy for stronger health care leadership and equity

      Olumuyiwa Bamgbade, MD | Physician

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Putting on the mask of professionalism causes burnout
2 comments

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...