Skip to content
  • About
  • Contact
  • Contribute
  • Book
  • Careers
  • Podcast
  • Recommended
  • Speaking
  • All
  • Physician
  • Practice
  • Policy
  • Finance
  • Conditions
  • .edu
  • Patient
  • Meds
  • Tech
  • Social
  • Video
    • All
    • Physician
    • Practice
    • Policy
    • Finance
    • Conditions
    • .edu
    • Patient
    • Meds
    • Tech
    • Social
    • Video
    • About
    • Contact
    • Contribute
    • Book
    • Careers
    • Podcast
    • Recommended
    • Speaking

From trusted family doctors to silent white walls

Michele Luckenbaugh
Conditions
February 20, 2024
Share
Tweet
Share

The face of health care in today’s world is unfamiliar to me in many ways. When I was growing up, the family doctor was a well-known and respected member of the community. Patients trusted their doctor to help them navigate life’s challenges – the loss of a loved one, a cancer diagnosis, a complicated pregnancy, or depression caused by life’s stresses.

The physician knew their patients, and the patients knew them – reliable and trustworthy, someone to count on. They play a vital role in maintaining one’s health in a changing world. The doctors took the time to listen to their patients’ stories because they understood that what happened outside the examination room had a significant impact on their patients’ health and was essential for an accurate diagnosis. Inside those four walls, patients often shared experiences and emotions they wouldn’t tell anyone else. The doctor-patient relationship was strong and based on trust.

Fast forward to today, where medicine is practiced in the corporate hustle and bustle. Few independent family medicine practices remain, and most medical practitioners can’t practice without corporate health administrators dictating how they should conduct medicine. Patients are rushed in and out of examination rooms because no time can be wasted to keep the “cash flow” moving. So, what happens to a doctor who wants to hear their patient’s stories but is now rushing to get through the allotted 12-minute appointment? By the end of the day, the physician is emotionally drained, and patients leave feeling unheard and underserved.

Being present, bearing witness, absorbing, and then reacting to a patient’s story is fundamental in building trust between patient and physician. Here are my thoughts on the importance of narrative medicine in today’s disjointed health care system, where patients and doctors seem to have secondary roles.

Stark white walls

Sitting in a room with white walls,
a patient is trapped in time,
enclosed within a bubble of fear.

If these walls could speak,
would they tell tales
of indifference to the patient’s narrative?
A narrative filled with pain and stress,
hardships and struggles?

Do these stark white walls witness
the physician’s gaze
fixed on the lifeless screen
of technology,
rather than on
the tears rolling down
a patient’s cheek?

Words devoid of emotion
typed into charts,
keyboard keys clicking away …
so much left undiscovered,
so much left unsaid.

White coats and charts
engaging in an unspoken dance,
but when does the patient’s narrative
get a chance
to step in
and join this invisible dance?

Yearning for ears that genuinely care,
a patient’s narrative gets lost
in the labyrinth of codes and fees,
in the swirling currents
of credits and debits.

In this sterile white room,
words remain unspoken,
unheard …
lost in the silence
that deafens the spirit.

Whispers of pain
are faint echoes
of truths concealed,
never allowed to break free.

Healer,
sit with me,
listen to my words,
hear my story,
truly see me,
and you will come
to know me,
and I will come to know you.

ADVERTISEMENT

For in the act of listening,
understanding is born
in this sacred space,
and a healing partnership
is forged.

I will know that I
do not face these
challenges alone,
and you will rediscover
the true humanity within you.

Michele Luckenbaugh is a patient advocate. 

Prev

Truth be told: We have a leadership crisis, not a health care crisis

February 20, 2024 Kevin 4
…
Next

From scrubs to success: Mastering health care attire [PODCAST]

February 20, 2024 Kevin 0
…

Tagged as: Primary Care

Post navigation

< Previous Post
Truth be told: We have a leadership crisis, not a health care crisis
Next Post >
From scrubs to success: Mastering health care attire [PODCAST]

ADVERTISEMENT

More by Michele Luckenbaugh

  • Finding healing in narrative medicine: When words replace silence

    Michele Luckenbaugh
  • Within the white walls of silence

    Michele Luckenbaugh
  • Why empathy is the missing piece in modern health care

    Michele Luckenbaugh

Related Posts

  • How doctors prioritize family and career with “physician third”

    Stephen J. Foley
  • When doctors are right

    Sophia Zilber
  • We’re doctors. We signed the book.

    Jonathan Peters, MD
  • Who says doctors don’t care?

    Cindy Thompson
  • 5 ways to maintain family bonds in medical school

    Micaela Stevenson
  • Should doctors take more responsibility for quality metrics?

    Sarah Gebauer, MD

More in Conditions

  • Addressing menstrual health inequities in adolescents

    Callia Georgoulis
  • Healing beyond the surface: Why proper chronic wound care matters

    Alvin May, MD
  • Why specialist pain clinics and addiction treatment services require strong primary care

    Olumuyiwa Bamgbade, MD
  • What a childhood stroke taught me about the future of neurosurgery and the promise of vagus nerve stimulation

    William J. Bannon IV
  • Facing terminal cancer as a doctor and mother

    Kelly Curtin-Hallinan, DO
  • Why doctors must stop ignoring unintentional weight loss in patients with obesity

    Samantha Malley, FNP-C
  • Most Popular

  • Past Week

    • Forced voicemail and diagnosis codes are endangering patient access to medications

      Arthur Lazarus, MD, MBA | Meds
    • The One Big Beautiful Bill and the fragile heart of rural health care

      Holland Haynie, MD | Policy
    • America’s ER crisis: Why the system is collapsing from within

      Kristen Cline, BSN, RN | Conditions
    • Why timing, not surgery, determines patient survival

      Michael Karch, MD | Conditions
    • How early meetings and after-hours events penalize physician-mothers

      Samira Jeimy, MD, PhD and Menaka Pai, MD | Physician
    • FDA delays could end vital treatment for rare disease patients

      GJ van Londen, MD | Meds
  • Past 6 Months

    • Forced voicemail and diagnosis codes are endangering patient access to medications

      Arthur Lazarus, MD, MBA | Meds
    • How President Biden’s cognitive health shapes political and legal trust

      Muhamad Aly Rifai, MD | Conditions
    • Why are medical students turning away from primary care? [PODCAST]

      The Podcast by KevinMD | Podcast
    • The One Big Beautiful Bill and the fragile heart of rural health care

      Holland Haynie, MD | Policy
    • Why “do no harm” might be harming modern medicine

      Sabooh S. Mubbashar, MD | Physician
    • Here’s what providers really need in a modern EHR

      Laura Kohlhagen, MD, MBA | Tech
  • Recent Posts

    • Why clinical research is a powerful path for unmatched IMGs

      Dr. Khutaija Noor | Education
    • Addressing menstrual health inequities in adolescents

      Callia Georgoulis | Conditions
    • How to advance workforce development through research mentorship and evidence-based management

      Olumuyiwa Bamgbade, MD | Physician
    • The truth about perfection and identity in health care

      Ryan Nadelson, MD | Physician
    • Civil discourse as a leadership competency: the case for curiosity in medicine

      All Levels Leadership | Physician
    • Healing beyond the surface: Why proper chronic wound care matters

      Alvin May, MD | Conditions

Subscribe to KevinMD and never miss a story!

Get free updates delivered free to your inbox.


Find jobs at
Careers by KevinMD.com

Search thousands of physician, PA, NP, and CRNA jobs now.

Learn more

Leave a Comment

Founded in 2004 by Kevin Pho, MD, KevinMD.com is the web’s leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories.

Social

  • Like on Facebook
  • Follow on Twitter
  • Connect on Linkedin
  • Subscribe on Youtube
  • Instagram

ADVERTISEMENT

  • Most Popular

  • Past Week

    • Forced voicemail and diagnosis codes are endangering patient access to medications

      Arthur Lazarus, MD, MBA | Meds
    • The One Big Beautiful Bill and the fragile heart of rural health care

      Holland Haynie, MD | Policy
    • America’s ER crisis: Why the system is collapsing from within

      Kristen Cline, BSN, RN | Conditions
    • Why timing, not surgery, determines patient survival

      Michael Karch, MD | Conditions
    • How early meetings and after-hours events penalize physician-mothers

      Samira Jeimy, MD, PhD and Menaka Pai, MD | Physician
    • FDA delays could end vital treatment for rare disease patients

      GJ van Londen, MD | Meds
  • Past 6 Months

    • Forced voicemail and diagnosis codes are endangering patient access to medications

      Arthur Lazarus, MD, MBA | Meds
    • How President Biden’s cognitive health shapes political and legal trust

      Muhamad Aly Rifai, MD | Conditions
    • Why are medical students turning away from primary care? [PODCAST]

      The Podcast by KevinMD | Podcast
    • The One Big Beautiful Bill and the fragile heart of rural health care

      Holland Haynie, MD | Policy
    • Why “do no harm” might be harming modern medicine

      Sabooh S. Mubbashar, MD | Physician
    • Here’s what providers really need in a modern EHR

      Laura Kohlhagen, MD, MBA | Tech
  • Recent Posts

    • Why clinical research is a powerful path for unmatched IMGs

      Dr. Khutaija Noor | Education
    • Addressing menstrual health inequities in adolescents

      Callia Georgoulis | Conditions
    • How to advance workforce development through research mentorship and evidence-based management

      Olumuyiwa Bamgbade, MD | Physician
    • The truth about perfection and identity in health care

      Ryan Nadelson, MD | Physician
    • Civil discourse as a leadership competency: the case for curiosity in medicine

      All Levels Leadership | Physician
    • Healing beyond the surface: Why proper chronic wound care matters

      Alvin May, MD | Conditions

MedPage Today Professional

An Everyday Health Property Medpage Today
  • Terms of Use | Disclaimer
  • Privacy Policy
  • DMCA Policy
All Content © KevinMD, LLC
Site by Outthink Group

Leave a Comment

Comments are moderated before they are published. Please read the comment policy.

Loading Comments...