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Unleashing the kraken: What The Pitt gets wrong about psychiatric care

Kayla A. Simms, MD
Physician
April 27, 2025
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The Pitt, a medical drama set in a fictional Pittsburgh trauma center, captures the human connections forged in emergency medicine. The show follows a team of residents and medical students through a relentless 15-hour shift under their seasoned attending, Dr. Michael “Robby” Robinavitch (Noah Wyle). Unlike melodramatic predecessors, The Pitt finds drama in the emotional toll of ER work, emphasizing resilience amid exhaustion. Its commitment to realism shines in nuanced details: From the representation of Filipino nurses to the steadfast charge nurse (Katherine LaNasa) running the department.

As an emergency psychiatrist in one of Ontario’s busiest ERs, I rarely find medical dramas compelling. Yet, The Pitt authentically reflects health care’s grim realities, highlighting experiences of physician burnout, trauma, race, and gender inequities. But when it comes to psychiatric care, The Pitt retreats into caricature, pushing psychiatry to the margins of medical storytelling.

Consider the depiction of a patient with schizophrenia (Ian Stanley), labeled by staff as a mythical threat — “The Kraken.” Invoking Alfred Tennyson’s poem, the nickname casts him not as a patient in distress, but as a monster lying in wait. When he finally awakens from chemical sedation, confused and thrashing against restraints, his suffering becomes spectacle. Instead of swift intervention, the ER team appears indifferent, lingering outside his room and debating restraint methods. A nurse admits to forgetting his scheduled medications. The lack of urgency, in contrast to the rapid responses elsewhere in the show, brands the psychiatric emergency as an inconvenience.

When Dr. Robby declines the nurse’s request for assistance, merely providing a verbal order for sedation, the omission forces his inexperienced learners to haphazardly fill in the gaps. The bumbling medical student, Dennis Whitaker (Gerren Howell), replaces treatment with theatrics, plunging the needle into the patient with an audible battle-cry. The scene heavily implies that psychiatric crises require force, not compassion. For Whitaker, the moment serves as instruction, shaping his approach to psychiatric care. It is a painful testament to the ‘hidden curriculum’ of medicine, where harmful attitudes can become the standard of practice.

The show further punctuates stigma through casual biases. After an ambulance is stolen, ER staff immediately suspect a psychiatric patient or “junkie.” When the culprit turns out to be a group of white frat boys, the bias goes unexamined. A senior resident jokingly asks whether one pledge could still pass for a “meth head.” The moment is played for laughs, but underscores the prejudice surrounding addiction and mental illness.

In another instance, a resident (Supriya Ganesh) correctly challenges Dr. Robby’s directive to “just call psych,” insisting on a thorough medical evaluation that ultimately identifies mercury poisoning. Her meticulous approach, however, is repeatedly criticized for being too slow and excessive. When it’s hinted she might be better suited for psychiatry, the remark is meant as an insult – implying psychiatry is a fallback for those who can’t handle “real medicine.”

The Pitt exposes how mental health stigma thrives amidst resource constraints and unsustainable patient volumes. Despite his gifts for healing, not even Dr. Robby can singlehandedly mend a broken system. Studies consistently show that psychiatric patients receive poorer overall care in emergency settings, where medical concerns are frequently dismissed as manifestations of mental illness. Emergency departments, ill-equipped to manage mental health crises, nonetheless remain frontline providers. But when psychiatric patients are viewed as volatile and unmanageable, policies that prioritize containment are fortified.

Historically, acute agitation was met with straitjackets. Today, physical and chemical restraints are meant to be last resorts. I’ve seen firsthand that psychiatric crises are rarely resolved through sedation alone. Effective de-escalation is a highly skilled pursuit, requiring situational awareness, verbal techniques, and medication intended to calm rather than sedate. Simple acts — introductions, validation, offering choices — often take less time than restraints.

Stanley’s character (eventually allowed to regain humanity) later discloses the familiar hardships of managing psychotic illness without stable housing or affordable medication. In response, a social worker helps Whitaker develop a patient-centered discharge plan, inspiring him to join the street outreach team. But the focus remains squarely on Whitaker’s transformation, framing the patient’s earlier mistreatment as a necessary — even acceptable — catalyst for the learner’s arc. In truth, psychiatric patients rarely experience tidy resolutions; instead, they face re-traumatization, revolving-door-care, and uncertain discharges.

Medical dramas influence public perceptions, and The Pitt – a popular show among health care providers – has the potential to reshape the portrayals of mental health care. The recurring trope of the “unavailable psychiatrist” wrongly indicts psychiatric inaccessibility as intentional rather than systemic. Yet access issues can’t improve if on-screen narratives reinforce fear over understanding. “You ever heard of impact over intent?” one character asks. The phrase resonates deeply. As Tennyson’s Kraken suggests, the true challenge isn’t in avoiding deep, mysterious forces — it’s in bringing them to light.

Kayla Simms is an emergency psychiatrist. This article originally appeared in MedPage Today.

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