Communication, power dynamics, and organizational culture in health care
In a recent podcast conversation with Kevin Pho, MD, we talked about the importance of assertiveness in health care, including the ability to say “No” and the significance of culture in supporting it.
One of the topics we touched on was the influence of both top-down and bottom-up factors, which I want to elaborate on here.
Organizational culture refers to how and why things are done at work and the rules …