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How to improve patient satisfaction in the emergency department

Angelo Falcone, MD
Physician
June 20, 2015

shutterstock_132875531

In the last several shifts I’ve worked in the ED I’ve had more people stop and compliment me on my care. I’ve heard the usual, “Do you have a private practice?” compliment and, “I’ve been here a lot and you really took the time to hear what I was saying, I appreciate that.”

Kudos are nice. They are what makes a tough …

Read more…

How to improve patient satisfaction in the emergency department

Interdependent physician practice is here to stay

Angelo Falcone, MD
Policy
August 14, 2014

We hear a lot about the death of the independent physician practice. But perhaps the more important discussion is about the death of practicing medicine independently. That is, the days when individual physician groups could operate their businesses and treat patients independently and without regard to the surrounding network of other physicians, nursing facilities, health networks, social workers, case managers, and other support is over.

It doesn’t matter whether the physician …

Read more…

Interdependent physician practice is here to stay

Should physicians work for hospitals?

Angelo Falcone, MD
Policy
June 17, 2014

A physician I have known for many years recently told me about his decision to enter the world of concierge medicine. His reasoning was telling, saying that it came down to a very simple decision on staying independent or becoming a hospital employee. He liked being an independent solo practitioner, and that was his primary motivation: to maintain independence in a time of consolidation.

Richard Gunderman, writing for the Atlantic, tackled …

Read more…

Should physicians work for hospitals?

Being a nurse is the noblest profession

Angelo Falcone, MD
Physician
May 16, 2014

It was recently Nurses Week in early May and there were a lot of adulations being offered on social media and throughout hospitals regarding the appreciation we have for those among us who have chosen to be on the “front lines” of caring for us when ill or injured.

As an emergency physician I could speak about the many times a nurse has grabbed me and pulled me into a room …

Read more…

Being a nurse is the noblest profession

Why the Oregon Medicaid study ultimately won’t matter

Angelo Falcone, MD
Policy
January 19, 2014

2014 has dawned, and with it more than 2.1 million people have new health insurance under the Affordable Care Act. This, as they say, is where the rubber meets the road. But a new study out of Oregon is challenging a key argument for extending health insurance to millions: that doing so will reduce costly emergency room visits.

The study in question showed that when health insurance was extended to Oregon residents …

Read more…

Why the Oregon Medicaid study ultimately won’t matter

Emergency medicine is a public service

Angelo Falcone, MD
Physician
November 27, 2013

I recently treated what looked like one of those unnecessary patients in one of our emergency departments. You know the ones. The ones that don’t need to be there because they should have gone somewhere else to receive care. She was a 28-year-old woman who presented with lower abdominal pain. Her pain started abruptly in her left lower abdomen. She had no nausea or vomiting or fever.

After my evaluation and …

Read more…

Emergency medicine is a public service

Bigger is not necessarily better when it comes to medicine

Angelo Falcone, MD
Physician
July 30, 2013

Two recent articles highlight the challenges we will face as our healthcare system changes with regard to how care is delivered and reimbursed. The first article from the New York Times, Medicare Panel Urges Cuts to Hospital Payments for Services Doctors Offer for Less, notes that large hospital-centric systems of care do not necessarily serve patients well in terms of cost and sustainability.

The second on the front page of …

Read more…

Bigger is not necessarily better when it comes to medicine

The ER is a cost effective place to receive acute care

Angelo Falcone, MD
Policy
June 21, 2013

There is a persistent narrative about emergency rooms. This narrative says that emergency rooms are overly expensive places to receive healthcare, that they are a cost drain on the hospitals they are attached to, and that they are a key driver of rising healthcare costs.

A RAND study released recently challenges most of that narrative, and lends support to a view that most of us emergency physicians have long held: that …

Read more…

The ER is a cost effective place to receive acute care

As health care consolidates, physicians face a choice

Angelo Falcone, MD
Policy
May 27, 2013

Amid massive change in our healthcare delivery systems and seismic shifts in many regional markets, physicians are increasingly being faced with a simple choice: be acquired or become employed as part of a large healthcare system, or stay independent while offering a compelling service that hospitals and health systems value.

The changes occurring in our care delivery systems have generated great interest, innovation, and yes, fear among many in healthcare, doctors …

Read more…

As health care consolidates, physicians face a choice

Make small bets during the era of health reform

Angelo Falcone, MD
Policy
March 29, 2013

icehockey

A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be.
–Wayne Gretzky

Recently, I attended an end-of-year review with one of our hospital partner’s executive team. We reviewed our performance for the past year, and discussed mutually strategic goals and how to improve upon our excellent service. As part of the conversation turned …

Read more…

Make small bets during the era of health reform

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  • Most Popular

  • Past Week

    • Politics and fear have replaced science in U.S. pain management [PODCAST]

      The Podcast by KevinMD | Podcast
    • Evidence-based medicine vs. clinical judgment: a medical student’s perspective

      Jay Pendyala | Education
    • The controversy over Maintenance of Certification for grandfathered physicians

      Bernard Leo Remakus, MD | Physician
    • How hindsight bias distorts clinical medicine

      Olumuyiwa Bamgbade, MD | Physician
    • When side effects are actually a cry for help with medication costs

      Shuchita Gupta, MD | Physician
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      Timothy Lesaca, MD | Physician
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    • The 9 laws of health care quality: Why metrics miss the point

      Constantine Ioannou, MD | Physician
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      The Podcast by KevinMD | Podcast
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      Ivy Oandasan, MD | Policy
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    • Independent medical practice: Why private clinics are essential

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    • Do no harm: Why physician burnout requires bottom-up reform

      Desiree Francis, MD | Physician
    • Institutional distrust in health care: Why a doctor lost faith

      Joshua Mirrer, MD | Physician

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