How generative AI in health care is changing patient expectations
On a busy call shift as a resident doctor at Stanford, I have heard versions of the same sentence more than once: “That’s reassuring. ChatGPT said the same thing.” In clinic, patients increasingly admit they left visits hesitant to ask clarifying questions, then turned to a generative AI tool to explain their diagnosis in plainer language. Some return reassured; others come back more uncertain. But the pattern is unmistakable. Patients …
How generative AI in health care is changing patient expectations
