Welcome to Yelp for hospitals. What should we do next?
Performance in the practice of medicine has always drawn scrutiny and evaluation. Lives are at stake and years of education, practice and certification are required, simply to have the chance to be a physician or nurse. But today we’re witnessing an unprecedented rise of ranking, rating, and scorekeeping of performance in our hospitals. And there’s growing evidence that more patients are making their hospital choices based on these ratings and …