Disappointing outcomes despite a massive investment in EHRs
The Health Information Technology for Economic and Clinical Health Act of 2009 committed to the expanded adoption of health information technology, expecting electronic health records (EHRs) to transform medical care while promising dramatic improvements in quality, efficiency and safety. Five years and $25 billion later, the results have fallen short of expectations, and there are multiple reasons for our disappointment.
First, EHRs were designed to document the provision of health care …