Dirty jeans and a positive patient experience
Recently, I made a doctor’s appointment with a new physician at a different hospital system. During my last encounter with our family’s primary care doctor, his angry, unprofessional and unnerving behavior not only scared me at the time — it scared me away for good. So forced to navigate away from crazy — I found myself with this new doctor.
Upon entering the front door of the new medical center, I …
Dirty jeans and a positive patient experience
