Gen Z is already transforming mental health care—are we listening?

In a clinic in India, I once watched a young mother wait for hours to be seen, clutching her child and a paper folder filled with years of handwritten notes. There was no digital health record, no streamlined triage system—just patience, resilience, and the unspoken expectation that care would eventually come.

That moment has stayed with me—not because it was unique, but because it was far too common. It reminded me …

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